#15
General
General · 28 fields · 23 with a value · 5 empty
- Action itemcustrecord_ns_ps_action_item
- SW needs to provide the Case Types
- Assigned tocustrecord_ns_ps_assigned_to
- Jordan Alvarez
- Baserecordtypebaserecordtype
- customrecord_ns_ps_mfg_action_items
- Customformcustomform
- Default Action Item Form
- Isinactiveisinactive
- No
- Lastmodifiedlastmodified
- 10/9/2018 4:45 pm
- Linenumberlinenumber
- 15
- Namename
- #15
- Notescustrecord_ns_ps_notes
- <p>9/18 ME More detailed information on a Case Type, case origin, why are customers calling such as Order Status, Broken Item, etc. Jordan will send what they use.</p><p>Note: Case is incident (question/problem/inquiry) - non-transactional. Different from Opportunity, which is a potential Sale.<br></p><p><br></p><p>10/9 Brooke closed this Action Item because Jordan provided the Disposition PPT and Brooke created this setup on the Case form</p><p>-- Case Type was renamed to Contact Reason on the Case form, and includes all of those provided in the PPT</p>
- Ns ps action item due datecustrecord_ns_ps_action_item_due_date_dt
- Oct 5, 2018
- Ns ps date opencustrecord_ns_ps_date_open_dt
- Aug 28, 2018
- Ns ps date resolvedcustrecord_ns_ps_date_resolved_dt
- Oct 9, 2018
- Ownerowner
- Brooke Winterhalder
- Owneridownerid
- 8
- Processcustrecord_process
- Call to Resolution
- Recordidrecordid
- 15
- Rectyperectype
- NetSuite One Action Items
- Scriptidscriptid
- val_22556_3701406_581
- Status 2custrecord_status_2
- Closed
- Submitnext tsubmitnext_t
- customrecordentry
- Submitnext ysubmitnext_y
- 229
- Templatestoredtemplatestored
- No
- Typetype
- custrecordentry
No value 5
- Act item related reqcustrecord_ns_imp_act_item_related_req
- —
- Notes recordcustrecord_ns_ps_meeting_notes_record
- —
- Percent completecustrecord_percent_complete
- —
- Prioritycustrecord_ns_ps_priority
- —
- Versionversion
- —
System & IDs
System & IDs · 16 fields · 9 with a value · 7 empty
- Assigned to refidcustrecord_ns_ps_assigned_to_refid
- 12
- Customform refidcustomform_refid
- 92
- Entryformquerystringentryformquerystring
- rectype=229&e=T&id=15
- Idid
- 15
- InternalIdInternalId
- 15
- Owner refidowner_refid
- 8
- Process refidcustrecord_process_refid
- 9
- Rectype refidrectype_refid
- 229
- Status 2 refidcustrecord_status_2_refid
- 2
No value 7
- Act item related req refidcustrecord_ns_imp_act_item_related_req_refid
- —
- Customwhencecustomwhence
- —
- Externalidexternalid
- —
- Notes record refidcustrecord_ns_ps_meeting_notes_record_refid
- —
- Nsbrowserenvnsbrowserenv
- —
- Priority refidcustrecord_ns_ps_priority_refid
- —
- Selectedtabselectedtab
- —
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