Customers & CRM
Support cases
| Case # | Subject | Company | Status | Priority | Assigned to | Created |
|---|---|---|---|---|---|---|
| CASE40346 | Water leak from display | 1854 Spa World Parts SWP SWP | In Progress | Medium | Rafael Martinez | 7/22/2024 9:50 am |
| CASE40345 | #298996 - build ticket - defective seal | 2186 Faucet Direct A Division of Imprvmnt Dire | In Progress | Medium | John Z Sumayao | 7/22/2024 9:49 am |
| CASE40344 | Lights not working and water jets are leaks | 5000 Lowes Companies Inc. | In Progress | Medium | John Z Sumayao | 7/22/2024 9:46 am |
| CASE40343 | Knocking noise | 5001 Home Depot.com | In Progress | Medium | Ruel Joseph | 7/22/2024 9:43 am |
| CASE40340 | 299008 Damaged in transit | 15927 Shop Anzzi | In Progress | Medium | Jose M Colon | 7/22/2024 9:26 am |
| CASE40338 | 298688 Missing back splash, damaged in the corner | 15927 Shop Anzzi | In Progress | Medium | Jose M Colon | 7/22/2024 9:12 am |
| CASE40337 | 112-9032428-4803446 Damaged part in transit | 11779 Amazon.com FBA | In Progress | Medium | Jose M Colon | 7/19/2024 4:48 pm |
| CASE40335 | Wrong tub ordered, wants to return, beyond return policy | 5001 Home Depot.com | In Progress | Medium | Jose M Colon | 7/19/2024 4:11 pm |
| CASE40331 | Tub leaking from below | 1854 Spa World Parts SWP SWP | In Progress | Medium | Jose M Colon | 7/19/2024 12:37 pm |
| CASE40330 | Missing overflow trim parts | 5001 Home Depot.com | In Progress | Medium | Angelyn Tendencia | 7/19/2024 11:59 am |
| CASE40328 | Leaking tub | 5000 Lowes Companies Inc. | In Progress | Medium | Ruel Joseph | 7/19/2024 10:08 am |
| CASE40323 | Wrong water heater | 2511 Wayfair LLC | In Progress | Medium | Jose M Colon | 7/18/2024 5:01 pm |
| CASE40321 | Unit not flushing | 5001 Home Depot.com | In Progress | Medium | Rafael Martinez | 7/18/2024 3:15 pm |
| CASE40320 | WATER LEAK | 5000 Lowes Companies Inc. | In Progress | Medium | Rafael Martinez | 7/18/2024 2:50 pm |
| CASE40318 | Toilet not functioning | 5001 Home Depot.com | In Progress | Medium | Jose M Colon | 7/18/2024 12:32 pm |
| CASE40317 | Damaged in transit | 15927 Shop Anzzi | In Progress | Medium | Jose M Colon | 7/18/2024 12:12 pm |
| CASE40313 | Exchange request | 15927 Shop Anzzi | In Progress | Medium | Jose M Colon | 7/18/2024 10:50 am |
| CASE40305 | Damaged door | 2186 Faucet Direct A Division of Imprvmnt Dire | In Progress | Medium | Jose M Colon | 7/17/2024 3:32 pm |
| CASE40299 | Missing control panel | 2367 Overstock.com | In Progress | Medium | Jefferson Estrada | 7/17/2024 1:37 pm |
| CASE40297 | not producing steam | 5001 Home Depot.com | In Progress | Medium | Kemy E Lopez | 7/17/2024 1:04 pm |
| CASE40296 | 112-9871513-9376268 - defective door seal | 11779 Amazon.com FBA | In Progress | Medium | Kemy E Lopez | 7/17/2024 12:54 pm |
| CASE40295 | Missing extension pieces and head rest | 14287 Universal Tubs | In Progress | Medium | Jose M Colon | 7/17/2024 12:43 pm |
| CASE40294 | Can increase the temp after a minute | 15927 Shop Anzzi | In Progress | Medium | Cristo Robles | 7/17/2024 12:38 pm |
| CASE40290 | The drain assembly is malfunctioning | 1873 Ty Cour Enterprises Inc | In Progress | Medium | Jefferson Estrada | 7/17/2024 11:07 am |
