CASE40235
General
General · 73 fields · 51 with a value · 22 empty
- Assignedassigned
- Cristo Robles
- Baserecordtypebaserecordtype
- supportcase
- Casenumbercasenumber
- CASE40235
- Categorycategory
- Freight Damage
- Companycompany
- 2331 Menards
- Companyidcompanyid
- 2076
- Companynamecompanyname
- 2331 Menards
- Createdcreateddate
- 7/12/2024 9:22 am
- Custevent nsts rfc search trans typecustevent_nsts_rfc_search_trans_type
- Sales Order
- Custevent nsts rfc trans fromcustevent_nsts_rfc_trans_from_dt
- Apr 14, 2024
- Custevent nsts rfc trans tocustevent_nsts_rfc_trans_to_dt
- Jul 12, 2024
- Custevent spa world case productcustevent_spa_world_case_product
- Free Standing Tub
- Custevent sw warranty claim approvedcustevent_sw_warranty_claim_approved
- No
- Custevent sw warranty claim reqcustevent_sw_warranty_claim_req
- No
- Customformcustomform
- Spa World - Case Form
- Datecreateddatecreated
- 7/12/2024 9:22 am
- Emailemail
- statements@menard-inc.com
- Emailformemailform
- Yes
- Eventnumbereventnumber
- 40235
- Firstupdatedfirstupdated
- 7/15/2024 12:36 pm
- Htmlmessagehtmlmessage
- Yes
- Incomingmessageincomingmessage
- Good morning team, The customer only has the photos on the case available because the customer went on military training and his parents received the tub and the box had already been disposed of. Thank you. ------------------------------------------------------------------------ From: Claims <claims@swcorp.com> Sent: Tuesday, July 16, 2024 10:13 PM To: SW Corp <cases.3701406.2988603_12526144_2076.5ba48b5f2f@3701406.email.netsuite.com>; Cristo R. Robles <crobles@swcorp.com> Cc: Michel Rodriguez <mrodriguez@swcorp.com>; Aliesky Cardenas <acardenas@swcorp.com> Subject: RE: Case #CASE40235: Unit Arrived Damaged Hello, Where are the rest of the required photos? Thank you, Iris Velazquez SWCORP – Luxury Home Brands 5701 NW 35 Ave, Miami, FL 33142 Main Number: 305-330-1146 Ext 605 Fax Number: 866-335-1285 www.SWCORP.com From: SW Corp (no_reply@swcorp.com) <system@sent-via.netsuite.com> Sent: Monday, July 15, 2024 12:32 PM To: Claims <claims@swcorp.com> Subject: Case #CASE40235: Unit Arrived Damaged Security Notice: This is an external email. Stop and think before you click links or open attachments. - Ten4 TG ------------------------------------------------------------------------ Good afternoon team, Please check if we can file a claim. Available photos has been uploaded to the case. Thank you.
- Initialresponsetimeinitialresponsetime
- 3.13203195164351851851851851851851851852
- Internalonlyinternalonly
- No
- Isinactiveisinactive
- No
- Itemitem
- FT-AZ096
- Last modifiedlastmodifieddate
- 7/16/2024 10:50 am
- Lastcustomermessagereceivedlastcustomermessagereceived
- 7/16/2024 10:50 am
- Lastmessagedatelastmessagedate
- 7/16/2024 10:50 am
- Lastreopeneddatelastreopeneddate
- 7/16/2024 10:13 am
- Messagenewmessagenew
- No
- Phonephone
- (715) 830-0011
- Prioritypriority
- Medium
- Profileprofile
- Spa World Corporation
- Spamlockspamlock
- OFF
- Stagestage
- OPEN
- Start datestartdate_dt
- Jul 12, 2024
- Starttimestarttime
- 9:21 am
- Statusstatus
- Re-Opened
- Submitnext tsubmitnext_t
- case
- Submitnext ysubmitnext_y
- case
- Subsidiarysubsidiary
- Spa World Corporation
- Supportfirstreplysupportfirstreply
- 7/15/2024 12:32 pm
- Templatestoredtemplatestored
- No
- Timeelapsedtimeelapsed
- 45.86174664443287037037037037037037037037
- Timeopentimeopen
- 44.96132568966435185185185185185185185185
- Timetoassigntimetoassign
- 0
- Titletitle
- Unit Arrived Damaged
- Typetype
- case
- Useemployeetemplateuseemployeetemplate
- No
- Versionversion
- 2
No value 22
- Contactcontact
- —
- Contactidcontactid
- —
- Custevent nsts rfc create transcustevent_nsts_rfc_create_trans
- —
- Custevent nsts rfc search trans nocustevent_nsts_rfc_search_trans_no
- —
- Custevent spa world part casecustevent_spa_world_part_case
- —
- Custevent spa world sales opportunitycustevent_spa_world_sales_opportunity
- —
- Custevent ssp task descriptioncustevent_ssp_task_description
- —
- Custevent sw item costcustevent_sw_item_cost
- —
- Custevent sw item to be replacedcustevent_sw_item_to_be_replaced
- —
- Custevent wrm claim regnocustevent_wrm_claim_regno
- —
- Custevent wrm warrantytypecustevent_wrm_warrantytype
- —
- Emailemployeesemailemployees
- —
- End dateenddate
- —
- Escalationmessageescalationmessage
- —
- Inboundemailinboundemail
- —
- Issueissue
- —
- Messagesavemessagesave
- —
- Outgoingmessageoutgoingmessage
- —
- Quicknotequicknote
- —
- Serialnumberserialnumber
- —
- Timeonholdtimeonhold
- —
- Timetoclosetimetoclose
- —
System & IDs
System & IDs · 32 fields · 17 with a value · 15 empty
- Assigned refidassigned_refid
- 1747301
- Category refidcategory_refid
- 14
- Company refidcompany_refid
- 2076
- Custevent nsts rfc search trans type refidcustevent_nsts_rfc_search_trans_type_refid
- 2
- Custevent spa world case product refidcustevent_spa_world_case_product_refid
- 23
- Customform refidcustomform_refid
- 130
- Entryformquerystringentryformquerystring
- e=T&id=2988603
- Idid
- 2988603
- InternalIdInternalId
- 2988603
- Item refiditem_refid
- 1882
- Origcasenumberorigcasenumber
- CASE40235
- Originorigin
- Origin refidorigin_refid
- 1
- Priority refidpriority_refid
- 2
- Profile refidprofile_refid
- 1
- Status refidstatus_refid
- 4
- Subsidiary refidsubsidiary_refid
- 1
No value 15
- Contact refidcontact_refid
- —
- Custevent nsts rfc create trans refidcustevent_nsts_rfc_create_trans_refid
- —
- Custevent nsts rfc search trans no refidcustevent_nsts_rfc_search_trans_no_refid
- —
- Custevent spa world part case refidcustevent_spa_world_part_case_refid
- —
- Custevent spa world sales opportunity refidcustevent_spa_world_sales_opportunity_refid
- —
- Custevent sw item cost refidcustevent_sw_item_cost_refid
- —
- Custevent sw item to be replaced refidcustevent_sw_item_to_be_replaced_refid
- —
- Custevent wrm claim regno refidcustevent_wrm_claim_regno_refid
- —
- Custevent wrm warrantytype refidcustevent_wrm_warrantytype_refid
- —
- Customwhencecustomwhence
- —
- Externalidexternalid
- —
- Issue refidissue_refid
- —
- Nsbrowserenvnsbrowserenv
- —
- Selectedtabselectedtab
- —
- Serialnumber refidserialnumber_refid
- —
No field matches your search.
Fields without a value are shown as “—”.