| 277 |
Mihir Bhatnagar |
7 |
|
|
|
E-mail |
1 |
Wrong Product/Part Received |
2 |
|
|
12/14/2018 4:00 pm |
Spa World - Warranty Claim Case Form |
148 |
1 Test Customer |
20 |
12/14/2018 4:06 pm |
12/14/2018 4:00 pm |
|
|
bwinterhalder@netsuite.com |
|
|
|
|
12/14/2018 4:06 pm |
F |
|
12/14/2018 |
12/14/2018 12:00:00 AM |
3:59 pm |
|
277 |
F |
|
|
|
|
.100x66x92 |
845 |
|
|
|
F |
CASE30 |
|
|
(310) 430-9112 |
Medium |
2 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
|
9/16/2018 |
9/16/2018 12:00:00 AM |
12/14/2018 |
12/14/2018 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Wrong Part |
Spa World Corporation |
1 |
|
0.004165101458333333333333333333333333333333 |
|
0.004165101458333333333333333333333333333333 |
0 |
0.004165101458333333333333333333333333333333 |
F |
T |
T |
|
|
|
|
supportcase |
20 |
1 Test Customer |
|
|
e=T&id=277 |
30 |
|
|
|
CASE30 |
|
CLOSED |
case |
case |
T |
case |
3 |
2/5/2020 1:34 pm |
| 289 |
ARCS |
2055 |
|
|
|
Inbound |
6 |
Product Inquiry/Question |
1 |
|
|
1/14/2019 8:57 am |
Spa World - Case Form |
130 |
5001 Home Depot.com |
49 |
1/14/2019 9:17 am |
1/14/2019 8:57 am |
|
|
info@homedepot.com |
|
|
|
|
1/14/2019 9:15 am |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
8:55 am |
|
289 |
F |
FR-AZ801 - OLD |
|
|
3655 |
|
|
1/14/2019 9:17 am |
1/14/2019 9:17 am |
Cs calledfor info on how to find the water temperature mixing valave, transferred to tech to assist. LT 1.14.19 |
F |
CASE31 |
|
|
(850) 557-5018 |
Medium |
2 |
Faucets |
3 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Product Inquiry |
Spa World Corporation |
1 |
|
0.0141016915509259259259259259259259259259 |
|
0.0141016915509259259259259259259259259259 |
0 |
0.0141016915509259259259259259259259259259 |
F |
F |
F |
|
|
|
|
supportcase |
49 |
5001 Home Depot.com |
|
|
e=T&id=289 |
31 |
F |
|
|
CASE31 |
|
CLOSED |
case |
case |
F |
case |
3 |
1/14/2019 9:17 am |
| 290 |
ARCS |
2055 |
|
|
|
Inbound |
6 |
Product Inquiry/Question |
1 |
|
|
1/14/2019 9:13 am |
Spa World - Case Form |
130 |
545 William Garretson |
2084 |
1/14/2019 9:13 am |
1/14/2019 9:13 am |
|
|
bbgarretson@yahoo.com |
|
|
|
|
|
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
9:01 am |
|
290 |
F |
H3060WILWDCH |
|
|
7227 |
|
|
1/14/2019 9:13 am |
1/14/2019 9:13 am |
Cs was advsd by HD to call in to have auto drain installed. advsd cs the SKU that she order has it listed and a email will be frwd to confirm with the WH and to marketing to update dealer site for this SKU.
ctc# 9312445132 bbgarretson@yahoo.com LT 1.14.19 |
F |
CASE32 |
|
|
(931) 363-8797 |
Medium |
2 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Product Inquiry |
Spa World Sales Corporation |
7 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
2084 |
545 William Garretson |
|
|
e=T&id=290 |
32 |
F |
|
|
CASE32 |
|
CLOSED |
case |
case |
F |
case |
1 |
1/14/2019 9:13 am |
| 294 |
LATOYA TUCKER |
688 |
|
|
|
Inbound |
6 |
Missing Part |
3 |
|
|
1/14/2019 9:53 am |
Spa World - Case Form |
130 |
553 PAM COCHRAN |
2094 |
3/21/2019 10:40 am |
1/14/2019 9:53 am |
|
|
clkjamom5@bellsouth.net |
|
|
|
|
1/14/2019 11:25 am |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
9:34 am |
|
294 |
F |
|
|
|
|
|
|
1/14/2019 11:34 am |
1/14/2019 11:34 am |
recvd pic indicating parts cs is claiming she is missing, the drain cover and stopper frwd email to review and approve to ship missing parts ref# 171395. LT 1.14.19 |
F |
CASE33 |
|
|
(706) 629-9738 |
Medium |
2 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Missing Parts |
Spa World Corporation |
1 |
|
65.99070850236111111111111111111111111111 |
|
65.99070850236111111111111111111111111111 |
0 |
65.99070850236111111111111111111111111111 |
F |
F |
F |
|
|
|
|
supportcase |
2094 |
553 PAM COCHRAN |
|
|
e=T&id=294 |
33 |
F |
|
|
CASE33 |
|
CLOSED |
case |
case |
F |
case |
5 |
3/21/2019 10:40 am |
| 297 |
ART |
2056 |
|
|
|
Inbound |
6 |
Wrong Product/Part Received |
2 |
|
|
1/14/2019 10:24 am |
Spa World - Case Form |
130 |
555 Clinton Gale |
2096 |
6/7/2019 9:55 am |
1/14/2019 10:24 am |
|
|
cgale@meridiansenior.com |
|
|
|
|
1/14/2019 10:26 am |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
9:19 am |
|
297 |
F |
Test-1 |
|
|
1630 |
|
|
1/14/2019 10:24 am |
1/14/2019 10:24 am |
Phone# 2178082309
Did not receive door When ordered, he only received a door seal. Calling to check the status. Informed him a replacement order has been placed and the door has shipped. Tracking number# 456414315859. Emailed him the tracking number. cgale@meridiansenior.com. Customer had no further questions. CC 1/14/19 |
F |
CASE34 |
|
|
(217) 808-2309 |
Medium |
2 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Replacement Door |
Spa World Corporation |
1 |
|
143.938379815462962962962962962962962963 |
|
143.938379815462962962962962962962962963 |
0 |
143.938379815462962962962962962962962963 |
F |
F |
F |
|
|
|
|
supportcase |
2096 |
555 Clinton Gale |
|
|
e=T&id=297 |
34 |
F |
|
|
CASE34 |
|
CLOSED |
case |
case |
F |
case |
3 |
6/7/2019 9:55 am |
| 299 |
ARCS |
2055 |
|
|
|
Inbound |
6 |
Order Status |
5 |
|
|
1/14/2019 10:35 am |
Spa World - Case Form |
130 |
559 Rachel Kleinhoffer |
2100 |
1/14/2019 10:35 am |
1/14/2019 10:35 am |
|
|
ltucker@swcorp.com |
|
|
|
|
|
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
10:12 am |
|
299 |
F |
|
|
|
|
|
|
1/14/2019 10:35 am |
1/14/2019 10:35 am |
shipping status ref 166706 |
F |
CASE35 |
|
|
408679329 |
Medium |
2 |
Parts |