| CASE40288 | FHC20174 Faucet not working anymore | 5001 Home Depot.com | In Progress | Medium | Angelyn Tendencia | 7/17/2024 10:55 am |
| CASE40286 | Door locking mechanism not working | 5000 Lowes Companies Inc. | In Progress | Medium | Rafael Martinez | 7/17/2024 9:52 am |
| CASE40278 | damaged or defective rollers | 5001 Home Depot.com | In Progress | Medium | Kemy E Lopez | 7/16/2024 1:22 pm |
| CASE40276 | Missing part | 5001 Home Depot.com | In Progress | Medium | Jose M Colon | 7/16/2024 12:45 pm |
| CASE40274 | Return request | 19927 Steam Sauna Direct | In Progress | Medium | Jose M Colon | 7/16/2024 12:03 pm |
| CASE40272 | Missing part | 5001 Home Depot.com | In Progress | Medium | Jose M Colon | 7/16/2024 11:32 am |
| CASE40271 | Control panel not working | 5001 Home Depot.com | In Progress | Medium | Ruel Joseph | 7/16/2024 10:48 am |
| CASE40270 | Missing Installation Bars | 5001 Home Depot.com | In Progress | Medium | Cristo Robles | 7/16/2024 10:06 am |
| CASE40269 | 112-2515330-6129036 Damaged part | 11779 Amazon.com FBA | In Progress | Medium | Jose M Colon | 7/16/2024 9:57 am |
| CASE40268 | 297885 Freight damage | 15927 Shop Anzzi | In Progress | Medium | Jose M Colon | 7/16/2024 9:16 am |
| CASE40260 | Bidet low flow | 15927 Shop Anzzi | In Progress | Medium | John Z Sumayao | 7/15/2024 3:09 pm |
| CASE40256 | Wrong cartridges received | 1854 Spa World Parts SWP SWP | In Progress | Medium | Jefferson Estrada | 7/15/2024 1:10 pm |
| CASE40247 | Freight damage | 14287 Universal Tubs | In Progress | Medium | Jefferson Estrada | 7/15/2024 9:07 am |
| CASE40245 | Missing screw covers | 2186 Faucet Direct A Division of Imprvmnt Dire | In Progress | Medium | Jose M Colon | 7/12/2024 5:10 pm |
| CASE40244 | Tub arrived damaged | 5001 Home Depot.com | In Progress | Medium | Jose M Colon | 7/12/2024 3:35 pm |
| CASE40242 | Drain leaks water | 2276 HOUZZ | In Progress | Medium | John Z Sumayao | 7/12/2024 2:07 pm |
| CASE40240 | Cap keeps blowing off / drain wont stay open | 14287 Universal Tubs | In Progress | Medium | Ruel Joseph | 7/12/2024 12:01 pm |
| CASE40237 | 112-1772472-1325833 Missing control panels | 11779 Amazon.com FBA | In Progress | Medium | Jose M Colon | 7/12/2024 11:24 am |
| CASE40226 | DRAIN NOT HOLDING | 5001 Home Depot.com | In Progress | Medium | Rafael Martinez | 7/11/2024 3:12 pm |
| CASE40221 | Wrong faucet received | 130 Costco Wholesale Corporation | In Progress | Medium | Jose M Colon | 7/11/2024 2:01 pm |
| CASE40219 | Missing filter | 11954 Steam Sauna Depot | In Progress | Medium | Jose M Colon | 7/11/2024 1:28 pm |
| CASE40214 | Ticket #297172 Return 20% RF | 1854 Spa World Parts SWP SWP | In Progress | Medium | Jose M Colon | 7/11/2024 11:30 am |
| CASE40212 | E0 error code | 16093 BizDevQuote | In Progress | Medium | Jose M Colon | 7/11/2024 11:12 am |
| CASE40211 | 1 shower door arrived out of 2 | 15927 Shop Anzzi | In Progress | Medium | Jose M Colon | 7/11/2024 10:38 am |
| CASE40206 | Water button broke | 14287 Universal Tubs | In Progress | Medium | Jose M Colon | 7/10/2024 3:37 pm |
| CASE40195 | Lowe's return request | 5000 Lowes Companies Inc. | In Progress | Medium | John Z Sumayao | 7/10/2024 11:58 am |
Showing 51–100 of 667
‹ Previous
Page 2
Next ›