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RE: CyberSource ID

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Authoremailauthoremail: acardenas@swcorp.com
Compressattachmentscompressattachments: No
Customerentity: 612104
Emailedemailed: Yes
Hasattachmenthasattachment: Yes
Htmlmessagehtmlmessage: Yes
Incomingincoming: Yes
Last modifiedlastmodifieddate: 8/23/2024 10:46 am
Message to customermessage: <html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv="Content-Type" content="text/html; charset=us-ascii"> <meta name="Generator" content="Microsoft Word 15 (filtered medium)"> <style></style> </head> <body lang="EN-US" link="#467886" vlink="purple" style="word-wrap:break-word"> <div class="WordSection1"> <p class="MsoNormal"><span style="font-size:11.0pt">Milena—I do not know why these orders status is “Awaiting payment” but Ruel should not be adding payment, that is for accounting to do. <br> <br> Please get with Manny or David to see how these 3 orders can be changed to another status other than “Awaiting Payment” as we need them shipped out today. <o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-size:11.0pt">These orders were placed directly through steam sauna depot’s website and are paid for in Wordpress.  <br> <br> <br> <o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> <p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Account Receivable <receivable@swcorp.com> <br> <b>Sent:</b> Friday, August 23, 2024 10:18 AM<br> <b>To:</b> messages.3701406.12762958.2e1476d703@3701406.email.netsuite.com<br> <b>Cc:</b> Aliesky Cardenas <acardenas@swcorp.com><br> <b>Subject:</b> RE: CyberSource ID<o:p></o:p></span></p> </div> </div> <p class="MsoNormal"><o:p> </o:p></p> <p class="xmsonormal"><b><span style="font-family:"Calibri",sans-serif;color:black">SOS003606 | SSD4224 - 7224462890786254004272</span></b><o:p></o:p></p> <p class="xmsonormal"><b><span style="font-family:"Calibri",sans-serif;color:black">SOS003615 | SSD4226 – Not found</span></b><o:p></o:p></p> <p class="xmsonormal"><b><span style="font-family:"Calibri",sans-serif;color:black">SOS003488 | SSD4240 – Not found<o:p></o:p></span></b></p> <p class="xmsonormal"><b><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></b></p> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Unfortunately, I am not able to locate the last two. I’ve checked everywhere. </span><o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal"><o:p> </o:p></p> <div> <p class="MsoNormal"><span style="font-family:"Aptos Display",sans-serif;mso-ligatures:standardcontextual">Thank you!<o:p></o:p></span></p> <p class="MsoNormal"><span style="font-family:"Aptos Display",sans-serif;mso-ligatures:standardcontextual"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-family:"Aptos Display",sans-serif;mso-ligatures:standardcontextual"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-family:"Aptos Display",sans-serif;mso-ligatures:standardcontextual">Best regards,<o:p></o:p></span></p> <p class="MsoNormal"><span style="font-family:"Aptos Display",sans-serif;mso-ligatures:standardcontextual"><o:p> </o:p></span></p> <p class="MsoNormal"><i><span style="font-family:"Aptos Display",sans-serif;mso-ligatures:standardcontextual">Milena Mendoza<o:p></o:p></span></i></p> <p class="MsoNormal"><span style="font-family:"Aptos Display",sans-serif;mso-ligatures:standardcontextual">Accounts Receivable<o:p></o:p></span></p> <p class="MsoNormal"><b><span style="mso-ligatures:standardcontextual">SWCORP</span></b><span style="mso-ligatures:standardcontextual"> – <b><i><span style="color:#2F5496">Luxury Home Brands</span></i></b></span><span style="font-size:11.0pt;mso-ligatures:standardcontextual"><o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-ligatures:standardcontextual">5701 NW 35 Ave, Miami, FL 33142<o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-ligatures:standardcontextual">Main Number: 305-330-1146<o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-ligatures:standardcontextual">Fax Number: 866-335-1285<o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-ligatures:standardcontextual"><a href="mailto:ar@swcorp.com"><span style="color:blue">ar@swcorp.com</span></a> – <a href="http://www.swcorp.com/"><span style="color:blue">www.swcorp.com</span></a> <o:p></o:p></span></p> <p class="MsoNormal"><span style="font-family:"Times New Roman",serif"><img border="0" width="352" height="114" style="width:3.6666in;height:1.1916in" id="Picture_x0020_1" src="cid:image001.png@01DAF549.BEA93970"></span><span style="font-family:"Times New Roman",serif;mso-ligatures:standardcontextual"><o:p></o:p></span></p> </div> <p class="MsoNormal"><o:p> </o:p></p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> <p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Ruel Joseph (<a href="mailto:rjoseph@swcorp.com">rjoseph@swcorp.com</a>) <<a href="mailto:system@sent-via.netsuite.com">system@sent-via.netsuite.com</a>> <br> <b>Sent:</b> Friday, August 23, 2024 9:17 AM<br> <b>To:</b> Account Receivable <<a href="mailto:receivable@swcorp.com">receivable@swcorp.com</a>><br> <b>Cc:</b> Aliesky Cardenas <<a href="mailto:acardenas@swcorp.com">acardenas@swcorp.com</a>><br> <b>Subject:</b> Re: CyberSource ID<o:p></o:p></span></p> </div> </div> <p class="MsoNormal"><o:p> </o:p></p> <div style="border:dotted #003333 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt"> <p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:red">Security Notice: </span></b><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">This is an external email. Stop and think before you click links or open attachments.