16 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
shipping status |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
2100 |
559 Rachel Kleinhoffer |
|
|
e=T&id=299 |
35 |
F |
|
|
CASE35 |
|
CLOSED |
case |
case |
F |
case |
1 |
1/14/2019 10:35 am |
| 301 |
ARCS |
2055 |
|
|
|
Inbound |
6 |
Order Status |
5 |
|
|
1/14/2019 10:52 am |
Spa World - Case Form |
130 |
561 TODD WERRICK |
2102 |
6/7/2019 9:55 am |
1/14/2019 10:52 am |
|
|
ltucker@swcorp.com |
|
|
|
|
1/14/2019 11:00 am |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
10:48 am |
|
301 |
F |
Test-1 |
|
|
1630 |
|
|
1/14/2019 10:52 am |
1/14/2019 10:52 am |
Recvd vm 12/31, order staus, frwd reqt to ship . LT 1.14.19 |
F |
CASE36 |
|
|
(810) 441-0216 |
Medium |
2 |
Parts |
16 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
ORDER SATUS |
Spa World Corporation |
1 |
|
143.918696628553240740740740740740740741 |
|
143.918696628553240740740740740740740741 |
0 |
143.918696628553240740740740740740740741 |
F |
F |
F |
|
|
|
|
supportcase |
2102 |
561 TODD WERRICK |
|
|
e=T&id=301 |
36 |
F |
|
|
CASE36 |
|
CLOSED |
case |
case |
F |
case |
3 |
6/7/2019 9:55 am |
| 302 |
Iris Velasquez |
17 |
Broken Item |
1 |
|
E-mail |
1 |
Damaged/Defective |
6 |
|
|
1/14/2019 10:57 am |
Spa World - Case Form |
130 |
562 Alexander Revich |
2103 |
1/14/2019 2:46 pm |
1/14/2019 10:57 am |
|
|
ivelazquez@swcorp.com |
|
|
|
|
1/14/2019 10:59 am |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
10:53 am |
|
302 |
F |
|
|
|
|
|
|
1/14/2019 2:46 pm |
1/14/2019 2:46 pm |
replacement order 171382 - shipped |
F |
CASE37 |
|
|
|
Medium |
2 |
Faucets |
3 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Damaged Bathroom Faucet |
Spa World Corporation |
1 |
|
0.159202673912037037037037037037037037037 |
|
0.159202673912037037037037037037037037037 |
0 |
0.159202673912037037037037037037037037037 |
F |
F |
F |
|
|
|
|
supportcase |
2103 |
562 Alexander Revich |
|
|
e=T&id=302 |
37 |
F |
|
|
CASE37 |
|
CLOSED |
case |
case |
F |
case |
5 |
1/14/2019 2:46 pm |
| 304 |
Brooke Winterhalder |
8 |
|
|
|
Inbound |
6 |
Trouble Shoot |
7 |
|
|
1/14/2019 11:05 am |
Spa World - Case Form |
130 |
564 Ms. TERI |
2105 |
1/14/2019 11:05 am |
1/14/2019 11:05 am |
|
|
ltucker@swcorp.com |
|
|
|
|
|
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
11:01 am |
|
304 |
F |
|
|
|
|
|
|
1/14/2019 11:05 am |
1/14/2019 11:05 am |
cs left vm on 12/31, steam spa gen. making noices, left vm for cs to call back if she needs more assistance. LT 1.14.19 |
F |
CASE38 |
|
|
(713) 253-7744 |
Medium |
2 |
|
|
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
TROUBLESHOOT |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
2105 |
564 Ms. TERI |
|
|
e=T&id=304 |
38 |
F |
|
|
CASE38 |
|
CLOSED |
case |
case |
F |
case |
1 |
1/14/2019 11:05 am |
| 305 |
LATOYA TUCKER |
688 |
|
|
|
Inbound |
6 |
Missing Part |
3 |
|
|
1/14/2019 11:52 am |
Spa World - Case Form |
130 |
2187 Faucet Line |
1604 |
1/31/2019 10:06 am |
1/14/2019 11:52 am |
|
|
faucetlineservice@gmail.com |
|
|
|
|
1/14/2019 12:11 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
11:47 am |
|
305 |
F |
|
|
|
|
|
|
1/15/2019 10:40 am |
1/15/2019 10:40 am |
Diane called in stated cs found the fuacet. NO REPLCMNT NEEDED. LT 1.15.19 |
F |
CASE39 |
|
|
(516) 433-2462 |
Medium |
2 |
|
|
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Missing Parts |
Spa World Corporation |
1 |
|
16.92635098032407407407407407407407407407 |
|
16.92635098032407407407407407407407407407 |
0 |
16.92635098032407407407407407407407407407 |
F |
F |
F |
|
|
|
|
supportcase |
1604 |
2187 Faucet Line |
|
|
e=T&id=305 |
39 |
F |
|
|
CASE39 |
|
CLOSED |
case |
case |
F |
case |
5 |
1/31/2019 10:06 am |
| 308 |
ARCS |
2055 |
|
|
|
Inbound |
6 |
Order Status |
5 |
|
|
1/14/2019 12:03 pm |
Spa World - Case Form |
130 |
569 lowes |
2110 |
1/14/2019 12:03 pm |
1/14/2019 12:03 pm |
|
|
ltucker@swcorp.com |
|
|
|
|
1/14/2019 12:09 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
11:58 am |
|
308 |
F |
|
|
|
|
|
|
1/14/2019 12:03 pm |
1/14/2019 12:03 pm |
Recvd vm on 12/31 for order stat, dealer called and was provided info, LT 1.14.19 |
F |
CASE40 |
|
|
(616) 293-9129 |
Medium |
2 |
|
|
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
ORDER STATUS |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
2110 |
569 lowes |
|
|
e=T&id=308 |
40 |
F |
|
|
CASE40 |
|
CLOSED |
case |
case |
F |
case |
2 |
1/14/2019 12:09 pm |
| 309 |
CANDY J CASTANEDA |
1227 |
|
|
|
Inbound |
6 |
Trouble Shoot |
7 |
|
|
1/14/2019 12:07 pm |
Spa World - Case Form |
130 |
565 Alex Bollinger |
2106 |
1/21/2019 5:23 pm |
1/14/2019 12:07 pm |
|
|
alex@atlantispools.ca |
|
|
|
|
1/14/2019 12:10 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
10:57 am |
|
309 |
F |
|
|
|
|
|
|
1/21/2019 5:23 pm |
1/21/2019 5:23 pm |
The control panel does not turn on. Electrician tested unit and it is receiving power. Customer purchased a 2nd 20ft cable by ,mistake thinking he had a 10ft one. Pins on both 20ft cables are not damaged. Tried both cables. Attached control to 1ft and still did not turn on. He said at the end of January they will be leaving town and when they come back it will be spring and they wont use the generator as much. For the inconvenience, informed him a warranty order can be requested for both the motherboard and the control panel. Once tested they can return the product that is not needed. requested photos and a video showing it does not turn on. He said he will send them via email once taken. CC 1/10/19 |
