#144
General
General · 28 fields · 21 with a value · 7 empty
- Action itemcustrecord_ns_ps_action_item
- SW Team needs to set up Employees as Support Reps and then add them to the "Round Robin" Sales Territory for Support reps to get randomly assigned cases
- Assigned tocustrecord_ns_ps_assigned_to
- Jordan Alvarez
- Baserecordtypebaserecordtype
- customrecord_ns_ps_mfg_action_items
- Customformcustomform
- Default Action Item Form
- Isinactiveisinactive
- No
- Lastmodifiedlastmodified
- 12/7/2018 5:28 pm
- Linenumberlinenumber
- 144
- Namename
- #144
- Notescustrecord_ns_ps_notes
- 1. Check off "Support Rep" on the HR tab of Employee record<br>2. Setup > Support > Sales Territories<BR>-- Edit the Round Robin to include Support Reps for random Case assignment
- Ns ps date opencustrecord_ns_ps_date_open_dt
- Dec 7, 2018
- Ownerowner
- Brooke Winterhalder
- Owneridownerid
- 8
- Processcustrecord_process
- Call to Resolution
- Recordidrecordid
- 144
- Rectyperectype
- NetSuite One Action Items
- Scriptidscriptid
- val_84167_3701406_805
- Status 2custrecord_status_2
- Open
- Submitnext tsubmitnext_t
- customrecordentry
- Submitnext ysubmitnext_y
- 229
- Templatestoredtemplatestored
- No
- Typetype
- custrecordentry
No value 7
- Act item related reqcustrecord_ns_imp_act_item_related_req
- —
- Notes recordcustrecord_ns_ps_meeting_notes_record
- —
- Ns ps action item due datecustrecord_ns_ps_action_item_due_date_dt
- —
- Ns ps date resolvedcustrecord_ns_ps_date_resolved_dt
- —
- Percent completecustrecord_percent_complete
- —
- Prioritycustrecord_ns_ps_priority
- —
- Versionversion
- —
System & IDs
System & IDs · 16 fields · 9 with a value · 7 empty
- Assigned to refidcustrecord_ns_ps_assigned_to_refid
- 12
- Customform refidcustomform_refid
- 92
- Entryformquerystringentryformquerystring
- rectype=229&e=T&id=144
- Idid
- 144
- InternalIdInternalId
- 144
- Owner refidowner_refid
- 8
- Process refidcustrecord_process_refid
- 9
- Rectype refidrectype_refid
- 229
- Status 2 refidcustrecord_status_2_refid
- 1
No value 7
- Act item related req refidcustrecord_ns_imp_act_item_related_req_refid
- —
- Customwhencecustomwhence
- —
- Externalidexternalid
- —
- Notes record refidcustrecord_ns_ps_meeting_notes_record_refid
- —
- Nsbrowserenvnsbrowserenv
- —
- Priority refidcustrecord_ns_ps_priority_refid
- —
- Selectedtabselectedtab
- —
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