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Table: phonecall

InternalId calendardate_dt company company_refid contact contact_refid owner customform customform_refid startdate completeddate completeddate_dt startdate_dt custevent_ssp_task_description endtime endtimepicker_refid externalid id relateditem relateditem_refid mfgrouting mfgrouting_refid assigned assigned_refid phone priority priority_refid accesslevel reminderminutes reminderminutes_refid remindertype remindertype_refid timedevent sendemail starttime starttimepicker_refid status status_refid title supportcase supportcase_refid transaction transaction_refid baserecordtype calendardate conflictdata conflictwarningdiv createddate customwhence enddate endtimepicker entryformquerystring group isrelatedcompanyajob message nsbrowserenv selectedtab starttimepicker templatestored timezone type lastmodifieddate
262 12/6/2018 12:00:00 AM 537 John J Heimer-Schmidt 2038 589 Standard Phone Call Form -150 12/6/2018 12/6/2018 12:00:00 AM 262 Michael A Lefebvre 589 (954) 253-7356 Medium MEDIUM F None None F F Scheduled SCHEDULED John - SteamSpa 12kw phonecall 12/6/2018 12/6/2018 3:23 pm 12/6/2018 e=T&id=262 -1 F F America/New_York call 12/6/2018 3:30 pm
291 1/14/2019 12:00:00 AM 545 William Garretson 2084 688 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 291 LATOYA TUCKER 688 Medium MEDIUM F None None F F Scheduled SCHEDULED Product Inquiry CASE32 Product Inquiry 290 phonecall 1/14/2019 1/14/2019 9:13 am 1/14/2019 e=T&id=291 -1 F F America/New_York call 1/14/2019 9:13 am
292 1/14/2019 12:00:00 AM 550 Jennifer Mortensen 2089 780 Standard Phone Call Form -150 1/14/2019 1/14/2019 1/14/2019 12:00:00 AM 1/14/2019 12:00:00 AM 10:00 am 292 RICHARD TORBETT 780 (435) 359-6454 Medium MEDIUM F None None T F 9:00 am Completed COMPLETE upgrade phonecall 1/14/2019 1/14/2019 9:44 am 1/14/2019 e=T&id=292 -1 F customer called to decline upgrade on tub purchased through wayfair.com I called back to advise we will manufacture tub as per customer order and ship accordingly. F America/New_York call 1/14/2019 9:44 am
293 1/14/2019 12:00:00 AM 2503 Homemart Products Inc : Veronica Rodriguez 2092 778 Standard Phone Call Form -150 1/14/2019 1/14/2019 1/14/2019 12:00:00 AM 1/14/2019 12:00:00 AM 11:00 am 293 Rene A Alfonso 778 (786) 532-5236 Medium MEDIUM F None None T F 10:00 am Completed COMPLETE Potential Generator Sales phonecall 1/14/2019 1/14/2019 9:52 am 1/14/2019 e=T&id=293 -1 F Called because she was looking for a steam bath system installed in two suites for a hotel. I must speak to Justin to see if we have a compatible product. F America/New_York call 1/14/2019 9:52 am
295 1/14/2019 12:00:00 AM 554 rep susan 2095 780 Standard Phone Call Form -150 1/14/2019 1/14/2019 1/14/2019 12:00:00 AM 1/14/2019 12:00:00 AM 295 RICHARD TORBETT 780 Medium MEDIUM F None None F F Completed COMPLETE update on refund phonecall 1/14/2019 1/14/2019 10:15 am 1/14/2019 e=T&id=295 -1 F F America/New_York call 1/14/2019 10:15 am
296 1/14/2019 12:00:00 AM 556 Tmothy Murray 2097 780 Standard Phone Call Form -150 1/14/2019 1/14/2019 1/14/2019 12:00:00 AM 1/14/2019 12:00:00 AM 12:00 pm 296 RICHARD TORBETT 780 Medium MEDIUM F None None T F 11:00 am Completed COMPLETE shipping phonecall 1/14/2019 1/14/2019 10:23 am 1/14/2019 e=T&id=296 -1 F I tried calling the customer because shipping company said they couldn't contact. I emailed through the eBay portal as per eBay regulations. am waiting for a response. F America/New_York call 1/14/2019 10:23 am