F |
CASE41 |
|
|
1 (519) 521-6493 |
Medium |
2 |
Warranty |
14 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Ref#155080 Control Error |
Spa World Corporation |
1 |
|
7.21931986289351851851851851851851851852 |
|
7.21931986289351851851851851851851851852 |
0 |
7.21931986289351851851851851851851851852 |
F |
F |
F |
|
|
|
|
supportcase |
2106 |
565 Alex Bollinger |
|
|
e=T&id=309 |
41 |
F |
|
|
CASE41 |
|
CLOSED |
case |
case |
F |
case |
4 |
1/21/2019 5:23 pm |
| 310 |
HORTENCIA SESKER |
2059 |
|
|
|
Inbound |
6 |
Missing Part |
3 |
|
|
1/14/2019 12:11 pm |
Spa World - Case Form |
130 |
2268 Home Depot.com : Vanessa Clark |
2111 |
6/7/2019 9:55 am |
1/14/2019 12:11 pm |
|
|
info@homedepot.com |
|
|
|
|
1/15/2019 11:33 am |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
12:04 pm |
|
310 |
F |
Test-1 |
|
|
1630 |
|
|
1/15/2019 11:33 am |
1/15/2019 11:33 am |
correction ref# is 169972
parts from 28 to 31 |
F |
CASE42 |
|
|
(850) 557-5018 |
Medium |
2 |
Faucets |
3 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
missing parts |
Spa World Corporation |
1 |
|
143.864279127025462962962962962962962963 |
|
143.864279127025462962962962962962962963 |
0 |
143.864279127025462962962962962962962963 |
F |
F |
F |
|
|
|
|
supportcase |
2111 |
2268 Vanessa Clark |
|
|
e=T&id=310 |
42 |
F |
|
|
CASE42 |
|
CLOSED |
case |
case |
F |
case |
3 |
6/7/2019 9:55 am |
| 312 |
ARCS |
2055 |
|
|
|
Inbound |
6 |
Sales Opportunity |
4 |
|
|
1/14/2019 12:13 pm |
Spa World - Case Form |
130 |
567 Curt Stensgard |
2108 |
2/2/2019 8:53 am |
1/14/2019 12:13 pm |
|
|
CSTENSGARD@YAHOO.COM |
|
|
|
|
2/2/2019 8:53 am |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
12:04 pm |
|
312 |
F |
INT900OB-A |
|
|
2747 |
|
|
1/14/2019 12:13 pm |
1/14/2019 12:13 pm |
purchased 9Kw indulgence with chroma light and drain pan and filter. total price 2308.91 |
F |
CASE43 |
|
|
(701) 371-4711 |
Medium |
2 |
Parts |
16 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
Closed Sales |
5 |
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Sale |
Homemart Products Inc |
2 |
|
18.86137468796296296296296296296296296296 |
|
18.86137468796296296296296296296296296296 |
0 |
18.86137468796296296296296296296296296296 |
F |
F |
F |
|
|
|
|
supportcase |
2108 |
567 Curt Stensgard |
|
|
e=T&id=312 |
43 |
F |
|
|
CASE43 |
|
CLOSED |
case |
case |
F |
case |
2 |
2/2/2019 8:53 am |
| 313 |
ARCS |
2055 |
|
|
|
Inbound |
6 |
Order Status |
5 |
|
|
1/14/2019 12:16 pm |
Spa World - Case Form |
130 |
5000 Lowes Companies Inc. |
50 |
1/14/2019 12:16 pm |
1/14/2019 12:16 pm |
|
|
info@lowes.com |
|
|
|
|
|
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
12:14 pm |
|
313 |
F |
|
|
|
|
|
|
1/14/2019 12:16 pm |
1/14/2019 12:16 pm |
Lowes called asking for an order status advised hipped ad di tracking ETA 01 15 19 per forward AIR CARRIER |
F |
CASE44 |
|
|
(800) 445-6937 |
Medium |
2 |
Free Standing |
2 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Order Status |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
50 |
5000 Lowes Companies Inc. |
|
|
e=T&id=313 |
44 |
F |
|
|
CASE44 |
|
CLOSED |
case |
case |
F |
case |
1 |
1/14/2019 12:16 pm |
| 315 |
HORTENCIA SESKER |
2059 |
|
|
|
Inbound |
6 |
Order Status |
5 |
|
|
1/14/2019 12:20 pm |
Spa World - Case Form |
130 |
5000 Lowes Companies Inc. |
50 |
1/14/2019 12:20 pm |
1/14/2019 12:20 pm |
|
|
info@lowes.com |
|
|
|
|
1/21/2019 8:56 am |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
12:17 pm |
|
315 |
F |
|
|
|
|
|
|
1/14/2019 12:20 pm |
1/14/2019 12:20 pm |
Diana called to request order status advised tracking and # shipping date 01 11 19 |
F |
CASE45 |
|
|
(800) 445-6937 |
Medium |
2 |
Free Standing |
2 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Order Status |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
50 |
5000 Lowes Companies Inc. |
|
|
e=T&id=315 |
45 |
F |
|
|
CASE45 |
|
CLOSED |
case |
case |
F |
case |
2 |
1/21/2019 8:56 am |
| 317 |
CARMEN V ORTIZ DE BODDEN |
684 |
|
|
|
Inbound |
6 |
Product Inquiry/Question |
1 |
|
|
1/14/2019 12:29 pm |
Spa World - Case Form |
130 |
130 Costco Wholesale Corporation |
1546 |
1/14/2019 12:29 pm |
1/14/2019 12:29 pm |
|
|
lorsinger@pinnaclenw.com |
|
|
|
|
1/14/2019 3:47 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
12:19 pm |
|
317 |
F |
1075575 |
|
|
4347 |
|
|
1/14/2019 12:29 pm |
1/14/2019 12:29 pm |
Cx called in to ask electrical requirements. Provided customer with info cx understood. CB 01/14/19 |
F |
CASE46 |
|
|
(800) 955-2292 |
Medium |
2 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
153939 - Malick |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
1546 |
130 Costco Wholesale Corporation |
|
|
e=T&id=317 |
46 |
F |
|
|
CASE46 |
|
CLOSED |
case |
case |
F |
case |
2 |
1/14/2019 3:47 pm |
| 319 |
ARCS |
2055 |
|
|
|
Inbound |
6 |
Order Status |
5 |
|
|
1/14/2019 12:42 pm |
Spa World - Case Form |
130 |
130 Costco Wholesale Corporation |
1546 |
1/14/2019 12:42 pm |
1/14/2019 12:42 pm |
|
|
lorsinger@pinnaclenw.com |
|
|
|
|
|
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
12:34 pm |
|
319 |
F |
|
|
|
|
|
|
1/14/2019 12:42 pm |
1/14/2019 12:42 pm |
REF: 168248
Costco CALLED ADVSIED THE CARRIER SEKO NEEDS TO BE CONTCATED BY US TO CONFIRM THE CITY AND ZIP FOR THIS ORDER
SENT EMAIL TO NC FOR FURTHER ASSISTANCE |
F |
CASE47 |
|
|
(800) 955-2292 |
Medium |
2 |
Free Standing |
