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RE: SW Corp: Sales Order #SOS2870453 - SECOND REQUEST

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Authorauthor: Jefferson Estrada
Authoremailauthoremail: jestrada@swcorp.com
Compressattachmentscompressattachments: No
Customerentity: 876307
Emailedemailed: Yes
Hasattachmenthasattachment: No
Htmlmessagehtmlmessage: Yes
Incomingincoming: Yes
Last modifiedlastmodifieddate: 8/13/2024 1:49 pm
Message to customermessage: <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=Windows-1252"> <style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style> </head> <body dir="ltr"> <div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"> Hello Team,</div> <div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"> <br> </div> <div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"> Can I get the BOl and shipping documents of this order? </div> <div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"> <br> </div> <div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"> Thank you!</div> <div id="appendonsend"></div> <hr style="display:inline-block;width:98%" tabindex="-1"> <div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>De:</b> Logistics <logistics@swcorp.com><br> <b>Enviado:</b> viernes, 19 de julio de 2024 13:46<br> <b>Para:</b> John Quintero <jquintero@swcorp.com>; Jefferson Estrada <jestrada@swcorp.com>; Jefferson Estrada <messages.3701406.12603135.d8172dffe4@3701406.email.netsuite.com><br> <b>Cc:</b> Jonathan Hernandez <jonathanhernandez@swcorp.com><br> <b>Asunto:</b> Re: SW Corp: Sales Order #SOS2870453 - SECOND REQUEST</font> <div> </div> </div> <style type="text/css" style="display:none">  </style> <div dir="ltr"> <div class="x_elementToProof" style="font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)"> John, we send all our toilets on a pallet. The fact that the image is missing the pallet tells me the customer broke down the pallet and possible removed the 2<sup>nd</sup> toilet. The shipment states 1 piece because both toilets were placed on 1 pallet. The toilet on its own weighs between 80-85lbs.</div> <div class="x_elementToProof" style="font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)"> <br> </div> <div id="x_Signature"> <div style="font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)"> <br> </div> <div style="background-color:rgb(255,255,255)"> <p style="margin:0in 0px; font-size:11pt"><span style="font-family:Calibri,sans-serif">Nicollette Chavez</span></p> <p style="margin:0in 0px; font-size:11pt"><span style="font-family:Calibri,sans-serif; color:rgb(34,42,53)">SWCORP – Luxury Home Brands</span></p> <p style="margin:0in 0px; font-size:11pt; color:rgb(0,0,0)"><span style="font-family:Calibri,sans-serif; font-size:10pt">Operations: </span><span style="font-family:Calibri,sans-serif; font-size:10pt; color:blue">5703 NW 35th Ave, Miami, FL 33142</span></p> <p style="margin:0in 0px; font-size:11pt; color:rgb(0,0,0)"><span style="font-family:Calibri,sans-serif; font-size:10pt">Main Number: 305-330-1146</span><span style="font-family:Calibri,sans-serif"> | </span><span style="font-family:Calibri,sans-serif; font-size:10pt; color:blue"><a href="http://www.swcorp.com/" class="x_ContentPasted0" style="color:blue; margin-top:0px; margin-bottom:0px">www.SWCORP.com</a></span></p> <br> </div> </div> <div id="x_appendonsend"></div> <hr tabindex="-1" style="display:inline-block; width:98%"> <div id="x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Jefferson Estrada (jestrada@swcorp.com) <system@sent-via.netsuite.com><br> <b>Sent:</b> Friday, July 19, 2024 2:43 PM<br> <b>To:</b> Logistics <logistics@swcorp.com>; John Quintero <jquintero@swcorp.com>; Jefferson Estrada <jestrada@swcorp.com><br> <b>Cc:</b> Jonathan Hernandez <jonathanhernandez@swcorp.com><br> <b>Subject:</b> RE: SW Corp: Sales Order #SOS2870453 - SECOND REQUEST</font> <div> </div> </div> <base href="https://3701406.app.netsuite.com/"> <div style="font-family:Verdana,Arial,Helvetica,sans-serif; font-size:10pt"> <div style="border:0px dotted #003333; padding:.2em"><span style="font-size:10pt; font-family:calibri; color:red; font-weight:bold; padding:.2em">Security Notice: </span><span style="font-size:10pt; font-family:calibri; color:black; font-weight:bold; padding:.2em">This is an external email. Stop and think before you click links or open attachments.