298 1/14/2019 12:00:00 AM 557 Andrew Carlin 2098 780 Standard Phone Call Form -150 1/14/2019 1/14/2019 1/14/2019 12:00:00 AM 1/14/2019 12:00:00 AM 12:00 pm 298 RICHARD TORBETT 780 (814) 860-4508 Medium MEDIUM F None None T F 11:00 am Completed COMPLETE missing part call phonecall 1/14/2019 1/14/2019 10:28 am 1/14/2019 e=T&id=298 -1 F Customer called in to ask where the auto drain was because he didn't see it in the box. I advised it was already installed on the box. F America/New_York call 1/14/2019 10:28 am
300 1/14/2019 12:00:00 AM 560 Mark Nelson 2101 778 Standard Phone Call Form -150 1/14/2019 1/14/2019 1/14/2019 12:00:00 AM 1/14/2019 12:00:00 AM 12:00 pm 300 Rene A Alfonso 778 (205) 322-1628 Medium MEDIUM F None None T F 11:00 am Completed COMPLETE Steam Generator Purchase - Order #11549 phonecall 1/14/2019 1/14/2019 10:44 am 1/14/2019 e=T&id=300 -1 F Bought a 7.5 KW Oasis Package F America/New_York call 1/14/2019 10:44 am
303 1/14/2019 12:00:00 AM 563 Marty Steinberg 2104 780 Standard Phone Call Form -150 1/14/2019 1/14/2019 1/14/2019 12:00:00 AM 1/14/2019 12:00:00 AM 12:00 pm 303 RICHARD TORBETT 780 Medium MEDIUM F None None T F 11:00 am Completed COMPLETE email inquiry phonecall 1/14/2019 1/14/2019 10:58 am 1/14/2019 e=T&id=303 -1 F customer messaged in on the site asking about installing a steam generator. I emailed back asking for sizes and materials used to better assist a quote. F America/New_York call 1/14/2019 10:58 am
306 1/14/2019 12:00:00 AM 567 Curt Stensgard 2108 780 Standard Phone Call Form -150 1/14/2019 1/14/2019 1/14/2019 12:00:00 AM 1/14/2019 12:00:00 AM 1:00 pm 306 RICHARD TORBETT 780 (701) 371-4711 Medium MEDIUM F None None T F 12:00 pm Completed COMPLETE Gen sale phonecall 1/14/2019 1/14/2019 11:57 am 1/14/2019 e=T&id=306 -1 F customer called in to purchase steamspa unit, 9kw indulgence package. F America/New_York call 1/14/2019 11:57 am
307 1/14/2019 12:00:00 AM 568 Michael Litten 2109 778 Standard Phone Call Form -150 1/14/2019 1/14/2019 1/14/2019 12:00:00 AM 1/14/2019 12:00:00 AM 307 Rene A Alfonso 778 (770) 520-0418 Medium MEDIUM F None None F F Completed COMPLETE Indulgence 7.5 KW Quote phonecall 1/14/2019 1/14/2019 12:02 pm 1/14/2019 e=T&id=307 -1 F Sent him a quote for an Indulgence 7.5 KW generator. He will have him contractor call and place the order after reviewing documents. F America/New_York call 1/14/2019 12:02 pm
311 1/14/2019 12:00:00 AM 2268 Home Depot.com : Vanessa Clark 2111 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 311 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED ref: 199972 -waiting on pics/missing parts /received unit look all over box not able to find the missing parts CASE42 missing parts 310 phonecall 1/14/2019 1/14/2019 12:11 pm 1/14/2019 e=T&id=311 -1 F F America/New_York call 1/14/2019 12:11 pm
314 1/14/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 314 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED owes called asking for an order status advised hipped ad di tracking ETA 01 15 19 per forward AIR CARRIER CASE44 Order Status 313 phonecall 1/14/2019 1/14/2019 12:16 pm 1/14/2019 e=T&id=314 -1 F F America/New_York call 1/14/2019 12:16 pm
316 1/14/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 316 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED Diana called to request order status advised tracking and # shipping date 01 11 19 CASE45 Order Status 315 phonecall 1/14/2019 1/14/2019 12:20 pm 1/14/2019 e=T&id=316 -1 F F America/New_York call 1/14/2019 12:20 pm
