CASE37870
General
General · 73 fields · 51 with a value · 22 empty
- Assignedassigned
- Jefferson Estrada
- Baserecordtypebaserecordtype
- supportcase
- Casenumbercasenumber
- CASE37870
- Categorycategory
- Defective Item
- Companycompany
- 19928 Shop Anzzi Direct
- Companyidcompanyid
- 1957251
- Companynamecompanyname
- 19928 Shop Anzzi Direct
- Createdcreateddate
- 2/21/2024 1:50 pm
- Custevent nsts rfc search trans typecustevent_nsts_rfc_search_trans_type
- Sales Order
- Custevent nsts rfc trans fromcustevent_nsts_rfc_trans_from_dt
- Nov 24, 2023
- Custevent nsts rfc trans tocustevent_nsts_rfc_trans_to_dt
- Feb 21, 2024
- Custevent spa world case productcustevent_spa_world_case_product
- Free Standing Tub
- Custevent sw warranty claim approvedcustevent_sw_warranty_claim_approved
- No
- Custevent sw warranty claim reqcustevent_sw_warranty_claim_req
- No
- Customformcustomform
- Spa World - Case Form
- Datecreateddatecreated
- 2/21/2024 1:50 pm
- Emailemail
- info@swcorp.com
- Emailformemailform
- Yes
- Eventnumbereventnumber
- 37870
- Firstupdatedfirstupdated
- 2/23/2024 4:19 pm
- Htmlmessagehtmlmessage
- Yes
- Incomingmessageincomingmessage
- RE: Case #CASE37870: The customer reported leaking in his bathtub VENDBILL104233 - Check Mailed Check was mailed out on 5.27.24 - Check # 12028 $ 250.00 Accounts Payable Department SWCORP – Luxury Home Brands 5701 NW 35 Ave, Miami, FL 33142 Direct Line : 786-535-7792 Main Number: 305-501-4823 ext. 607 ap@swcorp.com – www.SWCORP.com From: Accounts Payable <ap@swcorp.com> Sent: Wednesday, May 1, 2024 9:43 AM To: SW Corp <cases.3701406.2743425_11234068.9e5ae9e925@3701406.email.netsuite.com>; Accounts Payable <ap@swcorp.com> Cc: Aliesky Cardenas <acardenas@swcorp.com>; Accounts Payable <ap@swcorp.com> Subject: RE: Case #CASE37870: The customer reported leaking in his bathtub VENDBILL104233 RE: Case #CASE37870: The customer reported leaking in his bathtub VENDBILL104233 Case has been put in Aliesky’s que for approval. Please provide the SOS number so I can add it to the bill. Once bill is approved by Joe we can issue a check. Accounts Payable Department SWCORP – Luxury Home Brands 5701 NW 35 Ave, Miami, FL 33142 Direct Line : 786-535-7792 Main Number: 305-501-4823 ext. 607 ap@swcorp.com – www.SWCORP.com Please send invoices to the ap@swcorp.com for payment. From: SW Corp (no_reply@swcorp.com) <system@sent-via.netsuite.com> Sent: Monday, April 8, 2024 1:11 PM To: Accounts Payable <ap@swcorp.com> Subject: FW: Case #CASE37870: The customer reported leaking in his bathtub Security Notice: This is an external email. Stop and think before you click links or open attachments. - Ten4 TG ------------------------------------------------------------------------ Team, Please process the refund of $250 dollars to the customer below. Also, please email the customer soon after forwarding the check to the clients location via email below. Name: Arun Mehta Address: 23 Shadowstone Lane, East Windsor, NJ 08520 Ph: 609 306 2626 aruncbmehta@gmail.com ------------------------------------------------------------------------ From: 19928 Shop Anzzi Direct <acardenas@swcorp.onmicrosoft.com> Sent: 3/27/2024 11:43 am GMT-04:00 To: Rafael Martinez (rmartinez@swcorp.com) Subject: RE: Case #CASE37870: The customer reported leaking in his bathtub Approved. From: SW Corp (no_reply@swcorp.com) <system@sent-via.netsuite.com> Sent: Wednesday, March 27, 2024 10:04 AM To: Aliesky Cardenas <acardenas@swcorp.onmicrosoft.com>; Aliesky Cardenas <acardenas@swcorp.onmicrosoft.com> Subject: Case #CASE37870: The customer reported leaking in his bathtub Security Notice: This is an external email. Stop and think before you click links or open attachments. - Ten4 TG ------------------------------------------------------------------------ Aliesky, Please authorize or decline the quote of $250 for a Water bullet jet and air jet replacement.
