CASE38035
General
General · 73 fields · 49 with a value · 24 empty
- Assignedassigned
- Ruel Joseph
- Baserecordtypebaserecordtype
- supportcase
- Casenumbercasenumber
- CASE38035
- Categorycategory
- Repair
- Companycompany
- 5000 Lowes Companies Inc.
- Companyidcompanyid
- 50
- Companynamecompanyname
- 5000 Lowes Companies Inc.
- Createdcreateddate
- 2/29/2024 9:46 am
- Custevent nsts rfc search trans typecustevent_nsts_rfc_search_trans_type
- Sales Order
- Custevent nsts rfc trans fromcustevent_nsts_rfc_trans_from_dt
- Dec 2, 2023
- Custevent nsts rfc trans tocustevent_nsts_rfc_trans_to_dt
- Feb 29, 2024
- Custevent spa world case productcustevent_spa_world_case_product
- Walk in Tub
- Custevent sw warranty claim approvedcustevent_sw_warranty_claim_approved
- No
- Custevent sw warranty claim reqcustevent_sw_warranty_claim_req
- No
- Customformcustomform
- Spa World - Case Form
- Datecreateddatecreated
- 2/29/2024 9:46 am
- Emailemail
- vendor.inquiry@lowes.com
- Emailformemailform
- Yes
- Eventnumbereventnumber
- 38035
- Firstupdatedfirstupdated
- 3/4/2024 10:48 am
- Htmlmessagehtmlmessage
- No
- Incomingmessageincomingmessage
- Check to see if the customer can have someone turn the knob and try to loosen the device that may be glued. I have attached the quote form if needed.
- Internalonlyinternalonly
- No
- Isinactiveisinactive
- No
- Itemitem
- LS3260LWH
- Last modifiedlastmodifieddate
- 4/3/2024 2:45 pm
- Lastcustomermessagereceivedlastcustomermessagereceived
- 4/3/2024 2:45 pm
- Lastmessagedatelastmessagedate
- 4/3/2024 2:45 pm
- Lastreopeneddatelastreopeneddate
- 4/3/2024 10:58 am
- Messagenewmessagenew
- No
- Phonephone
- (800) 445-6937
- Prioritypriority
- Medium
- Profileprofile
- Spa World Corporation
- Spamlockspamlock
- OFF
- Stagestage
- OPEN
- Start datestartdate_dt
- Feb 29, 2024
- Starttimestarttime
- 9:44 am
- Statusstatus
- Re-Opened
- Submitnext tsubmitnext_t
- case
- Submitnext ysubmitnext_y
- case
- Subsidiarysubsidiary
- Spa World Corporation
- Templatestoredtemplatestored
- No
- Timeelapsedtimeelapsed
- 120.884083630162037037037037037037037037
- Timeopentimeopen
- 90.91918071953703703703703703703703703704
- Timetoassigntimetoassign
- 0
- Titletitle
- Auto-Drain Diverter Stuck
- Typetype
- case
- Useemployeetemplateuseemployeetemplate
- No
- Versionversion
- 4
No value 24
- Contactcontact
- —
- Contactidcontactid
- —
- Custevent nsts rfc create transcustevent_nsts_rfc_create_trans
- —
- Custevent nsts rfc search trans nocustevent_nsts_rfc_search_trans_no
- —
- Custevent spa world part casecustevent_spa_world_part_case
- —
- Custevent spa world sales opportunitycustevent_spa_world_sales_opportunity
- —
- Custevent ssp task descriptioncustevent_ssp_task_description
- —
- Custevent sw item costcustevent_sw_item_cost
- —
- Custevent sw item to be replacedcustevent_sw_item_to_be_replaced
- —
- Custevent wrm claim regnocustevent_wrm_claim_regno
- —
- Custevent wrm warrantytypecustevent_wrm_warrantytype
- —
- Emailemployeesemailemployees
- —
- End dateenddate
- —
- Escalationmessageescalationmessage
- —
- Inboundemailinboundemail
- —
- Initialresponsetimeinitialresponsetime
- —
- Issueissue
- —
- Messagesavemessagesave
- —
- Outgoingmessageoutgoingmessage
- —
- Quicknotequicknote
- —
- Serialnumberserialnumber
- —
- Supportfirstreplysupportfirstreply
- —
- Timeonholdtimeonhold
- —
- Timetoclosetimetoclose
- —
System & IDs
System & IDs · 32 fields · 17 with a value · 15 empty
- Assigned refidassigned_refid
- 1540079
- Category refidcategory_refid
- 8
- Company refidcompany_refid
- 50
- Custevent nsts rfc search trans type refidcustevent_nsts_rfc_search_trans_type_refid
- 2
- Custevent spa world case product refidcustevent_spa_world_case_product_refid
- 1
- Customform refidcustomform_refid
- 130
- Entryformquerystringentryformquerystring
- e=T&id=2763764
- Idid
- 2763764
- InternalIdInternalId
- 2763764
- Item refiditem_refid
- 12682
- Origcasenumberorigcasenumber
- CASE38035
- Originorigin
- Inbound
- Origin refidorigin_refid
- 6
- Priority refidpriority_refid
- 2
- Profile refidprofile_refid
- 1
- Status refidstatus_refid
- 4
- Subsidiary refidsubsidiary_refid
- 1
No value 15
- Contact refidcontact_refid
- —
- Custevent nsts rfc create trans refidcustevent_nsts_rfc_create_trans_refid
- —
- Custevent nsts rfc search trans no refidcustevent_nsts_rfc_search_trans_no_refid
- —
- Custevent spa world part case refidcustevent_spa_world_part_case_refid
- —
- Custevent spa world sales opportunity refidcustevent_spa_world_sales_opportunity_refid
- —
- Custevent sw item cost refidcustevent_sw_item_cost_refid
- —
- Custevent sw item to be replaced refidcustevent_sw_item_to_be_replaced_refid
- —
- Custevent wrm claim regno refidcustevent_wrm_claim_regno_refid
- —
- Custevent wrm warrantytype refidcustevent_wrm_warrantytype_refid
- —
- Customwhencecustomwhence
- —
- Externalidexternalid
- —
- Issue refidissue_refid
- —
- Nsbrowserenvnsbrowserenv
- —
- Selectedtabselectedtab
- —
- Serialnumber refidserialnumber_refid
- —
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Fields without a value are shown as “—”.