318 1/14/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 684 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 318 CARMEN V ORTIZ DE BODDEN 684 Medium MEDIUM F None None F F Scheduled SCHEDULED 153939 - Malick CASE46 153939 - Malick 317 phonecall 1/14/2019 1/14/2019 12:29 pm 1/14/2019 e=T&id=318 -1 F F America/New_York call 1/14/2019 12:29 pm
320 1/14/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 320 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED Costco CALLED ADVSIED THE CARRIER SEKO NEEDS TO BE CONTCATED BY US TO CONFIRM THE CITY AND ZIP FOR THIS ORDER SENT EMAIL TO NC FOR FURTHER ASSISTANCE CASE47 Order Status 319 phonecall 1/14/2019 1/14/2019 12:42 pm 1/14/2019 e=T&id=320 -1 F F America/New_York call 1/14/2019 12:42 pm
324 1/14/2019 12:00:00 AM 2363 Oneil Supply 53 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 324 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED teve from Oneil Supply called to verify if the tub REEF is in stock transfer to sales for further assistance CASE50 sales inquire 323 phonecall 1/14/2019 1/14/2019 12:52 pm 1/14/2019 e=T&id=324 -1 F F America/New_York call 1/14/2019 12:52 pm
325 1/14/2019 12:00:00 AM 576 jay Nipe 2118 780 Standard Phone Call Form -150 1/14/2019 1/14/2019 1/14/2019 12:00:00 AM 1/14/2019 12:00:00 AM 2:00 pm 325 RICHARD TORBETT 780 (845) 367-1205 Medium MEDIUM F None None T F 1:00 pm Completed COMPLETE return phonecall 1/14/2019 1/14/2019 12:58 pm 1/14/2019 e=T&id=325 -1 F customer called in stating that we sent a tub that was not ordered. asked for it to be picked up. sent nicollette request for return. F America/New_York call 1/14/2019 12:58 pm
329 1/14/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 684 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 329 CARMEN V ORTIZ DE BODDEN 684 Medium MEDIUM F None None F F Scheduled SCHEDULED 146378 - Aranda CASE53 146378 - Aranda 328 phonecall 1/14/2019 1/14/2019 1:02 pm 1/14/2019 e=T&id=329 -1 F F America/New_York call 1/14/2019 1:02 pm
331 1/14/2019 12:00:00 AM 5001 Home Depot.com 49 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 331 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED ref: 170216 dealer was informed with tracking and ship date CASE54 Order Status 330 phonecall 1/14/2019 1/14/2019 1:10 pm 1/14/2019 e=T&id=331 -1 F F America/New_York call 1/14/2019 1:10 pm
333 1/14/2019 12:00:00 AM 5001 Home Depot.com 49 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 333 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED Called to request status on the order CASE55 Order Status 332 phonecall 1/14/2019 1/14/2019 1:34 pm 1/14/2019 e=T&id=333 -1 F F America/New_York call 1/14/2019 1:34 pm
336 1/14/2019 12:00:00 AM 2276 HOUZZ 1689 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 336 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED ref 163791 received the replacement part but according to dealer's info the incorrect one was sent will sent pics of the knob received CASE57 missing parts 335 phonecall 1/14/2019 1/14/2019 1:42 pm 1/14/2019 e=T&id=336 -1 F F America/New_York call 1/14/2019 1:42 pm
338 1/14/2019 12:00:00 AM 2331 Menards 2076 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 338 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED 168161 Dealer called to confirm the address item was shipped to W302S1634 Brandybrook Rd Waukesha WI 53188 2623542485 confirmed shipped and advised tracking # CASE58 Order Status 337 phonecall 1/14/2019 1/14/2019 1:48 pm 1/14/2019 e=T&id=338 -1 F F America/New_York call 1/14/2019 1:48 pm
340 1/14/2019 12:00:00 AM 5001 Home Depot.com 49 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 340 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED CSt called to indicate he doe snot want the tub to be arrived prior to FEB 15 hs 01 14 19 CASE59 Order Status 339 phonecall 1/14/2019 1/14/2019 1:58 pm 1/14/2019 e=T&id=340 -1 F F America/New_York call 1/14/2019 1:58 pm