</span></div> <div style="font-size:8pt; font-family:serif; color:black; text-align:right; font-style:italic"> - Ten4 TG</div> <hr> <div> <p>Hello Nicollette,</p> <p>The customer did send 2 images, I attached them to this email.</p> <p>Kind regards,</p> <hr> <p><strong>From: </strong>logistics@swcorp.com<br> <strong>Sent: </strong>7/19/2024 2:27 pm GMT-04:00<br> <strong>To: </strong>jquintero@swcorp.com; Jefferson Estrada (jestrada@swcorp.com)<br> <strong>Cc: </strong>jonathanhernandez@swcorp.com<br> <strong>Subject: </strong>Re: SW Corp: Sales Order #SOS2870453 - SECOND REQUEST<br> <br> </p> <div class="x_x_elementToProof">Per shipping documents two toilets were shipped on my pallet.</div> <div class="x_x_elementToProof"> </div> <div class="x_x_elementToProof">Did the customer provide images of what was physically received? </div> <div class="x_x_elementToProof"> </div> <div id="x_x_Signature"> <div> </div> <div> <p style="margin-top:0; margin-bottom:0; margin:0in 0px; font-size:11pt"><span style="font-family:'calibri' ,sans-serif">Nicollette Chavez</span></p> <p style="margin-top:0; margin-bottom:0; margin:0in 0px; font-size:11pt">SWCORP – Luxury Home Brands</p> <p><span style="font-family:'calibri' ,sans-serif; font-size:10pt">Operations: </span> <span style="font-family:'calibri' ,sans-serif; font-size:10pt; color:blue">5703 NW 35th Ave, Miami, FL 33142</span></p> <p><span style="font-family:'calibri' ,sans-serif; font-size:10pt">Main Number: 305-330-1146</span><span style="font-family:'calibri' ,sans-serif"> | </span><span style="font-family:'calibri' ,sans-serif; font-size:10pt; color:blue"><a class="x_x_ContentPasted0" href="http://www.swcorp.com/" style="color:blue; margin-top:0px; margin-bottom:0px">www.SWCORP.com</a></span></p> </div> </div> <div id="x_x_appendonsend"></div> <hr style="width:98%"> <div id="x_x_divRplyFwdMsg" dir="ltr"><span style="font-size:11pt; color:#000000; font-family:Calibri,sans-serif"><strong>From:</strong> Jefferson Estrada (jestrada@swcorp.com) <system@sent-via.netsuite.com><br> <strong>Sent:</strong> Tuesday, June 25, 2024 9:15 AM<br> <strong>To:</strong> John Quintero <jquintero@swcorp.com>; Logistics <logistics@swcorp.com><br> <strong>Cc:</strong> Jonathan Hernandez <jonathanhernandez@swcorp.com><br> <strong>Subject:</strong> RE: SW Corp: Sales Order #SOS2870453 - SECOND REQUEST</span> <div> </div> </div> <div style="font-family:'verdana' ,'arial' ,'helvetica' ,sans-serif; font-size:10pt"> <div style="border:0px dotted #003333; padding:0.2em"><span style="font-size:10pt; font-family:'calibri'; color:red; font-weight:bold; padding:0.2em">Security Notice: </span><span style="font-size:10pt; font-family:'calibri'; color:black; font-weight:bold; padding:0.2em">This is an external email. Stop and think before you click links or open attachments.</span></div> <div style="font-size:8pt; font-family:serif; color:black; text-align:right; font-style:italic"> - Ten4 TG</div> <hr> <div> <p style="margin-top:0; margin-bottom:0">Hello team,</p> <p style="margin-top:0; margin-bottom:0">The customer is following up on this. Did we ship both units? </p> <p style="margin-top:0; margin-bottom:0">Please advise.</p> <hr> <p style="margin-top:0; margin-bottom:0"><strong>From: </strong>John Quintero <jquintero@swcorp.com><br> <strong>Sent: </strong>6/21/2024 10:40 am GMT-04:00<br> <strong>To: </strong>15927 Shop Anzzi (logistics@swcorp.com)<br> <strong>Subject: </strong>SW Corp: Sales Order #SOS2870453<br> <br> </p> <p style="margin-top:0; margin-bottom:0">Team, <br> <br> We did ship both units? The customer stated that he only received one. <br> <br> Regards,<br> Jhon Quintero</p> </div> </div> </div> </div> </div> </body> </html>
Messagedatemessagedate_dt: Aug 13, 2024
Previewpreview: No
Recipientrecipient: Jefferson Estrada
Recipientemailrecipientemail: logistics@swcorp.com; jquintero@swcorp.com; jestrada@swcorp.com
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Subjectsubject: RE: SW Corp: Sales Order #SOS2870453 - SECOND REQUEST
Templatetypetemplatetype: EMAIL
Timetime: 1:49 pm
Transactiontransaction: 27239510
Typetype: crmmessage

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RE: SW Corp: Sales Order #SOS2870453 - SECOND REQUEST

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