018
General
General · 36 fields · 30 with a value · 6 empty
- Altnamealtname
- Create Return: GL Accounts, Restocking Fee, and Shipping questions
- Assigned to fieldcustrecord_ns_ts_assigned_to_field
- Shari Fitzgerald
- Base status fieldcustrecord_ns_ts_base_status_field
- Resolved
- Baserecordtypebaserecordtype
- customrecord_ns_ts_test_issue
- Business processcustrecord_ns_ts_business_process
- Order to Cash
- Createdcreated
- 12/6/2018 1:53 pm
- Customformcustomform
- Default NetSuite TS Test Issue Form
- Fix typecustrecord_ns_ts_fix_type
- Not Applicable
- Isinactiveisinactive
- No
- Issue commentscustrecord_ns_ts_issue_comments
- User, IRIS VELASQUEZ, Notes = Sales Role How is a restocking fee applied to the RMA? See SA 12708 How is Shipping fee applied to an RMA? Done through Shipping Methods - need to integrate with Pacejet "Reason for Return" needs to be a mandatory field. Shari made mandatory "Unit Amount" field should not be editable Shari hid the price level field GL accounts need to be changed to: DR Accrued Refund (CR) not showing on GL impact. is it Account Receivable? Credit Memo will CR AR and DR Sales/Expense
- Issue descriptioncustrecord_ns_ts_issue_description
- Provide the details for the issue: 1) Steps to reproduce (Customer Return - Credit) "1. From the home Dashboard, click on 'Cases to Respond to' from the Reminders portlet. 2. View the case created above. Click on the Invoice/Cash Sale link in the Transaction field. 3. From the Invoice/Cash Sale record, review the record and then click the Authorize Return button. 4. On the new Return Authorization page, remove any line items that are not being returned leaving only the items and quantities being returned. 5. Click Save." 2) Expected results "1. Transaction successfully created. 2. Return Authorization status is Pending Approval." 3) Actual results Pass - RMA10
- Issue status fieldcustrecord_ns_ts_issue_status_field
- Pending Customer Testing
- Issue typecustrecord_ns_ts_issue_type
- Task
- Lastmodifiedlastmodified
- 12/13/2018 1:13 pm
- Linenumberlinenumber
- 18
- Namename
- 018
- Ownerowner
- Brooke Winterhalder
- Owneridownerid
- 8
- Prioritycustrecord_ns_ts_priority
- P2 - Serious
- Recordidrecordid
- 18
- Rectyperectype
- NetSuite Test Issues
- Resolution detailscustrecord_ns_ts_resolution_details
- See responses in the comments section
- Scriptidscriptid
- val_83883_3701406_545
- Submitnext tsubmitnext_t
- customrecordentry
- Submitnext ysubmitnext_y
- 255
- Templatestoredtemplatestored
- No
- Test phasecustrecord_ns_ts_test_phase
- UAT
- Typetype
- custrecordentry
- Validate bycustrecord_ns_ts_validate_by
- Brooke Winterhalder
- Versionversion
- 1
No value 6
- Case refcustrecord_ns_ts_case_ref
- —
- Deployed tocustrecord_ns_ts_deployed_to
- —
- Featurecustrecord_ns_ts_feature
- —
- Notify userscustrecord_ns_ts_notify_users
- —
- Ns ts date completedcustrecord_ns_ts_date_completed_dt
- —
- Test issues rel reqcustrecord_ns_imp_test_issues_rel_req
- —
System & IDs
System & IDs · 20 fields · 15 with a value · 5 empty
- Assigned to field refidcustrecord_ns_ts_assigned_to_field_refid
- 6
- Base status field refidcustrecord_ns_ts_base_status_field_refid
- 2
- Business process refidcustrecord_ns_ts_business_process_refid
- 2
- Customform refidcustomform_refid
- 112
- Entryformquerystringentryformquerystring
- rectype=255&e=T&id=18
- Fix type refidcustrecord_ns_ts_fix_type_refid
- 5
- Idid
- 18
- InternalIdInternalId
- 18
- Issue status field refidcustrecord_ns_ts_issue_status_field_refid
- 9
- Issue type refidcustrecord_ns_ts_issue_type_refid
- 3
- Owner refidowner_refid
- 8
- Priority refidcustrecord_ns_ts_priority_refid
- 3
- Rectype refidrectype_refid
- 255
- Test phase refidcustrecord_ns_ts_test_phase_refid
- 4
- Validate by refidcustrecord_ns_ts_validate_by_refid
- 8
No value 5
- Customwhencecustomwhence
- —
- Externalidexternalid
- —
- Nsbrowserenvnsbrowserenv
- —
- Selectedtabselectedtab
- —
- Test issues rel req refidcustrecord_ns_imp_test_issues_rel_req_refid
- —
No field matches your search.
Fields without a value are shown as “—”.