343 1/14/2019 12:00:00 AM 1854 Spa World Parts SWP SWP 3903 685 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 343 RUDY SABALZA 685 Medium MEDIUM F None None F F Scheduled SCHEDULED Damaged from Shipping ref#159816 CASE60 Damaged from Shipping 341 phonecall 1/14/2019 1/14/2019 2:04 pm 1/14/2019 e=T&id=343 -1 F F America/New_York call 3/28/2019 1:14 pm
344 1/14/2019 12:00:00 AM 1854 Spa World Parts SWP SWP 3903 685 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 344 RUDY SABALZA 685 Medium MEDIUM F None None F F Scheduled SCHEDULED Repair Notes: Heavy hit on the corner of the tub 3rd-degree hit fiberglass has been affected an estimate of the repair +$600 replacement has been requested by me. Homemart provided me with replacement order ref171383 requesting the tub to be rushed from CASE60 Damaged from Shipping 341 phonecall 1/14/2019 1/14/2019 2:04 pm 1/14/2019 e=T&id=344 -1 F F America/New_York call 3/28/2019 1:14 pm
346 1/14/2019 12:00:00 AM 578 Dorley Brewer 2120 780 Standard Phone Call Form -150 1/14/2019 1/14/2019 1/14/2019 12:00:00 AM 1/14/2019 12:00:00 AM 4:00 pm 346 RICHARD TORBETT 780 (256) 523-3576 Medium MEDIUM F None None T F 3:00 pm Completed COMPLETE ebay phonecall 1/14/2019 1/14/2019 2:07 pm 1/14/2019 e=T&id=346 -1 F reached out to the customer about a discrepancy on eBay add. will call back with proper tub as listed. F America/New_York call 1/14/2019 2:07 pm
348 1/14/2019 12:00:00 AM 579 craig jerabeck 2121 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 348 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED ref 155141 cst received the unit again damaged will place another warranty order under shipping damages CASE62 damage item 347 phonecall 1/14/2019 1/14/2019 2:10 pm 1/14/2019 e=T&id=348 -1 F F America/New_York call 1/14/2019 2:10 pm
350 1/14/2019 12:00:00 AM 1854 Spa World Parts SWP SWP 3903 684 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 350 CARMEN V ORTIZ DE BODDEN 684 Medium MEDIUM F None None F F Scheduled SCHEDULED lou morelli CASE63 lou morelli 349 phonecall 1/14/2019 1/14/2019 2:10 pm 1/14/2019 e=T&id=350 -1 F F America/New_York call 3/28/2019 1:14 pm
351 1/14/2019 12:00:00 AM 1854 Spa World Parts SWP SWP 3903 685 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 5:00 pm 351 RUDY SABALZA 685 (207) 629-7722 Medium MEDIUM F None None T F 4:00 pm Scheduled SCHEDULED Damaged from Shipping CASE60 Damaged from Shipping 341 phonecall 1/14/2019 1/14/2019 2:22 pm 1/14/2019 e=T&id=351 -1 F Spoke to the customer and shared with him the new replacement tub order ref#171383 advised Mr. Williams which he was ok F America/New_York call 3/28/2019 1:14 pm
363 1/14/2019 12:00:00 AM 569 lowes 2110 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 363 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED Lowes Calling to reqeust a RA/advised the 30 day retun window HS 01 14 19 CASE73 returns 362 phonecall 1/14/2019 1/14/2019 3:14 pm 1/14/2019 e=T&id=363 -1 F F America/New_York call 1/14/2019 3:14 pm
366 1/14/2019 12:00:00 AM 569 lowes 2110 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 366 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED ref: 102269 cst called advised received the ne mother board and the new wire and unit still don't work transfer to tech support hS 01 14 19 CASE75 technical suppport 365 phonecall 1/14/2019 1/14/2019 3:23 pm 1/14/2019 e=T&id=366 -1 F F America/New_York call 1/14/2019 3:23 pm