2 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Order Status |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
1546 |
130 Costco Wholesale Corporation |
|
|
e=T&id=319 |
47 |
F |
|
|
CASE47 |
|
CLOSED |
case |
case |
F |
case |
1 |
1/14/2019 12:42 pm |
| 321 |
ARCS |
2055 |
|
|
|
Inbound |
6 |
Trouble Shoot |
7 |
|
|
1/14/2019 12:50 pm |
Spa World - Case Form |
130 |
575 Mr. ` Alex |
2117 |
1/14/2019 12:50 pm |
1/14/2019 12:50 pm |
|
|
ltucker@swcorp.com |
|
|
|
|
1/14/2019 12:50 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
12:47 pm |
|
321 |
F |
|
|
|
|
|
|
1/14/2019 12:50 pm |
1/14/2019 12:50 pm |
cs left vm , having issues with touch pad not working, tried calling cs to follow up no assistance. LT 1.14.19 |
F |
CASE48 |
|
|
(971) 718-1008 |
Medium |
2 |
Drop-In Tub |
17 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
TROUBLESHOOT |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
2117 |
575 Mr. ` Alex |
|
|
e=T&id=321 |
48 |
F |
|
|
CASE48 |
|
CLOSED |
case |
case |
F |
case |
2 |
1/14/2019 12:50 pm |
| 322 |
Rene A Alfonso |
778 |
|
|
|
Inbound |
6 |
Sales Opportunity |
4 |
|
|
1/14/2019 12:51 pm |
Spa World - Case Form |
130 |
574 Maria Fras |
2116 |
6/7/2019 9:35 am |
1/14/2019 12:51 pm |
|
|
mariabfras@gmail.com |
|
|
|
|
2/2/2019 2:28 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
12:48 pm |
|
322 |
F |
27OldDrainOverflow |
|
|
951 |
|
|
1/14/2019 12:51 pm |
1/14/2019 12:51 pm |
Bought a White Overflow Kit for Bronzino + Aroma Beads (Lavender) x2 |
F |
CASE49 |
|
|
(303) 693-3894 |
Medium |
2 |
Parts |
16 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
White Overflow Purchase + Aroma Beads |
Homemart Products Inc |
2 |
|
143.822212911643518518518518518518518519 |
|
143.822212911643518518518518518518518519 |
0 |
143.822212911643518518518518518518518519 |
F |
F |
F |
|
|
|
|
supportcase |
2116 |
574 Maria Fras |
|
|
e=T&id=322 |
49 |
F |
|
|
CASE49 |
|
CLOSED |
case |
case |
F |
case |
3 |
6/7/2019 9:35 am |
| 323 |
HORTENCIA SESKER |
2059 |
|
|
|
Inbound |
6 |
Sales Opportunity |
4 |
|
|
1/14/2019 12:52 pm |
Spa World - Case Form |
130 |
2363 Oneil Supply |
53 |
1/14/2019 12:52 pm |
1/14/2019 12:52 pm |
|
|
STEVE@WHIRLPOOLTUBS.COM |
|
|
|
|
1/21/2019 8:57 am |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
12:50 pm |
|
323 |
F |
|
|
|
|
|
|
1/14/2019 12:52 pm |
1/14/2019 12:52 pm |
Steve from Oneil Supply called to verify if the tub REEF is in stock transfer to sales for further assistance |
F |
CASE50 |
|
|
(804) 909-3344 |
Medium |
2 |
Free Standing |
2 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
Follow Up |
1 |
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
sales inquire |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
53 |
2363 Oneil Supply |
|
|
e=T&id=323 |
50 |
F |
|
|
CASE50 |
|
CLOSED |
case |
case |
F |
case |
2 |
1/21/2019 8:57 am |
| 326 |
OSCAR VILLEGAS |
2058 |
|
|
|
Inbound |
6 |
Product Inquiry/Question |
1 |
|
|
1/14/2019 1:02 pm |
Spa World - Case Form |
130 |
5001 Home Depot.com |
49 |
1/14/2019 5:35 pm |
1/14/2019 1:02 pm |
|
|
info@homedepot.com |
|
|
|
|
1/14/2019 5:35 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
12:44 pm |
|
326 |
F |
.100*46*102 |
|
|
9446 |
|
|
|
|
|
F |
CASE51 |
|
|
(850) 557-5018 |
Medium |
2 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
needs overall basin number of tub..hd3266 |
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
Follow Up |
1 |
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Randy Williams |
Spa World Corporation |
1 |
|
0.1897109277430555555555555555555555555556 |
|
0.1897109277430555555555555555555555555556 |
0 |
0.1897109277430555555555555555555555555556 |
F |
F |
F |
|
|
|
|
supportcase |
49 |
5001 Home Depot.com |
|
|
e=T&id=326 |
51 |
|
|
|
CASE51 |
|
CLOSED |
case |
case |
F |
case |
2 |
1/14/2019 5:35 pm |
| 327 |
OSCAR VILLEGAS |
2058 |
|
|
|
Inbound |
6 |
Product Inquiry/Question |
1 |
|
|
1/14/2019 1:02 pm |
Spa World - Case Form |
130 |
5001 Home Depot.com |
49 |
1/14/2019 5:46 pm |
1/14/2019 1:02 pm |
|
|
info@homedepot.com |
|
|
|
|
1/14/2019 5:46 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
12:44 pm |
|
327 |
F |
.100*46*102 |
|
|
9446 |
|
|
|
|
|
F |
CASE52 |
|
|
(850) 557-5018 |
Medium |
2 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
needs overall basin number of tub..hd3266 |
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
Follow Up |
1 |
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Randy Williams |
Spa World Corporation |
1 |
|
0.1969809650578703703703703703703703703704 |
|
0.1969809650578703703703703703703703703704 |
0 |
0.1969809650578703703703703703703703703704 |
F |
F |
F |
|
|
|
|
supportcase |
49 |
5001 Home Depot.com |
|
|
e=T&id=327 |
52 |
|
|
|
CASE52 |
|
CLOSED |
case |
case |
F |
case |
2 |
1/14/2019 5:46 pm |
| 328 |
Jennifer Carvajal |
95203 |
|
|
|
Inbound |
6 |
Sales Opportunity |
4 |
|
|
1/14/2019 1:02 pm |
Spa World - Case Form |
130 |
130 Costco Wholesale Corporation |
1546 |
4/3/2019 11:34 am |
1/14/2019 1:02 pm |
4/3/2019 11:18 am |
|
lorsinger@pinnaclenw.com |
|
|
|
|
1/15/2019 5:33 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
12:57 pm |
3.08149080275462962962962962962962962963 |
328 |
F |
1075575 |
|
|
4347 |
|
|
5/2/2019 12:59 pm |
5/2/2019 12:59 pm |
cs installer called , wants to purchase a new air blower. I informaed him I can send it under warranty , all I need is a short video that shows the pump is in fact defective but the installer rather pay for the item .
