NetSuite Backup

RE: SW Corp: Sales Order #SOS2880398

‹ Back to list

Hide empty fields Show technical names

General

General · 29 fields · 19 with a value · 10 empty

Authoremailauthoremail: pgiron2008@att.net
Compressattachmentscompressattachments: No
Customerentity: 3903
Emailedemailed: Yes
Hasattachmenthasattachment: Yes
Htmlmessagehtmlmessage: Yes
Incomingincoming: Yes
Last modifiedlastmodifieddate: 8/18/2024 3:36 pm
Message to customermessage: <html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style></style></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1>I finally have a plumber to come and install the toilet bow that you send as a replacement for the defective toilet bowl we purchased, and the new toilet bowl you sent us is the incorrect bow. As you can see in the attached photos, the current bow is round in the back while the new toile bow you send me is square in the back. Now the current electronic board and bowl seat will not work on this new square toilet either.<o:p></o:p><o:p> </o:p>You either need to send the correct toilet bowl or replace the electronics and seat. I already spend $200 in shipping and handling to send the toile bowl which turns out that you sent me the incorrect bowl. I am expecting you the do the correct replacement at no additional cost to me (either replace the toilet bowl for the proper design bowl or replace the electronics and seat to match the new square toilet). Squared toiled bowl can be send back if you provide the proper paperwork for UPS to return as I still have the original box.<o:p></o:p><o:p> </o:p>After third time hiring a plumber to do the toilet installation, cost of shipping & handling of replacement parts and damage due to defective toilet bowl (see attached photo), this toilet will cost me closer to additional $2,000. I am expecting to get this issue fix ASAP at no additional cost to me.<o:p></o:p><o:p> </o:p><o:p> </o:p><o:p> </o:p><o:p> </o:p><o:p> </o:p>Peter & Lydia Giron<o:p></o:p>2061 Beaver Valley Road<o:p></o:p>Beavercreek, Ohio 45434<o:p></o:p>(937) 474-1194<o:p></o:p><o:p> </o:p><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'>From: Kemy Lopez (klopez@swcorp.com) <system@sent-via.netsuite.com> Sent: Monday, July 22, 2024 11:49 AM To: pgiron2008@att.net Subject: SW Corp: Sales Order #SOS2880398<o:p></o:p></div><o:p> </o:p>Please open the attached file to view your Sales Order. To view the attachment, you first need the free Adobe Acrobat Reader. If you don't have it yet, visit Adobe's Web site <a href="http://www.adobe.com/products/acrobat/readstep.html">http://www.adobe.com/products/acrobat/readstep.html</a> to download it.<o:p></o:p></div></body></html>
Messagedatemessagedate_dt: Aug 18, 2024
Previewpreview: No
Recipientrecipient: Kemy E Lopez
Recipientemailrecipientemail: klopez@swcorp.com
Recipientsrecipients: [{"emailAddress":"klopez@swcorp.com","entityName":"Kemy E Lopez","entityId":167359,"type":"TO"}]
Subjectsubject: RE: SW Corp: Sales Order #SOS2880398
Templatetypetemplatetype: EMAIL
Timetime: 3:36 pm
Transactiontransaction: 28179267
Typetype: crmmessage

No value 10

Activityactivity: —
Authorauthor: —
Baseidbaseid: —
Bccbcc: —
Composecompose: —
Contactcontact: —
Entitytypeentitytype: —
Recordrecord: —
Recordtyperecordtype: —
Templatetemplate: —

Fields without a value are shown as “—”. Payment and password fields are never shown.

RE: SW Corp: Sales Order #SOS2880398

General

System & IDs