#68
General
General · 28 fields · 24 with a value · 4 empty
- Action itemcustrecord_ns_ps_action_item
- Need to set up Round Robin Case assignment
- Assigned tocustrecord_ns_ps_assigned_to
- Brooke Winterhalder
- Baserecordtypebaserecordtype
- customrecord_ns_ps_mfg_action_items
- Customformcustomform
- Default Action Item Form
- Isinactiveisinactive
- No
- Lastmodifiedlastmodified
- 10/8/2018 4:33 pm
- Linenumberlinenumber
- 68
- Namename
- #68
- Notescustrecord_ns_ps_notes
- <ul type="disc" style="margin: 0in 0px 0in 0in; padding: 0px; list-style-position: outside; list-style-image: none; box-sizing: border-box; color: rgb(38, 38, 38); background-color: rgb(255, 255, 255); direction: ltr; unicode-bidi: embed;"><li style="margin: 0px; padding: 0px; box-sizing: border-box; vertical-align: middle;"><font face="Cambria">Accomplished when you ...</font></li><li style="margin: 0px; padding: 0px; box-sizing: border-box; vertical-align: middle;"><font face="Cambria">1. Check off that an employee is a "Support Rep" on record under HR</font></li><li style="margin: 0px; padding: 0px; box-sizing: border-box; vertical-align: middle;"><font face="Cambria">2. Setup > Support < Case Territories</font></li><li style="margin: 0px; padding: 0px; box-sizing: border-box; vertical-align: middle;"><font face="Cambria"><span style="white-space:pre"> </span>-- Edit "Round Robin"</font></li><li style="margin: 0px; padding: 0px; box-sizing: border-box; vertical-align: middle;"><font face="Cambria"><span style="white-space:pre"> </span>-- Add Support Reps for them to become a part of Round Robin</font></li></ul><br><font color="#262626" face="Cambria">The system does not detect if a Support repis out sick/on PTO, so a solution would be to remove/re-add a Support Rep to the Round Robin Territory assignment to handle this</font>
- Notes recordcustrecord_ns_ps_meeting_notes_record
- 15
- Ns ps action item due datecustrecord_ns_ps_action_item_due_date_dt
- Oct 17, 2018
- Ns ps date opencustrecord_ns_ps_date_open_dt
- Oct 5, 2018
- Ns ps date resolvedcustrecord_ns_ps_date_resolved_dt
- Oct 8, 2018
- Ownerowner
- Brooke Winterhalder
- Owneridownerid
- 8
- Processcustrecord_process
- Call to Resolution
- Recordidrecordid
- 68
- Rectyperectype
- NetSuite One Action Items
- Scriptidscriptid
- val_24695_3701406_677
- Status 2custrecord_status_2
- Closed
- Submitnext tsubmitnext_t
- customrecordentry
- Submitnext ysubmitnext_y
- 229
- Templatestoredtemplatestored
- No
- Typetype
- custrecordentry
No value 4
- Act item related reqcustrecord_ns_imp_act_item_related_req
- —
- Percent completecustrecord_percent_complete
- —
- Prioritycustrecord_ns_ps_priority
- —
- Versionversion
- —
System & IDs
System & IDs · 16 fields · 10 with a value · 6 empty
- Assigned to refidcustrecord_ns_ps_assigned_to_refid
- 8
- Customform refidcustomform_refid
- 92
- Entryformquerystringentryformquerystring
- rectype=229&e=T&id=68
- Idid
- 68
- InternalIdInternalId
- 68
- Notes record refidcustrecord_ns_ps_meeting_notes_record_refid
- 15
- Owner refidowner_refid
- 8
- Process refidcustrecord_process_refid
- 9
- Rectype refidrectype_refid
- 229
- Status 2 refidcustrecord_status_2_refid
- 2
No value 6
- Act item related req refidcustrecord_ns_imp_act_item_related_req_refid
- —
- Customwhencecustomwhence
- —
- Externalidexternalid
- —
- Nsbrowserenvnsbrowserenv
- —
- Priority refidcustrecord_ns_ps_priority_refid
- —
- Selectedtabselectedtab
- —
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