|
F |
CASE53 |
|
|
(800) 955-2292 |
High |
1 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
146378 - Aranda |
Spa World Corporation |
1 |
|
78.89715223737268518518518518518518518519 |
|
36.85598696545138888888888888888888888889 |
0 |
78.89715223737268518518518518518518518519 |
F |
F |
F |
|
|
|
|
supportcase |
1546 |
130 Costco Wholesale Corporation |
|
|
e=T&id=328 |
53 |
F |
|
|
CASE53 |
|
CLOSED |
case |
case |
F |
case |
10 |
5/2/2019 1:00 pm |
| 330 |
HORTENCIA SESKER |
2059 |
|
|
|
Inbound |
6 |
Order Status |
5 |
|
|
1/14/2019 1:10 pm |
Spa World - Case Form |
130 |
5001 Home Depot.com |
49 |
1/14/2019 1:10 pm |
1/14/2019 1:10 pm |
|
|
info@homedepot.com |
|
|
|
|
1/21/2019 8:58 am |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
12:57 pm |
|
330 |
F |
|
|
|
|
|
|
1/14/2019 1:10 pm |
1/14/2019 1:10 pm |
ref: 170216
dealer was informed with tracking and ship date |
F |
CASE54 |
|
|
(850) 557-5018 |
Medium |
2 |
Parts |
16 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Order Status |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
49 |
5001 Home Depot.com |
|
|
e=T&id=330 |
54 |
F |
|
|
CASE54 |
|
CLOSED |
case |
case |
F |
case |
2 |
1/21/2019 8:58 am |
| 332 |
ARCS |
2055 |
|
|
|
Inbound |
6 |
Order Status |
5 |
|
|
1/14/2019 1:34 pm |
Spa World - Case Form |
130 |
5001 Home Depot.com |
49 |
1/22/2019 9:49 am |
1/14/2019 1:34 pm |
|
|
info@homedepot.com |
|
|
|
|
1/16/2019 2:22 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
1:12 pm |
|
332 |
F |
|
|
|
|
|
|
1/14/2019 1:34 pm |
1/14/2019 1:34 pm |
Called to request status on the order |
F |
CASE55 |
|
|
(850) 557-5018 |
Medium |
2 |
|
|
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Order Status |
Spa World Corporation |
1 |
|
7.84329449570601851851851851851851851852 |
|
7.84329449570601851851851851851851851852 |
0 |
7.84329449570601851851851851851851851852 |
F |
F |
F |
|
|
|
|
supportcase |
49 |
5001 Home Depot.com |
|
|
e=T&id=332 |
55 |
F |
|
|
CASE55 |
|
CLOSED |
case |
case |
F |
case |
3 |
1/22/2019 9:49 am |
| 334 |
ARCS |
2055 |
|
|
|
Inbound |
6 |
Returns |
10 |
|
|
1/14/2019 1:41 pm |
Spa World - Case Form |
130 |
577 DIANNA MELENDEZ |
2119 |
1/14/2019 1:41 pm |
1/14/2019 1:41 pm |
|
|
ltucker@swcorp.com |
|
|
|
|
|
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
12:53 pm |
|
334 |
F |
|
|
|
|
|
|
1/14/2019 1:41 pm |
1/14/2019 1:41 pm |
Cs called for RA, she ordered the incorrect parts. advsd her to ctc dealer. LT 1.14.19 |
F |
CASE56 |
|
|
(575) 541-5572 |
Medium |
2 |
|
|
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
RETURNS |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
2119 |
577 DIANNA MELENDEZ |
|
|
e=T&id=334 |
56 |
F |
|
|
CASE56 |
|
CLOSED |
case |
case |
F |
case |
1 |
1/14/2019 1:41 pm |
| 335 |
HORTENCIA SESKER |
2059 |
|
|
|
Inbound |
6 |
Missing Part |
3 |
|
|
1/14/2019 1:42 pm |
Spa World - Case Form |
130 |
2276 HOUZZ |
1689 |
6/7/2019 9:55 am |
1/14/2019 1:42 pm |
|
|
mp-payments@houzz.com |
|
|
|
|
1/21/2019 8:58 am |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
1:35 pm |
|
335 |
F |
Test-1 |
|
|
1630 |
|
|
1/14/2019 1:42 pm |
1/14/2019 1:42 pm |
ref 163791
received the replacement part but according to dealer's info the incorrect one was sent
will sent pics of the knob received |
F |
CASE57 |
|
|
(650) 326-3000 |
Medium |
2 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
missing parts |
Spa World Corporation |
1 |
|
143.800749626238425925925925925925925926 |
|
143.800749626238425925925925925925925926 |
0 |
143.800749626238425925925925925925925926 |
F |
F |
F |
|
|
|
|
supportcase |
1689 |
2276 HOUZZ |
|
|
e=T&id=335 |
57 |
F |
|
|
CASE57 |
|
CLOSED |
case |
case |
F |
case |
4 |
6/7/2019 9:55 am |
| 337 |
ARCS |
2055 |
|
|
|
Inbound |
6 |
Order Status |
5 |
|
|
1/14/2019 1:48 pm |
Spa World - Case Form |
130 |
2331 Menards |
2076 |
1/14/2019 1:48 pm |
1/14/2019 1:48 pm |
|
|
hsesker@swcorp.com |
|
|
|
|
|
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
1:46 pm |
|
337 |
F |
|
|
|
|
|
|
1/14/2019 1:48 pm |
1/14/2019 1:48 pm |
168161
Dealer called to confirm the address item was shipped to
W302S1634 Brandybrook Rd
Waukesha WI 53188
2623542485
confirmed shipped and advised tracking # |
F |
CASE58 |
|
|
|
Medium |
2 |
Free Standing |
2 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Order Status |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
2076 |
2331 Menards |
|
|
e=T&id=337 |
58 |
F |
|
|
CASE58 |
|
CLOSED |
case |
case |
F |
case |
1 |
1/14/2019 1:48 pm |
| 339 |
ARCS |
2055 |
|
|
|
Inbound |
6 |
Order Status |
5 |
|
|
1/14/2019 1:58 pm |
Spa World - Case Form |
130 |
5001 Home Depot.com |
49 |
1/14/2019 1:58 pm |
1/14/2019 1:58 pm |
|
|
hsesker@swcorp.com |
|
|
|
|
1/14/2019 2:05 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
1:56 pm |
|
339 |
F |
|
|
|
|
|
|
1/14/2019 1:58 pm |
1/14/2019 1:58 pm |
CSt called to indicate he doe snot want the tub to be arrived prior to FEB 15 hs 01 14 19 |
F |
CASE59 |
|
|
(850) 557-5018 |
Medium |
2 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Order Status |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
49 |
5001 Home Depot.com |
|
|
e=T&id=339 |
59 |
F |
|
|
CASE59 |
|
CLOSED |
case |
case |
F |
case |
2 |
1/14/2019 2:05 pm |
| 341 |
RUDY SABALZA |
685 |
|
|
|
Other |
3 |
Damaged/Defective |
6 |
|
|
1/14/2019 2:04 pm |
Spa World - Case Form |
130 |
1854 Spa World Parts SWP SWP |
3903 |
1/13/2022 10:07 am |
1/14/2019 2:04 pm |
|
|
Rsabalza@swcorp.com |
|
|
|
|
1/14/2019 2:06 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
12:51 pm |
36.8426320562962962962962962962962962963 |
341 |
F |
|
|
|
|
|
|
1/21/2019 10:46 am |
2/20/2019 10:18 am |
Case update: The replacement tub ref#171383 at this point in time the tub was in thermoforming emailed Omar for a better time window to advised the customer on when to expect the new tub to be delivered. |
F |
CASE60 |
|
|
|
Medium |
2 |
|
|
Spa World Corporation |
1 |
NEEDS TO APPROVED FOR A RUSH ORDER! |
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Damaged from Shipping |
