Customers & CRM
Support cases
| Case # | Subject | Company | Status | Priority | Assigned to | Created |
|---|---|---|---|---|---|---|
| CASE40461 | Missing faucet | 14287 Universal Tubs | In Progress | Medium | Jose M Colon | 7/29/2024 4:39 pm |
| CASE40460 | Defective Tub Floor Finish | 2186 Faucet Direct A Division of Imprvmnt Dire | In Progress | Medium | Cristo Robles | 7/29/2024 4:03 pm |
| CASE40456 | Wrong aprt | 1854 Spa World Parts SWP SWP | In Progress | Medium | Jose M Colon | 7/29/2024 2:28 pm |
| CASE40455 | Weak flush | 5000 Lowes Companies Inc. | In Progress | Medium | Ruel Joseph | 7/29/2024 2:06 pm |
| CASE40454 | Flush no longer working | 5001 Home Depot.com | In Progress | Medium | John Z Sumayao | 7/29/2024 2:00 pm |
| CASE40453 | Leaking hose | 5001 Home Depot.com | In Progress | Medium | Ruel Joseph | 7/29/2024 1:54 pm |
| CASE40452 | Drain not working | 5001 Home Depot.com | In Progress | Medium | Ruel Joseph | 7/29/2024 1:10 pm |
| CASE40451 | Return request | 19302 Production Upgrades | In Progress | Medium | Jefferson Estrada | 7/29/2024 1:04 pm |
| CASE40450 | Missing part #4 | 2331 Menards | In Progress | Medium | Jose M Colon | 7/29/2024 12:55 pm |
| CASE40449 | Missing parts | 5001 Home Depot.com | In Progress | Medium | Jefferson Estrada | 7/29/2024 12:18 pm |
| CASE40448 | Hot water side no longer working | 14994 CP Build Enterprises dba Vevano | In Progress | Medium | Cristo Robles | 7/29/2024 11:55 am |
| CASE40447 | Missing Drain and Overflow Kit | 5000 Lowes Companies Inc. | In Progress | Medium | Cristo Robles | 7/29/2024 11:31 am |
| CASE40446 | Return request - Ticket #298755 | 754 StudioLX Inc | In Progress | Medium | Jefferson Estrada | 7/29/2024 11:18 am |
| CASE40445 | Return request | 14287 Universal Tubs | In Progress | Medium | Ruel Joseph | 7/29/2024 11:16 am |
| CASE40444 | Weak flush | 15927 Shop Anzzi | In Progress | Medium | Ruel Joseph | 7/29/2024 10:43 am |
| CASE40441 | Faucet kit has nothing to connect the handles to the faucet itself. | 14287 Universal Tubs | In Progress | Medium | Jose M Colon | 7/29/2024 10:20 am |
| CASE40439 | keypad is not lighting up | 5001 Home Depot.com | In Progress | Medium | Kemy E Lopez | 7/29/2024 10:01 am |
| CASE40438 | Unremovable Haze Inside the Glass | 11779 Amazon.com FBA | In Progress | Medium | Cristo Robles | 7/29/2024 9:53 am |
| CASE40435 | 111-7470779-2567442 | Defective Steam Generator Cable | 11779 Amazon.com FBA | In Progress | Medium | Cristo Robles | 7/29/2024 9:42 am |
| CASE40434 | Flushing issues | 5001 Home Depot.com | In Progress | Medium | Ruel Joseph | 7/29/2024 9:37 am |
| CASE40433 | Water stops heating in the bidet function | 5001 Home Depot.com | In Progress | Medium | Jose M Colon | 7/29/2024 9:20 am |
| CASE40431 | 114-0472880-6385844 Cracked pressure relief valve | 11779 Amazon.com FBA | In Progress | Medium | Jose M Colon | 7/26/2024 3:47 pm |
| CASE40427 | FT-AZ098 received but with the wrong size | 19928 Shop Anzzi Direct | In Progress | Medium | Angelyn Tendencia | 7/26/2024 12:28 pm |
| CASE40425 | Replacement part | 5001 Home Depot.com | In Progress | Medium | Jefferson Estrada | 7/26/2024 11:30 am |
| CASE40424 | No movement, Home Depot created a new order instead | 5001 Home Depot.com | In Progress | Medium | Angelyn Tendencia | 7/26/2024 10:38 am |
