Customers & CRM
Support cases
| Case # | Subject | Company | Status | Priority | Assigned to | Created |
|---|---|---|---|---|---|---|
| CASE40411 | Missing touchpad | 5001 Home Depot.com | In Progress | Medium | Jefferson Estrada | 7/25/2024 10:54 am |
| CASE40410 | Wrong item received | 1854 Spa World Parts SWP SWP | In Progress | Medium | Jose M Colon | 7/25/2024 9:58 am |
| CASE40409 | Cold valve replacement | 5001 Home Depot.com | Closed | Medium | Ruel Joseph | 7/25/2024 9:46 am |
| CASE40408 | Defective Counter top | 15927 Shop Anzzi | In Progress | Medium | Cristo Robles | 7/25/2024 9:37 am |
| CASE40407 | Rqsted by vendor/FIELD DESTROY | 5000 Lowes Companies Inc. | Closed | Medium | John Quintero | 7/25/2024 9:20 am |
| CASE40406 | Missing vanity top | Requested via dropship portal | 2511 Wayfair LLC | Closed | Medium | Ruel Joseph | 7/25/2024 9:15 am |
| CASE40405 | CX REMORSE/RQSTD BY VENDOR/TK#299862 | 2186 Faucet Direct A Division of Imprvmnt Dire | Closed | Medium | John Quintero | 7/25/2024 9:07 am |
| CASE40404 | Wrong door seal received | 1854 Spa World Parts SWP SWP | In Progress | Medium | Jefferson Estrada | 7/24/2024 4:35 pm |
| CASE40403 | Part did not solve issue | 1854 Spa World Parts SWP SWP | In Progress | Medium | John Z Sumayao | 7/24/2024 4:06 pm |
| CASE40402 | Needs replacement part8A/TK#299567 | 13501 eBay | Closed | Medium | John Quintero | 7/24/2024 3:53 pm |
| CASE40401 | Roller Gasket Issue | 5001 Home Depot.com | In Progress | Medium | Cristo Robles | 7/24/2024 3:11 pm |
| CASE40400 | Needs 240v, received 120 | 1854 Spa World Parts SWP SWP | Closed | Medium | Jose M Colon | 7/24/2024 3:03 pm |
| CASE40399 | Missing parts | 5000 Lowes Companies Inc. | Closed | Medium | Jose M Colon | 7/24/2024 2:22 pm |
| CASE40398 | Drain Issue. | 5000 Lowes Companies Inc. | Not Started | Medium | Cristo Robles | 7/24/2024 1:26 pm |
| CASE40397 | Missing part #05 | 5000 Lowes Companies Inc. | Closed | Medium | Jefferson Estrada | 7/24/2024 12:52 pm |
| CASE40396 | Vendor Return Request | Customer Return | 2186 Faucet Direct A Division of Imprvmnt Dire | Closed | Medium | Cristo Robles | 7/24/2024 12:32 pm |
| CASE40395 | Toilet not fully flushing | 5001 Home Depot.com | Closed | Medium | John Z Sumayao | 7/24/2024 12:31 pm |
| CASE40394 | safety valve's thread is loose | 5001 Home Depot.com | Closed | Medium | Angelyn Tendencia | 7/24/2024 10:43 am |
| CASE40393 | Freight Damaged | 5000 Lowes Companies Inc. | Re-Opened | Medium | Ruel Joseph | 7/24/2024 9:55 am |
| CASE40392 | Air jets not working | 5000 Lowes Companies Inc. | In Progress | Medium | Angelyn Tendencia | 7/24/2024 9:36 am |
| CASE40391 | Ticket #299529 | Return request | 2186 Faucet Direct A Division of Imprvmnt Dire | Closed | Medium | Ruel Joseph | 7/24/2024 9:26 am |
| CASE40390 | CS requires a replacement part/TK#298712 | 1854 Spa World Parts SWP SWP | Closed | Medium | John Quintero | 7/24/2024 9:25 am |
| CASE40389 | Damaged/Rqsted by CS/TK#299157 | 13498 HomeMartBath.com | Closed | Medium | John Quintero | 7/24/2024 9:15 am |
| CASE40388 | Missing parts | Requested thru dropship portal | 2511 Wayfair LLC | Closed | Medium | Ruel Joseph | 7/24/2024 9:00 am |
| CASE40387 | overflow and drain not fitting | 5001 Home Depot.com | Closed | Medium | Kemy E Lopez | 7/23/2024 5:28 pm |
