CS Being charged for warranty delivery
General
General · 57 fields · 33 with a value · 24 empty
- Accesslevelaccesslevel
- No
- Assignedassigned
- Jonathan Hernandez
- Baserecordtypebaserecordtype
- task
- Calendardatecalendardate_dt
- Mar 25, 2020
- Companycompany
- 5029 Warranty Spa World Corporation
- Createdcreateddate
- 3/25/2020 12:06 pm
- Custevent ssp task descriptioncustevent_ssp_task_description
- Hey Nicollette, I'm not sure whether or not you remember me bringing this up to you a couple of days ago but I have a customer that was shipped some warranty parts to Canada. He's being charged over $500 by UPS and they're holding onto the item until he does. I'm sending you a forwarded message from the UPS Brokerage that's attempting to charge him. I'm just trying to get this sorted so the customer can receive the parts.
- Custevent ssp task sendemailcustevent_ssp_task_sendemail
- No
- Custevent ssp task time duecustevent_ssp_task_time_due
- 9:00 am
- Custevent ssp task time startedcustevent_ssp_task_time_started
- 9:00 am
- Custevent ssp task typecustevent_ssp_task_type
- Task
- Customformcustomform
- Standard Task Form
- Duedateduedate_dt
- Mar 25, 2020
- End dateenddate
- 3/25/2020
- Groupgroup
- -1
- Isrelatedcompanyajobisrelatedcompanyajob
- No
- Last modifiedlastmodifieddate
- 3/25/2020 4:03 pm
- Message to customermessage
- UPS has changed the billing on this therefore the customer wont be charged.
- Ownerowner
- 254489
- Percenttimecompletepercenttimecomplete
- 0.00
- Prioritypriority
- Medium
- Reminderminutesreminderminutes
- None
- Remindertyperemindertype
- None
- Sendemailsendemail
- No
- Start datestartdate_dt
- Mar 25, 2020
- Statusstatus
- In Progress
- Templatestoredtemplatestored
- No
- Timedeventtimedevent
- No
- Timeremainingtimeremaining
- 0:00
- Timezonetimezone
- America/New_York
- Titletitle
- CS Being charged for warranty delivery
- Transactiontransaction
- Sales Order #SOS249853
- Typetype
- task
No value 24
- Actualtimeactualtime
- —
- Completeddatecompleteddate_dt
- —
- Conflictdataconflictdata
- —
- Conflictwarningdivconflictwarningdiv
- —
- Contactcontact
- —
- Custevent departmentcustevent_department
- —
- Custevent ssp task assigned tocustevent_ssp_task_assigned_to
- —
- Custevent ssp task notify due customcustevent_ssp_task_notify_due_custom
- —
- Custevent ssp task notify start customcustevent_ssp_task_notify_start_custom
- —
- Custevent ssp task send email tocustevent_ssp_task_send_email_to
- —
- Custevent task issue typecustevent_task_issue_type
- —
- Custevent what did you trycustevent_what_did_you_try
- —
- Endtimeendtime
- —
- Endtimepickerendtimepicker
- —
- Estimatedtimeestimatedtime
- —
- Estimatedtimeoverrideestimatedtimeoverride
- —
- Mfgroutingmfgrouting
- —
- Orderorder
- —
- Parentparent
- —
- Percentcompletepercentcomplete
- —
- Relateditemrelateditem
- —
- Starttimestarttime
- —
- Starttimepickerstarttimepicker
- —
- Supportcasesupportcase
- —
System & IDs
System & IDs · 28 fields · 10 with a value · 18 empty
- Assigned refidassigned_refid
- 254489
- Company refidcompany_refid
- 6676
- Custevent ssp task type refidcustevent_ssp_task_type_refid
- 1
- Customform refidcustomform_refid
- -120
- Entryformquerystringentryformquerystring
- e=T&id=566662
- Idid
- 566662
- InternalIdInternalId
- 566662
- Priority refidpriority_refid
- MEDIUM
- Status refidstatus_refid
- PROGRESS
- Transaction refidtransaction_refid
- 2902777
No value 18
- Contact refidcontact_refid
- —
- Custevent department refidcustevent_department_refid
- —
- Custevent ssp task assigned to refidcustevent_ssp_task_assigned_to_refid
- —
- Custevent task issue type refidcustevent_task_issue_type_refid
- —
- Custevent what did you try refidcustevent_what_did_you_try_refid
- —
- Customwhencecustomwhence
- —
- Endtimepicker refidendtimepicker_refid
- —
- Externalidexternalid
- —
- Mfgrouting refidmfgrouting_refid
- —
- Nsbrowserenvnsbrowserenv
- —
- Order refidorder_refid
- —
- Parent refidparent_refid
- —
- Relateditem refidrelateditem_refid
- —
- Reminderminutes refidreminderminutes_refid
- —
- Remindertype refidremindertype_refid
- —
- Selectedtabselectedtab
- —
- Starttimepicker refidstarttimepicker_refid
- —
- Supportcase refidsupportcase_refid
- —
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