Spa World Corporation |
1 |
2/20/2019 10:18 am |
1094.835137818784722222222222222222222222 |
|
1094.835137818784722222222222222222222222 |
0 |
1094.835137818784722222222222222222222222 |
F |
F |
F |
|
|
|
|
supportcase |
3903 |
1854 Spa World Parts SWP SWP |
|
|
e=T&id=341 |
60 |
F |
|
|
CASE60 |
|
CLOSED |
case |
case |
F |
case |
4 |
1/13/2022 10:07 am |
| 345 |
CARMEN V ORTIZ DE BODDEN |
684 |
|
|
|
Inbound |
6 |
Product Inquiry/Question |
1 |
|
|
1/14/2019 2:06 pm |
Spa World - Case Form |
130 |
1854 Spa World Parts SWP SWP |
3903 |
1/14/2019 2:06 pm |
1/14/2019 2:06 pm |
|
|
cbodden@swcorp.com |
|
|
|
|
|
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
1:06 pm |
|
345 |
F |
FR-AZ801 - OLD |
|
|
3655 |
|
|
1/14/2019 2:06 pm |
1/14/2019 2:06 pm |
FR-AZ801 as per cx she wanted to know how to take out the cartridge advise cx. CB 1/14/19 |
F |
CASE61 |
|
|
(713) 381-6861 |
Medium |
2 |
Faucets |
3 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Teresa Blanton |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
3903 |
1854 Spa World Parts SWP SWP |
|
|
e=T&id=345 |
61 |
F |
|
|
CASE61 |
|
CLOSED |
case |
case |
F |
case |
1 |
3/28/2019 1:14 pm |
| 347 |
HORTENCIA SESKER |
2059 |
|
|
|
Inbound |
6 |
Damaged/Defective |
6 |
|
|
1/14/2019 2:10 pm |
Spa World - Case Form |
130 |
579 craig jerabeck |
2121 |
1/22/2019 9:47 am |
1/14/2019 2:10 pm |
|
|
craig.jerabeck@gmail.com |
|
|
|
|
1/14/2019 5:27 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
2:03 pm |
|
347 |
F |
V-MGG011-48 |
|
|
17386 |
|
|
8/6/2020 2:09 pm |
8/6/2020 2:09 pm |
$100 credit to be approved to the customer for broken backsplash. MUST CONFIRM that payment wasn't already issued to the customer |
F |
CASE62 |
|
|
(585) 455-5200 |
Medium |
2 |
Vanity |
7 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
damage item |
Spa World Corporation |
1 |
|
7.81732219269675925925925925925925925926 |
|
7.81732219269675925925925925925925925926 |
0 |
7.81732219269675925925925925925925925926 |
F |
F |
F |
|
|
|
|
supportcase |
2121 |
579 craig jerabeck |
|
|
e=T&id=347 |
62 |
F |
|
|
CASE62 |
|
CLOSED |
case |
case |
F |
case |
4 |
8/6/2020 2:09 pm |
| 349 |
CARMEN V ORTIZ DE BODDEN |
684 |
|
|
|
Inbound |
6 |
|
|
|
|
1/14/2019 2:10 pm |
Spa World - Case Form |
130 |
1854 Spa World Parts SWP SWP |
3903 |
1/14/2019 2:10 pm |
1/14/2019 2:10 pm |
|
|
cbodden@swcorp.com |
|
|
|
|
|
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
2:08 pm |
|
349 |
F |
|
|
|
|
|
|
1/14/2019 2:10 pm |
1/14/2019 2:10 pm |
7.5 K SS just installer purchase over a year ago. Answer question unit is working advise of unit requirement. CB 01/14/19 |
F |
CASE63 |
|
|
|
Medium |
2 |
|
|
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
lou morelli |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
3903 |
1854 Spa World Parts SWP SWP |
|
|
e=T&id=349 |
63 |
F |
|
|
CASE63 |
|
CLOSED |
case |
case |
F |
case |
1 |
3/28/2019 1:14 pm |
| 352 |
Mihir Bhatnagar |
7 |
|
|
|
Inbound |
6 |
Order Status |
5 |
|
|
1/14/2019 2:33 pm |
Spa World - Case Form |
130 |
580 HOME DEPOT |
2122 |
1/14/2019 2:33 pm |
1/14/2019 2:33 pm |
|
|
ltucker@swcorp.com |
|
|
|
|
|
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
2:30 pm |
|
352 |
F |
|
|
|
|
|
|
1/14/2019 2:33 pm |
1/14/2019 2:33 pm |
Fred call back for follow up i dont see any order, transferred him to tech to speak with previous rep that ask for email of parts missing, caller stated the info was frwd to tech. LT 1.14.19 |
F |
CASE64 |
|
|
(906) 776-1715 |
Medium |
2 |
|
|
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
141247 ROUSE |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
2122 |
580 HOME DEPOT |
|
|
e=T&id=352 |
64 |
F |
|
|
CASE64 |
|
CLOSED |
case |
case |
F |
case |
1 |
1/14/2019 2:33 pm |
| 353 |
Brooke Winterhalder |
8 |
|
|
|
Inbound |
6 |
Product Inquiry/Question |
1 |
|
|
1/14/2019 2:37 pm |
Spa World - Case Form |
130 |
5001 Home Depot.com |
49 |
1/14/2019 2:37 pm |
1/14/2019 2:37 pm |
|
|
info@homedepot.com |
|
|
|
|
|
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
1:02 pm |
|
353 |
F |
|
|
|
|
|
|
1/14/2019 2:37 pm |
1/14/2019 2:37 pm |
client interested in 3660 model link provided to view model. Follow up will continue, he lives far from any large distributor. Ov 1/14/19 |
F |
CASE65 |
|
|
(850) 557-5018 |
Medium |
2 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
client interested in 3660 model link provided to view model. |
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Joe Houston |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
49 |
5001 Home Depot.com |
|
|
e=T&id=353 |
65 |
F |
|
|
CASE65 |
|
CLOSED |
case |
case |
F |
case |
1 |
1/14/2019 2:37 pm |
| 354 |
OSCAR VILLEGAS |
2058 |
|
|
|
Inbound |
6 |
Product Inquiry/Question |
1 |
|
|
1/14/2019 2:43 pm |
Spa World - Case Form |
130 |
581 Dave Laplante |
2123 |
1/15/2019 10:20 am |
1/14/2019 2:43 pm |
|
|
upnorth2@att.net |
|
|
|
|
1/15/2019 10:20 am |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
2:37 pm |
46.04420816017361111111111111111111111111 |
354 |
F |
|
|
|
|
|
|
1/14/2019 2:43 pm |
3/1/2019 3:47 pm |
Customer was told he can add a tyle flange to the order if he was to place an order. $65.00..follow up will be done. Ov 1/14/19 |
F |
CASE66 |
|
|
|
Medium |
2 |
|
|
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Dave laplante |
Spa World Corporation |
1 |
3/1/2019 3:47 pm |
0.817210926087962962962962962962962962963 |
|
0.817210926087962962962962962962962962963 |
0 |
0.817210926087962962962962962962962962963 |
F |
F |
F |
|
|
|
|
supportcase |
2123 |
581 Dave Laplante |
|
|
e=T&id=354 |
66 |
F |
|
|
CASE66 |
|
CLOSED |
case |
case |
F |
case |
2 |
3/1/2019 3:47 pm |
| 355 |
Brooke Winterhalder |
8 |
|
|
|
Inbound |
6 |
Product Inquiry/Question |
1 |
|
|
1/14/2019 2:54 pm |
Spa World - Case Form |
130 |
130 Costco Wholesale Corporation |
1546 |
1/14/2019 2:54 pm |
1/14/2019 2:54 pm |
|
|
lorsinger@pinnaclenw.com |
|
|
|
|
1/14/2019 2:54 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
2:48 pm |
|
355 |
F |
|
|
|
|
|
