Customers & CRM
Support cases
| Case # | Subject | Company | Status | Priority | Assigned to | Created |
|---|---|---|---|---|---|---|
| CASE40461 | Missing faucet | 14287 Universal Tubs | In Progress | Medium | Jose M Colon | 7/29/2024 4:39 pm |
| CASE40460 | Defective Tub Floor Finish | 2186 Faucet Direct A Division of Imprvmnt Dire | In Progress | Medium | Cristo Robles | 7/29/2024 4:03 pm |
| CASE40459 | CS remorse/Rqsted via email. | 5000 Lowes Companies Inc. | Closed | Medium | John Quintero | 7/29/2024 3:01 pm |
| CASE40458 | Missing Installation Bars | 5001 Home Depot.com | Closed | Medium | Cristo Robles | 7/29/2024 2:39 pm |
| CASE40457 | 113-2151732-3295459 - Missing leveling feet | 11779 Amazon.com FBA | Closed | Medium | Jefferson Estrada | 7/29/2024 2:29 pm |
| CASE40456 | Wrong aprt | 1854 Spa World Parts SWP SWP | In Progress | Medium | Jose M Colon | 7/29/2024 2:28 pm |
| CASE40455 | Weak flush | 5000 Lowes Companies Inc. | In Progress | Medium | Ruel Joseph | 7/29/2024 2:06 pm |
| CASE40454 | Flush no longer working | 5001 Home Depot.com | In Progress | Medium | John Z Sumayao | 7/29/2024 2:00 pm |
| CASE40453 | Leaking hose | 5001 Home Depot.com | In Progress | Medium | Ruel Joseph | 7/29/2024 1:54 pm |
| CASE40452 | Drain not working | 5001 Home Depot.com | In Progress | Medium | Ruel Joseph | 7/29/2024 1:10 pm |
| CASE40451 | Return request | 19302 Production Upgrades | In Progress | Medium | Jefferson Estrada | 7/29/2024 1:04 pm |
| CASE40450 | Missing part #4 | 2331 Menards | In Progress | Medium | Jose M Colon | 7/29/2024 12:55 pm |
| CASE40449 | Missing parts | 5001 Home Depot.com | In Progress | Medium | Jefferson Estrada | 7/29/2024 12:18 pm |
| CASE40448 | Hot water side no longer working | 14994 CP Build Enterprises dba Vevano | In Progress | Medium | Cristo Robles | 7/29/2024 11:55 am |
| CASE40447 | Missing Drain and Overflow Kit | 5000 Lowes Companies Inc. | In Progress | Medium | Cristo Robles | 7/29/2024 11:31 am |
| CASE40446 | Return request - Ticket #298755 | 754 StudioLX Inc | In Progress | Medium | Jefferson Estrada | 7/29/2024 11:18 am |
| CASE40445 | Return request | 14287 Universal Tubs | In Progress | Medium | Ruel Joseph | 7/29/2024 11:16 am |
| CASE40444 | Weak flush | 15927 Shop Anzzi | In Progress | Medium | Ruel Joseph | 7/29/2024 10:43 am |
| CASE40443 | Missing faucet | Requested through portal | 130 Costco Wholesale Corporation | Closed | Medium | Ruel Joseph | 7/29/2024 10:35 am |
| CASE40442 | Toilet not flushing | 5001 Home Depot.com | Closed | Medium | John Z Sumayao | 7/29/2024 10:33 am |
| CASE40441 | Faucet kit has nothing to connect the handles to the faucet itself. | 14287 Universal Tubs | In Progress | Medium | Jose M Colon | 7/29/2024 10:20 am |
| CASE40440 | Shipping fee refund | 1854 Spa World Parts SWP SWP | Closed | Medium | John Z Sumayao | 7/29/2024 10:09 am |
| CASE40439 | keypad is not lighting up | 5001 Home Depot.com | In Progress | Medium | Kemy E Lopez | 7/29/2024 10:01 am |
| CASE40438 | Unremovable Haze Inside the Glass | 11779 Amazon.com FBA | In Progress | Medium | Cristo Robles | 7/29/2024 9:53 am |
| CASE40437 | Wrong door seal received | 1854 Spa World Parts SWP SWP | Closed | Medium | Jefferson Estrada | 7/29/2024 9:47 am |