371 1/14/2019 12:00:00 AM 2267 Home Builders Surplus, LLC 1682 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 371 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED Dealer Christine sent email to gabe asking for an update on when AP will be in stock HS 01 14 19 CASE79 stock information 370 phonecall 1/14/2019 1/14/2019 3:35 pm 1/14/2019 e=T&id=371 -1 F F America/New_York call 1/14/2019 3:35 pm
373 1/14/2019 12:00:00 AM 590 Edward Losinski 2136 2059 Standard Phone Call Form -150 1/14/2019 1/31/2019 1/31/2019 12:00:00 AM 1/14/2019 12:00:00 AM 373 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Completed COMPLETE Mr losinski called advised received the incorrect replacement received AZ079 needs az097/asked forpics HS 01 14 19 CASE80 TECHNICAL ISSUE 372 phonecall 1/14/2019 1/14/2019 3:42 pm 1/14/2019 e=T&id=373 -1 F REF-155537 4 faucets via home depot 1 has a leak nov 6 sent a replacement for faucet he received the the wrong unit Edward Losinski 891 SUMMIT DRIVE GALLATIN GATEWAY, MT, 59730 USA 5052280157 L-AZ097BN 61069Losinski- eddy.losinski@gmail.com F America/New_York call 1/31/2019 4:20 pm
376 1/14/2019 12:00:00 AM 592 brian throop 2138 780 Standard Phone Call Form -150 1/14/2019 1/14/2019 1/14/2019 12:00:00 AM 1/14/2019 12:00:00 AM 5:00 pm 376 RICHARD TORBETT 780 (509) 838-7100 Medium MEDIUM F None None T F 4:00 pm Completed COMPLETE steam generator phonecall 1/14/2019 1/14/2019 4:03 pm 1/14/2019 e=T&id=376 -1 F customer called in asking for a quote on a 7.5kw steam gen package. quoted with 3 free water cartridges. total price of 2042.41 ad prv DP filter drain head install kit chrome finish F America/New_York call 1/18/2019 1:25 pm
378 1/14/2019 12:00:00 AM 594 kent Flaherty 2140 780 Standard Phone Call Form -150 1/14/2019 1/14/2019 1/14/2019 12:00:00 AM 1/14/2019 12:00:00 AM 6:00 pm 378 RICHARD TORBETT 780 (970) 379-0344 Medium MEDIUM F None None T F 5:00 pm Completed COMPLETE parts phonecall 1/14/2019 1/14/2019 4:12 pm 1/14/2019 e=T&id=378 -1 F called in asking about his recent generator purchase, how to use control panel. F America/New_York call 1/14/2019 4:12 pm
380 1/14/2019 12:00:00 AM 2511 Wayfair LLC 1928 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 380 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED ref: 163175 cst called and advised the towel warmer is not working properly /waited for over 20 minutes and the towels are not warm CASE84 technical suppport 379 phonecall 1/14/2019 1/14/2019 4:16 pm 1/14/2019 e=T&id=380 -1 F F America/New_York call 1/14/2019 4:16 pm
383 1/14/2019 12:00:00 AM 595 Margaret Longsworth 2141 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 383 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED mlongsworth@ohimaine.org customer called to request information specs no ref #in system CASE86 technical suppport 382 phonecall 1/14/2019 1/14/2019 4:26 pm 1/14/2019 e=T&id=383 -1 F F America/New_York call 1/14/2019 4:26 pm
386 1/14/2019 12:00:00 AM 2269 Home Depot.com : Christopher Ferrell 2135 686 Standard Phone Call Form -150 1/14/2019 1/21/2019 1/21/2019 12:00:00 AM 1/14/2019 12:00:00 AM 386 MIRIAM SANTIAGO 686 Medium MEDIUM F None None F F Completed COMPLETE 162994-Christopher Ferrell CASE87 171447 385 phonecall 1/14/2019 1/14/2019 4:30 pm 1/14/2019 e=T&id=386 -1 F F America/New_York call 1/21/2019 3:39 pm
388 1/14/2019 12:00:00 AM 596 Lance Roman 2142 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 388 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED no ref # this customer is looking for availability for this tub CASE88 sales 387 phonecall 1/14/2019 1/14/2019 4:42 pm 1/14/2019 e=T&id=388 -1 F F America/New_York call 1/14/2019 4:42 pm