- Initialresponsetimeinitialresponsetime
- 34.80083417099537037037037037037037037037
- Internalonlyinternalonly
- No
- Isinactiveisinactive
- No
- Itemitem
- FT-AZ201
- Last modifiedlastmodifieddate
- 5/30/2024 10:06 am
- Lastcustomermessagereceivedlastcustomermessagereceived
- 5/30/2024 10:06 am
- Lastmessagedatelastmessagedate
- 5/30/2024 10:06 am
- Lastreopeneddatelastreopeneddate
- 5/1/2024 9:43 am
- Messagenewmessagenew
- No
- Phonephone
- (443) 254-2800
- Prioritypriority
- Medium
- Profileprofile
- Spa World Corporation
- Spamlockspamlock
- OFF
- Stagestage
- OPEN
- Start datestartdate_dt
- Feb 21, 2024
- Starttimestarttime
- 1:47 pm
- Statusstatus
- Re-Opened
- Submitnext tsubmitnext_t
- case
- Submitnext ysubmitnext_y
- case
- Subsidiarysubsidiary
- Spa World Corporation
- Supportfirstreplysupportfirstreply
- 3/27/2024 10:03 am
- Templatestoredtemplatestored
- No
- Timeelapsedtimeelapsed
- 128.71386046568287037037037037037037037
- Timeopentimeopen
- 105.858439550439814814814814814814814815
- Timetoassigntimetoassign
- 0
- Titletitle
- The customer reported leaking in his bathtub
- Typetype
- case
- Useemployeetemplateuseemployeetemplate
- No
- Versionversion
- 5
No value 22
- Contactcontact
- —
- Contactidcontactid
- —
- Custevent nsts rfc create transcustevent_nsts_rfc_create_trans
- —
- Custevent nsts rfc search trans nocustevent_nsts_rfc_search_trans_no
- —
- Custevent spa world part casecustevent_spa_world_part_case
- —
- Custevent spa world sales opportunitycustevent_spa_world_sales_opportunity
- —
- Custevent ssp task descriptioncustevent_ssp_task_description
- —
- Custevent sw item costcustevent_sw_item_cost
- —
- Custevent sw item to be replacedcustevent_sw_item_to_be_replaced
- —
- Custevent wrm claim regnocustevent_wrm_claim_regno
- —
- Custevent wrm warrantytypecustevent_wrm_warrantytype
- —
- Emailemployeesemailemployees
- —
- End dateenddate
- —
- Escalationmessageescalationmessage
- —
- Inboundemailinboundemail
- —
- Issueissue
- —
- Messagesavemessagesave
- —
- Outgoingmessageoutgoingmessage
- —
- Quicknotequicknote
- —
- Serialnumberserialnumber
- —
- Timeonholdtimeonhold
- —
- Timetoclosetimetoclose
- —
System & IDs
System & IDs · 32 fields · 17 with a value · 15 empty
- Assigned refidassigned_refid
- 2444662
- Category refidcategory_refid
- 15
- Company refidcompany_refid
- 1957251
- Custevent nsts rfc search trans type refidcustevent_nsts_rfc_search_trans_type_refid
- 2
- Custevent spa world case product refidcustevent_spa_world_case_product_refid
- 23
- Customform refidcustomform_refid
- 130
- Entryformquerystringentryformquerystring
- e=T&id=2743425
- Idid
- 2743425
- InternalIdInternalId
- 2743425
- Item refiditem_refid
- 27185
- Origcasenumberorigcasenumber
- CASE37870
- Originorigin
- Inbound
- Origin refidorigin_refid
- 6
- Priority refidpriority_refid
- 2
- Profile refidprofile_refid
- 1
- Status refidstatus_refid
- 4
- Subsidiary refidsubsidiary_refid
- 1
No value 15
- Contact refidcontact_refid
- —
- Custevent nsts rfc create trans refidcustevent_nsts_rfc_create_trans_refid
- —
- Custevent nsts rfc search trans no refidcustevent_nsts_rfc_search_trans_no_refid
- —
- Custevent spa world part case refidcustevent_spa_world_part_case_refid
- —
- Custevent spa world sales opportunity refidcustevent_spa_world_sales_opportunity_refid
- —
- Custevent sw item cost refidcustevent_sw_item_cost_refid
- —
- Custevent sw item to be replaced refidcustevent_sw_item_to_be_replaced_refid
- —
- Custevent wrm claim regno refidcustevent_wrm_claim_regno_refid
- —
- Custevent wrm warrantytype refidcustevent_wrm_warrantytype_refid
- —
- Customwhencecustomwhence
- —
- Externalidexternalid
- —
- Issue refidissue_refid
- —
- Nsbrowserenvnsbrowserenv
- —
- Selectedtabselectedtab
- —
- Serialnumber refidserialnumber_refid
- —
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Fields without a value are shown as “—”.