| CASE40386 | Customer Return Request | Customer Remorse | 1854 Spa World Parts SWP SWP | Closed | Medium | Cristo Robles | 7/23/2024 4:48 pm |
| CASE40385 | Wrong Item Received | 1854 Spa World Parts SWP SWP | Closed | Medium | Cristo Robles | 7/23/2024 4:39 pm |
| CASE40384 | remote drains batteries | 5001 Home Depot.com | Closed | Medium | Kemy E Lopez | 7/23/2024 4:21 pm |
| CASE40383 | Defective Drain Cover | 5001 Home Depot.com | Closed | Medium | Cristo Robles | 7/23/2024 4:17 pm |
| CASE40382 | Parts don't work | 1854 Spa World Parts SWP SWP | In Progress | Medium | Jose M Colon | 7/23/2024 4:15 pm |
| CASE40381 | Leaking from the jets between aerator | 11842 Robert Pisano | In Progress | Medium | Angelyn Tendencia | 7/23/2024 3:38 pm |
| CASE40380 | Seeds Program - toilet seems to be not responding | 12320 Home Depot | In Progress | Medium | Kemy E Lopez | 7/23/2024 3:11 pm |
| CASE40379 | Return request | 5054 Home Depot SOS | Closed | Medium | Jefferson Estrada | 7/23/2024 2:32 pm |
| CASE40378 | Vendor Return Request | Customer Remorse | 5000 Lowes Companies Inc. | Closed | Medium | Cristo Robles | 7/23/2024 2:17 pm |
| CASE40377 | Missing part #08 | 5001 Home Depot.com | In Progress | Medium | Jefferson Estrada | 7/23/2024 1:36 pm |
| CASE40376 | Ticket #299282 | Return request | 2186 Faucet Direct A Division of Imprvmnt Dire | Closed | Medium | Ruel Joseph | 7/23/2024 12:58 pm |
| CASE40375 | #299442 freight damage | 5000 Lowes Companies Inc. | In Progress | Medium | John Z Sumayao | 7/23/2024 12:54 pm |
| CASE40374 | Damaged in transit | 5001 Home Depot.com | Closed | Medium | John Z Sumayao | 7/23/2024 12:29 pm |
| CASE40373 | Toilet not fully flushing | 5001 Home Depot.com | Closed | Medium | John Z Sumayao | 7/23/2024 10:20 am |
| CASE40372 | 113-2942219-2600222 | Air blower trips the breaker; smells burnt | 11779 Amazon.com FBA | Closed | Medium | Angelyn Tendencia | 7/23/2024 9:38 am |
| CASE40371 | Ticket # 298344 - SH-AZ038_Prt13_Knob needed | 5001 Home Depot.com | Closed | Medium | Angelyn Tendencia | 7/23/2024 9:33 am |
| CASE40370 | Needs replacement part 10/TK#298970 | 5001 Home Depot.com | Closed | Medium | John Quintero | 7/22/2024 10:24 pm |
| CASE40369 | drain is not holding water | 19919 Spa World Sales Corporation | In Progress | Medium | Kemy E Lopez | 7/22/2024 6:09 pm |
| CASE40368 | 112-5527089-6584255 | Shattered into pieces by itself | 11779 Amazon.com FBA | In Progress | Medium | Angelyn Tendencia | 7/22/2024 5:48 pm |
| CASE40367 | Water Pressure is too low | 5000 Lowes Companies Inc. | In Progress | Medium | Cristo Robles | 7/22/2024 5:43 pm |
| CASE40366 | Needs SS-CONCAB01-XX | 2186 Faucet Direct A Division of Imprvmnt Dire | Closed | Medium | John Z Sumayao | 7/22/2024 5:26 pm |
| CASE40365 | Missing part 2 & 3 | 12797 Amazon FBM (Merchant Fulfillment) | Closed | Medium | Angelyn Tendencia | 7/22/2024 4:12 pm |
| CASE40364 | Undeliverable, freight damage | 5000 Lowes Companies Inc. | Closed | Medium | Jose M Colon | 7/22/2024 4:06 pm |
| CASE40363 | 112-9630513-7239464 only received 1 out of 2 control panels | 11779 Amazon.com FBA | In Progress | Medium | Jose M Colon | 7/22/2024 3:17 pm |
| CASE40362 | Cx received a gun metal color instead of a brushed gold | 5001 Home Depot.com | Closed | Medium | Angelyn Tendencia | 7/22/2024 2:36 pm |
Showing 51–100 of 40,417
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