| CASE40436 | Remote not working | 5001 Home Depot.com | Closed | Medium | Ruel Joseph | 7/29/2024 9:47 am |
| CASE40435 | 111-7470779-2567442 | Defective Steam Generator Cable | 11779 Amazon.com FBA | In Progress | Medium | Cristo Robles | 7/29/2024 9:42 am |
| CASE40434 | Flushing issues | 5001 Home Depot.com | In Progress | Medium | Ruel Joseph | 7/29/2024 9:37 am |
| CASE40433 | Water stops heating in the bidet function | 5001 Home Depot.com | In Progress | Medium | Jose M Colon | 7/29/2024 9:20 am |
| CASE40432 | unit with water leak | 15927 Shop Anzzi | Closed | Medium | Rafael Martinez | 7/26/2024 4:34 pm |
| CASE40431 | 114-0472880-6385844 Cracked pressure relief valve | 11779 Amazon.com FBA | In Progress | Medium | Jose M Colon | 7/26/2024 3:47 pm |
| CASE40430 | Needs replacement handle/TK#299732 | 5001 Home Depot.com | Closed | Medium | John Quintero | 7/26/2024 2:57 pm |
| CASE40429 | Needs replacement part 15/TK#299694 | 2331 Menards | Closed | Medium | John Quintero | 7/26/2024 2:39 pm |
| CASE40428 | Vendor Return Request | Customer Remorse | 5000 Lowes Companies Inc. | Closed | Medium | Cristo Robles | 7/26/2024 1:16 pm |
| CASE40427 | FT-AZ098 received but with the wrong size | 19928 Shop Anzzi Direct | In Progress | Medium | Angelyn Tendencia | 7/26/2024 12:28 pm |
| CASE40426 | wrong part | 1854 Spa World Parts SWP SWP | Closed | Medium | Kemy E Lopez | 7/26/2024 12:15 pm |
| CASE40425 | Replacement part | 5001 Home Depot.com | In Progress | Medium | Jefferson Estrada | 7/26/2024 11:30 am |
| CASE40424 | No movement, Home Depot created a new order instead | 5001 Home Depot.com | In Progress | Medium | Angelyn Tendencia | 7/26/2024 10:38 am |
| CASE40423 | Vendor Return Request | Customer Remorse | 2186 Faucet Direct A Division of Imprvmnt Dire | Closed | Medium | Cristo Robles | 7/26/2024 10:05 am |
| CASE40422 | Ticket (SCT-1641995) Unit keeps flushing | 2511 Wayfair LLC | Closed | Medium | Ruel Joseph | 7/26/2024 10:05 am |
| CASE40421 | CSS64086 | CS539389713 Damaged body jet | 2511 Wayfair LLC | Closed | Medium | Ruel Joseph | 7/26/2024 9:53 am |
| CASE40420 | Missing Drain and Overflow Kit | 5001 Home Depot.com | Closed | Medium | Cristo Robles | 7/26/2024 9:45 am |
| CASE40419 | Missing parts in drain assy | 5001 Home Depot.com | Closed | Medium | Ruel Joseph | 7/26/2024 9:32 am |
| CASE40418 | Flushing issues | 5001 Home Depot.com | In Progress | Medium | Ruel Joseph | 7/26/2024 9:22 am |
| CASE40417 | Ticket #299967 | Return request | 130 Costco Wholesale Corporation | Closed | Medium | Ruel Joseph | 7/25/2024 4:13 pm |
| CASE40416 | Missing 1 out 2 toilets | 5001 Home Depot.com | In Progress | Medium | Angelyn Tendencia | 7/25/2024 3:51 pm |
| CASE40415 | 113-6275929-9522638 - missing remote holder | 11779 Amazon.com FBA | Closed | Medium | John Z Sumayao | 7/25/2024 3:45 pm |
| CASE40414 | dripping faucet | 5001 Home Depot.com | In Progress | Medium | Kemy E Lopez | 7/25/2024 12:42 pm |
| CASE40413 | Defective part | 2367 Overstock.com | Closed | Medium | Jefferson Estrada | 7/25/2024 11:49 am |
| CASE40412 | Received the wrong extension panel | 1854 Spa World Parts SWP SWP | Closed | Medium | Angelyn Tendencia | 7/25/2024 11:07 am |
Showing 1–50 of 40,417
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