|
1/14/2019 2:54 pm |
1/14/2019 2:54 pm |
Cx called in with questions about his tub not able to find order customer send some information attached email answer question based on info provided by customer cx understood. CB 01/14/19 |
F |
CASE67 |
|
|
(800) 955-2292 |
Medium |
2 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Keneth Benham |
Spa World Corporation |
1 |
|
0.000283575671296296296296296296296296296296 |
|
0.000283575671296296296296296296296296296296 |
0 |
0.000283575671296296296296296296296296296296 |
F |
F |
F |
|
|
|
|
supportcase |
1546 |
130 Costco Wholesale Corporation |
|
|
e=T&id=355 |
67 |
F |
|
|
CASE67 |
|
CLOSED |
case |
case |
F |
case |
2 |
1/14/2019 2:54 pm |
| 356 |
OSCAR VILLEGAS |
2058 |
|
|
|
Inbound |
6 |
Product Inquiry/Question |
1 |
|
|
1/14/2019 2:55 pm |
Spa World - Case Form |
130 |
582 Daniel Chavez |
2124 |
1/14/2019 5:44 pm |
1/14/2019 2:55 pm |
|
|
danielchavez@noemail.cpm |
|
|
|
|
1/14/2019 5:44 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
2:43 pm |
|
356 |
F |
|
|
|
|
|
|
1/14/2019 2:55 pm |
1/14/2019 2:55 pm |
customer needed to know installer within his area in CA. He also wanted to know if theres any show rooms in LA area. follow up will continue. Ov 1/114/19 |
F |
CASE68 |
|
|
(916) 993-0750 |
Medium |
2 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
Follow Up |
1 |
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Daniel chavez |
Spa World Corporation |
1 |
|
0.1171199639351851851851851851851851851852 |
|
0.1171199639351851851851851851851851851852 |
0 |
0.1171199639351851851851851851851851851852 |
F |
F |
F |
|
|
|
|
supportcase |
2124 |
582 Daniel Chavez |
|
|
e=T&id=356 |
68 |
F |
|
|
CASE68 |
|
CLOSED |
case |
case |
F |
case |
2 |
1/14/2019 5:44 pm |
| 357 |
ARCS |
2055 |
|
|
|
E-mail |
1 |
Damaged/Defective |
6 |
|
|
1/14/2019 2:56 pm |
Spa World - Case Form |
130 |
2186 Faucet Direct A Division of Imprvmnt Dire |
1603 |
6/7/2019 9:55 am |
1/14/2019 2:56 pm |
1/19/2019 11:00 am |
|
josie.gouge@build.com |
|
|
|
|
1/14/2019 4:00 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
2:45 pm |
|
357 |
F |
Test-1 |
|
|
1630 |
|
|
1/19/2019 11:29 am |
1/19/2019 11:29 am |
Build.com advised CS decided to keep item as is and take the $25 gift card. Created sugar case for the gift card to be sent. MV 1/19 |
F |
CASE69 |
|
|
(800) 375-3403 X6307 |
Medium |
2 |
Vanity |
7 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
160335 Ghirisan |
Spa World Corporation |
1 |
|
143.749415398333333333333333333333333333 |
|
138.913410071145833333333333333333333333 |
0 |
143.749415398333333333333333333333333333 |
F |
F |
F |
|
|
|
|
supportcase |
1603 |
2186 Faucet Direct A Division of Imprvmnt Dire |
|
|
e=T&id=357 |
69 |
F |
|
|
CASE69 |
|
CLOSED |
case |
case |
F |
case |
5 |
6/7/2019 9:55 am |
| 358 |
Brooke Winterhalder |
8 |
|
|
|
Inbound |
6 |
Damaged/Defective |
6 |
|
|
1/14/2019 3:01 pm |
Spa World - Case Form |
130 |
5000 Lowes Companies Inc. |
50 |
6/7/2019 9:27 am |
1/14/2019 3:01 pm |
|
|
Ruiz801@gmail.com |
|
|
|
|
6/7/2019 9:27 am |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
2:54 pm |
|
358 |
F |
3060WCA_Panel |
|
|
964 |
|
|
|
|
|
F |
CASE70 |
|
|
(575) 302-3189 |
Medium |
2 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
Repair Credit for $150 approved By management |
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Damaged from Shipping |
Spa World Corporation |
1 |
|
143.726211363090277777777777777777777778 |
|
143.726211363090277777777777777777777778 |
0 |
143.726211363090277777777777777777777778 |
F |
F |
F |
|
|
|
|
supportcase |
50 |
5000 Lowes Companies Inc. |
|
|
e=T&id=358 |
70 |
|
|
|
CASE70 |
|
CLOSED |
case |
case |
F |
case |
3 |
6/7/2019 9:27 am |
| 360 |
OSCAR VILLEGAS |
2058 |
|
|
|
Inbound |
6 |
Sales Opportunity |
4 |
|
|
1/14/2019 3:08 pm |
Spa World - Case Form |
130 |
585 Steven Ward |
2129 |
1/14/2019 5:41 pm |
1/14/2019 3:08 pm |
|
|
ovillegas@swcorp.com |
|
|
|
|
1/14/2019 5:41 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
2:55 pm |
|
360 |
F |
|
|
|
|
|
|
1/14/2019 3:08 pm |
1/14/2019 3:08 pm |
Caller provided order confirmation number, WD51862320 on tub i ssold him...also he will call us to verify status of order. Ov 1/14/49 |
F |
CASE71 |
|
|
(601) 697-8100 |
Medium |
2 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
Closed Sales |
5 |
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Steve Ward |
Spa World Corporation |
1 |
|
0.1063497239467592592592592592592592592593 |
|
0.1063497239467592592592592592592592592593 |
0 |
0.1063497239467592592592592592592592592593 |
F |
F |
F |
|
|
|
|
supportcase |
2129 |
585 Steven Ward |
|
|
e=T&id=360 |
71 |
F |
|
|
CASE71 |
|
CLOSED |
case |
case |
F |
case |
2 |
1/14/2019 5:41 pm |
| 361 |
ARCS |
2055 |
|
|
|
Inbound |
6 |
Order Status |
5 |
|
|
1/14/2019 3:11 pm |
Spa World - Case Form |
130 |
586 Shanika lowes |
2130 |
1/31/2019 1:58 pm |
1/14/2019 3:11 pm |
|
|
ovillegas@swcorp.com |
|
|
|
|
1/31/2019 1:58 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
3:08 pm |
|
361 |
F |
|
|
|
|
|
|
1/14/2019 3:11 pm |
1/14/2019 3:11 pm |
Rep needed the status of po 75961584 tracking was provided as well. OV 1/14/19 |
F |
CASE72 |
|
|
(601) 250-4040 |
Medium |
2 |
|
|
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
Closed Sales |
5 |
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Lowes Rep. |
Anzzi LLC |
5 |
|
16.94893390188657407407407407407407407407 |
|
16.94893390188657407407407407407407407407 |
0 |
16.94893390188657407407407407407407407407 |
F |
F |
F |
|
|
|
|
supportcase |
2130 |
586 Shanika lowes |
|
|
e=T&id=361 |
72 |
F |
|
|
CASE72 |
|
CLOSED |
case |
case |
F |
case |
2 |
1/31/2019 1:58 pm |
| 362 |
HORTENCIA SESKER |
2059 |
|
|
|
Inbound |
6 |
Returns |
10 |
|
|
1/14/2019 3:14 pm |
Spa World - Case Form |
130 |
569 lowes |
2110 |
1/14/2019 3:14 pm |
1/14/2019 3:14 pm |
|
|
hsesker@swcorp.com |
|
|
|
|
1/21/2019 9:01 am |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
3:12 pm |
|
362 |
F |
|
|
|
|
|
|
1/14/2019 3:14 pm |
1/14/2019 3:14 pm |
153785