| CASE40418 | Flushing issues | 5001 Home Depot.com | In Progress | Medium | Ruel Joseph | 7/26/2024 9:22 am |
| CASE40416 | Missing 1 out 2 toilets | 5001 Home Depot.com | In Progress | Medium | Angelyn Tendencia | 7/25/2024 3:51 pm |
| CASE40414 | dripping faucet | 5001 Home Depot.com | In Progress | Medium | Kemy E Lopez | 7/25/2024 12:42 pm |
| CASE40411 | Missing touchpad | 5001 Home Depot.com | In Progress | Medium | Jefferson Estrada | 7/25/2024 10:54 am |
| CASE40410 | Wrong item received | 1854 Spa World Parts SWP SWP | In Progress | Medium | Jose M Colon | 7/25/2024 9:58 am |
| CASE40408 | Defective Counter top | 15927 Shop Anzzi | In Progress | Medium | Cristo Robles | 7/25/2024 9:37 am |
| CASE40404 | Wrong door seal received | 1854 Spa World Parts SWP SWP | In Progress | Medium | Jefferson Estrada | 7/24/2024 4:35 pm |
| CASE40403 | Part did not solve issue | 1854 Spa World Parts SWP SWP | In Progress | Medium | John Z Sumayao | 7/24/2024 4:06 pm |
| CASE40401 | Roller Gasket Issue | 5001 Home Depot.com | In Progress | Medium | Cristo Robles | 7/24/2024 3:11 pm |
| CASE40392 | Air jets not working | 5000 Lowes Companies Inc. | In Progress | Medium | Angelyn Tendencia | 7/24/2024 9:36 am |
| CASE40382 | Parts don't work | 1854 Spa World Parts SWP SWP | In Progress | Medium | Jose M Colon | 7/23/2024 4:15 pm |
| CASE40381 | Leaking from the jets between aerator | 11842 Robert Pisano | In Progress | Medium | Angelyn Tendencia | 7/23/2024 3:38 pm |
| CASE40380 | Seeds Program - toilet seems to be not responding | 12320 Home Depot | In Progress | Medium | Kemy E Lopez | 7/23/2024 3:11 pm |
| CASE40377 | Missing part #08 | 5001 Home Depot.com | In Progress | Medium | Jefferson Estrada | 7/23/2024 1:36 pm |
| CASE40375 | #299442 freight damage | 5000 Lowes Companies Inc. | In Progress | Medium | John Z Sumayao | 7/23/2024 12:54 pm |
| CASE40369 | drain is not holding water | 19919 Spa World Sales Corporation | In Progress | Medium | Kemy E Lopez | 7/22/2024 6:09 pm |
| CASE40368 | 112-5527089-6584255 | Shattered into pieces by itself | 11779 Amazon.com FBA | In Progress | Medium | Angelyn Tendencia | 7/22/2024 5:48 pm |
| CASE40367 | Water Pressure is too low | 5000 Lowes Companies Inc. | In Progress | Medium | Cristo Robles | 7/22/2024 5:43 pm |
| CASE40363 | 112-9630513-7239464 only received 1 out of 2 control panels | 11779 Amazon.com FBA | In Progress | Medium | Jose M Colon | 7/22/2024 3:17 pm |
| CASE40359 | A part is getting rusty | 5001 Home Depot.com | In Progress | Medium | Jefferson Estrada | 7/22/2024 1:14 pm |
| CASE40355 | Received 2 black shower doors, missing brushed nickel | 5001 Home Depot.com | In Progress | Medium | Jose M Colon | 7/22/2024 11:56 am |
| CASE40353 | Return request walmart #299028 | 9447 Walmart | In Progress | Medium | John Z Sumayao | 7/22/2024 11:16 am |
| CASE40352 | Tub missing parts | 5005 Home Depot.com Canada | In Progress | Medium | Jose M Colon | 7/22/2024 11:10 am |
| CASE40351 | MISSING DRAIN KIT | 5000 Lowes Companies Inc. | In Progress | Medium | Jefferson Estrada | 7/22/2024 11:04 am |
| CASE40348 | heating element damaged | 20176 Tim Madeira | In Progress | Medium | Rafael Martinez | 7/22/2024 10:17 am |
Showing 1–50 of 667
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