</span></b><o:p></o:p></p> </div> <p class="MsoNormal" align="right" style="text-align:right"><i><span style="font-size:8.0pt;font-family:"Times New Roman",serif;color:black">- Ten4 TG<o:p></o:p></span></i></p> <div class="MsoNormal" align="center" style="text-align:center"> <hr size="2" width="100%" align="center"> </div> <div> <div> <p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Hello,<o:p></o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Good morning.<o:p></o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">The payments were processed in our Steam Sauna Depot portal.<br> <br> <img border="0" width="604" height="301" style="width:6.2916in;height:3.1333in" id="Picture_x0020_2" src="cid:image002.png@01DAF549.BEA93970"><br> <img border="0" width="643" height="297" style="width:6.7in;height:3.0916in" id="Picture_x0020_3" src="cid:image003.png@01DAF549.BEA93970"><o:p></o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p> </div> <div id="Signature"> <div> <p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Thank you, <br> <b>Ruel Joseph</b><o:p></o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Tech Support<o:p></o:p></span></p> </div> <div> <p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">SWCORP – Luxury Home Brands<br> Phone Number:  <b>(866) 588-8008 Ext. 4419</b><o:p></o:p></span></p> </div> </div> <div class="MsoNormal" align="center" style="text-align:center"> <hr size="2" width="98%" align="center"> </div> <div id="divRplyFwdMsg"> <p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Account Receivable (<a href="mailto:receivable@swcorp.com">receivable@swcorp.com</a>) <<a href="mailto:system@sent-via.netsuite.com">system@sent-via.netsuite.com</a>><br> <b>Sent:</b> Friday, August 23, 2024 8:41 PM<br> <b>To:</b> Ruel Joseph <<a href="mailto:rjoseph@swcorp.com">rjoseph@swcorp.com</a>><br> <b>Cc:</b> Aliesky Cardenas <<a href="mailto:acardenas@swcorp.com">acardenas@swcorp.com</a>><br> <b>Subject:</b> RE: CyberSource ID</span> <o:p></o:p></p> <div> <p class="MsoNormal"> <o:p></o:p></p> </div> </div> <div> <div style="border:dotted #003333 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt"> <p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:red">Security Notice: </span></b><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">This is an external email. Stop and think before you click links or open attachments.</span></b><o:p></o:p></p> </div> <p class="MsoNormal" align="right" style="text-align:right"><i><span style="font-size:8.0pt;font-family:"Times New Roman",serif;color:black">- Ten4 TG<o:p></o:p></span></i></p> <div class="MsoNormal" align="center" style="text-align:center"> <hr size="2" width="100%" align="center"> </div> <div> <div> <p class="xmsonormal">Good morning!<o:p></o:p></p> <p class="xmsonormal"> <o:p></o:p></p> <p class="xmsonormal">We are no longer working with Cybersource. Please give me some time, as I’m having difficulty locating these transactions. Could you provide more details about where these payments are coming from?<o:p></o:p></p> <p class="xmsonormal"> <o:p></o:p></p> <div> <p class="xmsonormal"><span style="font-family:"Aptos Display",sans-serif">Thank you!</span><o:p></o:p></p> <p class="xmsonormal"><span style="font-family:"Aptos Display",sans-serif"> </span><o:p></o:p></p> <p class="xmsonormal"><span style="font-family:"Aptos Display",sans-serif"> </span><o:p></o:p></p> <p class="xmsonormal"><span style="font-family:"Aptos Display",sans-serif">Best regards,</span><o:p></o:p></p> <p class="xmsonormal"><span style="font-family:"Aptos Display",sans-serif"> </span><o:p></o:p></p> <p class="xmsonormal"><i><span style="font-family:"Aptos Display",sans-serif">Milena Mendoza</span></i><o:p></o:p></p> <p class="xmsonormal"><span style="font-family:"Aptos Display",sans-serif">Accounts Receivable</span><o:p></o:p></p> <p class="xmsonormal"><b>SWCORP</b> – <b><i><span style="color:#2F5496">Luxury Home Brands</span></i></b><o:p></o:p></p> <p class="xmsonormal">5701 NW 35 Ave, Miami, FL 33142<o:p></o:p></p> <p class="xmsonormal">Main Number: 305-330-1146<o:p></o:p></p> <p class="xmsonormal">Fax Number: 866-335-1285<o:p></o:p></p> <p class="xmsonormal"><a href="mailto:ar@swcorp.com"><span style="color:blue">ar@swcorp.com</span></a> – <a