Lowes Calling to reqeust a RA/advised the 30 day retun window HS 01 14 19 |
F |
CASE73 |
|
|
(616) 293-9129 |
Medium |
2 |
Shower Panel |
6 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
returns |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
2110 |
569 lowes |
|
|
e=T&id=362 |
73 |
F |
|
|
CASE73 |
|
CLOSED |
case |
case |
F |
case |
2 |
1/21/2019 9:01 am |
| 364 |
OSCAR VILLEGAS |
2058 |
|
|
|
Inbound |
6 |
Product Inquiry/Question |
1 |
|
|
1/14/2019 3:15 pm |
Spa World - Case Form |
130 |
587 Jane rep |
2131 |
1/14/2019 5:42 pm |
1/14/2019 3:15 pm |
|
|
ovillegas@swcorp.com |
|
|
|
|
1/14/2019 5:42 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
3:11 pm |
|
364 |
F |
|
|
|
|
|
|
1/14/2019 3:15 pm |
1/14/2019 3:15 pm |
Jane from SW Web wanted to know if 3260 came with QUICK DRAIN, and this was confirmed by maual. Ov 1/14/19 |
F |
CASE74 |
|
|
|
Medium |
2 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
Follow Up |
1 |
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Jane |
Spa World Corporation |
1 |
|
0.102061651875 |
|
0.102061651875 |
0 |
0.102061651875 |
F |
F |
F |
|
|
|
|
supportcase |
2131 |
587 Jane rep |
|
|
e=T&id=364 |
74 |
F |
|
|
CASE74 |
|
CLOSED |
case |
case |
F |
case |
2 |
1/14/2019 5:42 pm |
| 365 |
ART |
2056 |
|
|
|
Inbound |
6 |
Trouble Shoot |
7 |
|
|
1/14/2019 3:23 pm |
Spa World - Case Form |
130 |
569 lowes |
2110 |
1/31/2019 1:58 pm |
1/14/2019 3:23 pm |
|
|
ltucker@swcorp.com |
|
|
|
|
1/31/2019 1:58 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
3:20 pm |
|
365 |
F |
|
|
|
|
|
|
1/14/2019 3:23 pm |
1/14/2019 3:23 pm |
ref: 102269
cst called advised received the ne mother board and the new wire and unit still don't work transfer to tech support hS 01 14 19 |
F |
CASE75 |
|
|
(616) 293-9129 |
Medium |
2 |
|
|
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
technical suppport |
Spa World Corporation |
1 |
|
16.94149691914351851851851851851851851852 |
|
16.94149691914351851851851851851851851852 |
0 |
16.94149691914351851851851851851851851852 |
F |
F |
F |
|
|
|
|
supportcase |
2110 |
569 lowes |
|
|
e=T&id=365 |
75 |
F |
|
|
CASE75 |
|
CLOSED |
case |
case |
F |
case |
2 |
1/31/2019 1:58 pm |
| 367 |
CANDY J CASTANEDA |
1227 |
|
|
|
Inbound |
6 |
Product Inquiry/Question |
1 |
|
|
1/14/2019 3:27 pm |
Spa World - Case Form |
130 |
5001 Home Depot.com |
49 |
1/18/2019 8:34 am |
1/14/2019 3:27 pm |
1/17/2019 1:59 pm |
|
info@homedepot.com |
|
|
|
|
1/17/2019 1:59 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
3:14 pm |
|
367 |
F |
|
|
|
|
|
|
1/17/2019 6:29 pm |
1/17/2019 6:29 pm |
Called and provided the tracking number. Informed her it will show tomorrow. She had no further questions. CC 1/17/19 |
F |
CASE76 |
|
|
(850) 557-5018 |
Medium |
2 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
170659 - Satragni |
Spa World Corporation |
1 |
|
3.71313488052083333333333333333333333333 |
|
0.7745300613194444444444444444444444444444 |
0 |
3.71313488052083333333333333333333333333 |
F |
F |
F |
|
|
|
|
supportcase |
49 |
5001 Home Depot.com |
|
|
e=T&id=367 |
76 |
F |
|
|
CASE76 |
|
CLOSED |
case |
case |
F |
case |
4 |
1/18/2019 8:34 am |
| 368 |
OSCAR VILLEGAS |
2058 |
|
|
|
Inbound |
6 |
Product Inquiry/Question |
1 |
|
|
1/14/2019 3:27 pm |
Spa World - Case Form |
130 |
587 Jane rep |
2131 |
1/14/2019 5:37 pm |
1/14/2019 3:27 pm |
|
|
ovillegas@swcorp.com |
|
|
|
|
1/14/2019 5:37 pm |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
3:15 pm |
|
368 |
F |
|
|
|
|
|
|
1/14/2019 3:27 pm |
1/14/2019 3:27 pm |
Jane from sw web needed to know if we have 3260 model tubs available, this was confirmed. OV 1/14/19 |
F |
CASE77 |
|
|
603-4448-1980 |
Medium |
2 |
Walk in Tub |
1 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Jane |
Spa World Corporation |
1 |
|
0.0897372752199074074074074074074074074074 |
|
0.0897372752199074074074074074074074074074 |
0 |
0.0897372752199074074074074074074074074074 |
F |
F |
F |
|
|
|
|
supportcase |
2131 |
587 Jane rep |
|
|
e=T&id=368 |
77 |
F |
|
|
CASE77 |
|
CLOSED |
case |
case |
F |
case |
2 |
1/14/2019 5:37 pm |
| 369 |
Mihir Bhatnagar |
7 |
|
|
|
Inbound |
6 |
Damaged/Defective |
6 |
|
|
1/14/2019 3:31 pm |
Spa World - Case Form |
130 |
589 Robert Kalinoski |
2133 |
1/14/2019 3:31 pm |
1/14/2019 3:31 pm |
|
|
ovillegas@swcorp.com |
|
|
|
|
|
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
3:27 pm |
|
369 |
F |
|
|
|
|
|
|
1/14/2019 3:31 pm |
1/14/2019 3:31 pm |
Caller needed Probe holder, its a temperature sensor. This will be sent out to client per tech support. Ov 1/14/19 |
F |
CASE78 |
|
|
(215) 692-2937 |
Medium |
2 |
Parts |
16 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
Closed Sales |
5 |
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
Robert Kalinoski |
Spa World Corporation |
1 |
|
0 |
|
0 |
0 |
0 |
F |
F |
F |
|
|
|
|
supportcase |
2133 |
589 Robert Kalinoski |
|
|
e=T&id=369 |
78 |
F |
|
|
CASE78 |
|
CLOSED |
case |
case |
F |
case |
1 |
1/14/2019 3:31 pm |
| 370 |
ARCS |
2055 |
|
|
|
Inbound |
6 |
Order Status |
5 |
|
|
1/14/2019 3:35 pm |
Spa World - Case Form |
130 |
2267 Home Builders Surplus, LLC |
1682 |
6/7/2019 9:27 am |
1/14/2019 3:35 pm |
|
|
hsesker@swcorp.com |
|
|
|
|
6/7/2019 9:27 am |
F |
|
1/14/2019 |
1/14/2019 12:00:00 AM |
3:32 pm |
|
370 |
F |
LS-AZ180 |
|
|
8991 |
|
|
1/14/2019 3:35 pm |
1/14/2019 3:35 pm |
REF: 166042
Dealer Christine sent email to gabe asking for an update on when AP will be in stock HS 01 14 19 |
F |
CASE79 |
|
|
(404) 350-1772 |
Medium |
2 |
Vessel Sink |
4 |
Spa World Corporation |
1 |
|
10/17/2018 |
10/17/2018 12:00:00 AM |
1/14/2019 |
1/14/2019 12:00:00 AM |
|
|
|
Sales Order |
2 |
|
|
T |
|
|
OFF |
Closed |
5 |
stock information |
Spa World Corporation |
1 |
|
143.703023278946759259259259259259259259 |
|
143.703023278946759259259259259259259259 |
0 |
143.703023278946759259259259259259259259 |
F |
F |
F |
|
|
|
|
supportcase |
1682 |
2267 Home Builders Surplus, LLC |
|
|
e=T&id=370 |
79 |
F |
|
|
CASE79 |
|
CLOSED |
case |
case |
F |
case |
2 |
6/7/2019 9:27 am |