href="http://www.swcorp.com/"><span style="color:blue">www.swcorp.com</span></a> <o:p></o:p></p> <p class="xmsonormal"><span style="font-family:"Times New Roman",serif"><img border="0" width="352" height="114" style="width:3.6666in;height:1.1916in" id="x_Picture_x0020_1" src="cid:image001.png@01DAF549.BEA93970"></span><o:p></o:p></p> </div> <p class="xmsonormal"> <o:p></o:p></p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> <p class="xmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Ruel Joseph (<a href="mailto:rjoseph@swcorp.com">rjoseph@swcorp.com</a>) <<a href="mailto:system@sent-via.netsuite.com">system@sent-via.netsuite.com</a>> <br> <b>Sent:</b> Thursday, August 22, 2024 10:22 AM<br> <b>To:</b> Account Receivable <<a href="mailto:receivable@swcorp.com">receivable@swcorp.com</a>><br> <b>Cc:</b> Account Receivable <<a href="mailto:ar@swcorp.com">ar@swcorp.com</a>>; Aliesky Cardenas <<a href="mailto:acardenas@swcorp.com">acardenas@swcorp.com</a>><br> <b>Subject:</b> Fw: CyberSource ID</span><o:p></o:p></p> </div> </div> <p class="xmsonormal"> <o:p></o:p></p> <div style="border:dotted #003333 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt"> <p class="xmsonormal"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:red">Security Notice: </span></b><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">This is an external email. Stop and think before you click links or open attachments.</span></b><o:p></o:p></p> </div> <p class="xmsonormal" align="right" style="text-align:right"><i><span style="font-size:8.0pt;font-family:"Times New Roman",serif;color:black">- Ten4 TG</span></i><o:p></o:p></p> <div class="MsoNormal" align="center" style="text-align:center"> <hr size="2" width="100%" align="center"> </div> <div> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Hello,</span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Following up on this.</span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Please advise.</span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p> </div> <div id="x_Signature"> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Thank you, <br> <b>Ruel Joseph</b></span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Tech Support</span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">SWCORP – Luxury Home Brands<br> Phone Number:  <b>(866) 588-8008 Ext. 4419</b></span><o:p></o:p></p> </div> </div> <div class="MsoNormal" align="center" style="text-align:center"> <hr size="2" width="98%" align="center"> </div> <div id="x_divRplyFwdMsg"> <p class="xmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Ruel Joseph <<a href="mailto:rjoseph@swcorp.com">rjoseph@swcorp.com</a>><br> <b>Sent:</b> Wednesday, August 21, 2024 11:34 PM<br> <b>To:</b> Account Receivable <<a href="mailto:receivable@swcorp.com">receivable@swcorp.com</a>><br> <b>Cc:</b> Milena Mendoza <<a href="mailto:messages.3701406.12518763.bd60c3ec6e@3701406.email.netsuite.com">messages.3701406.12518763.bd60c3ec6e@3701406.email.netsuite.com</a>><br> <b>Subject:</b> CyberSource ID</span> <o:p></o:p></p> <div> <p class="xmsonormal"> <o:p></o:p></p> </div> </div> <div> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Hello,</span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Good morning.</span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Can I please have the CyberSource authorization ID for these orders?</span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><b><span style="font-family:"Calibri",sans-serif;color:black">SOS003606 | SSD4224</span></b><o:p></o:p></p> </div> <div> <p class="xmsonormal"><b><span style="font-family:"Calibri",sans-serif;color:black">SOS003615 | SSD4226</span></b><o:p></o:p></p> </div> <div> <p class="xmsonormal"><b><span style="font-family:"Calibri",sans-serif;color:black">SOS003488 | SSD4240</span></b><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p> </div> <div id="x_x_Signature"> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Thank you, <br> <b>Ruel Joseph</b></span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Tech Support</span><o:p></o:p></p> </div> <div> <p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">SWCORP – Luxury Home Brands<br> Phone Number:  <b>(866) 588-8008 Ext. 4419</b></span><o:p></o:p></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </body> </html>
Messagedatemessagedate_dt: Aug 23, 2024
Previewpreview: No
Recipientemailrecipientemail: receivable@swcorp.com; rjoseph@swcorp.com
Recipientsrecipients: [{"emailAddress":"receivable@swcorp.com","type":"TO"},{"emailAddress":"rjoseph@swcorp.com","type":"TO"},{"emailAddress":"dlondono@swcorp.com","type":"CC"},{"emailAddress":"mduarte@swcorp.com","type":"CC"}]
Subjectsubject: RE: CyberSource ID
Templatetypetemplatetype: EMAIL
Timetime: 10:46 am
Transactiontransaction: 26532620
Typetype: crmmessage

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RE: CyberSource ID

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