390 1/14/2019 12:00:00 AM 597 Moriah durant 2144 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 390 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED customer called advised received the pop drain in CH asking for BN will process an warranty order for 2 BN pop drains ref: 156617 CASE89 Product Inquiry/Question 389 phonecall 1/14/2019 1/14/2019 4:50 pm 1/14/2019 e=T&id=390 -1 F F America/New_York call 1/14/2019 4:50 pm
393 1/14/2019 12:00:00 AM 583:1 Dalia Whelton 2143 686 Standard Phone Call Form -150 1/14/2019 1/21/2019 1/21/2019 12:00:00 AM 1/14/2019 12:00:00 AM 393 MIRIAM SANTIAGO 686 Medium MEDIUM F None None F F Completed COMPLETE msantiago@swcorp.com CASE90 129749-Dalia Whelton 391 phonecall 1/14/2019 1/14/2019 4:51 pm 1/14/2019 e=T&id=393 -1 F F America/New_York call 1/21/2019 3:42 pm
396 1/14/2019 12:00:00 AM 599 Kyle McCracken 2146 686 Standard Phone Call Form -150 1/14/2019 1/21/2019 1/21/2019 12:00:00 AM 1/14/2019 12:00:00 AM 396 MIRIAM SANTIAGO 686 Medium MEDIUM F None None F F Completed COMPLETE 153811 / 160546-Kyle McCracken CASE92 153811 / 160546 395 phonecall 1/14/2019 1/14/2019 5:09 pm 1/14/2019 e=T&id=396 -1 F F America/New_York call 1/21/2019 3:42 pm
398 1/14/2019 12:00:00 AM 1854 Spa World Parts SWP SWP 3903 685 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 398 RUDY SABALZA 685 Medium MEDIUM F None None F F Scheduled SCHEDULED Customer called asking for status and send a invoice to his email part still in the warehouse email has been sent to both customer and warehouse- CASE93 169592-Rafael Sandoval 397 phonecall 1/14/2019 1/14/2019 5:15 pm 1/14/2019 e=T&id=398 -1 F F America/New_York call 3/28/2019 1:14 pm
400 1/14/2019 12:00:00 AM 601 Marian Williams 2148 686 Standard Phone Call Form -150 1/14/2019 1/21/2019 1/21/2019 12:00:00 AM 1/14/2019 12:00:00 AM 400 MIRIAM SANTIAGO 686 Medium MEDIUM F None None F F Completed COMPLETE 140597-Marian Williams CASE94 140597-Marian Williams 399 phonecall 1/14/2019 1/14/2019 5:18 pm 1/14/2019 e=T&id=400 -1 F F America/New_York call 1/21/2019 3:41 pm
402 1/14/2019 12:00:00 AM 600 Hector Flores 2147 2059 Standard Phone Call Form -150 1/14/2019 1/14/2019 12:00:00 AM 402 HORTENCIA SESKER 2059 (956) 573-8015 Medium MEDIUM F None None F F Scheduled SCHEDULED REF: 169972 Vanessa CST called advised missing parts 28 to 31*** not able to put the case no access to net suite at this moment HS 01 14 18 CASE95 missing parts 401 phonecall 1/14/2019 1/14/2019 5:21 pm 1/14/2019 e=T&id=402 -1 F Mrs Clark called advised the #29 part is ithe correct suppose to have a lip on top and she received a flat piece will send a picture of item received HS 01 24 19 F America/New_York call 1/24/2019 11:12 am
404 1/14/2019 12:00:00 AM 602 Felicia Johnson 2149 686 Standard Phone Call Form -150 1/14/2019 1/21/2019 1/21/2019 12:00:00 AM 1/14/2019 12:00:00 AM 404 MIRIAM SANTIAGO 686 Medium MEDIUM F None None F F Completed COMPLETE Felicia Johnson CASE96 2782379215 PO# 403 phonecall 1/14/2019 1/14/2019 5:27 pm 1/14/2019 e=T&id=404 -1 F F America/New_York call 1/21/2019 3:44 pm
407 1/15/2019 12:00:00 AM 604 Larry Zalewski 2151 2059 Standard Phone Call Form -150 1/15/2019 1/15/2019 12:00:00 AM 407 HORTENCIA SESKER 2059 Medium MEDIUM F None None F F Scheduled SCHEDULED 171607 this is a warranty order for a door seal CASE98 damage item 406 phonecall 1/15/2019 1/15/2019 9:19 am 1/15/2019 e=T&id=407 -1 F F America/New_York call 1/15/2019 9:19 am
411 1/15/2019 12:00:00 AM 607 Randy Jensen 2154 686 Standard Phone Call Form -150 1/15/2019 1/21/2019 1/21/2019 12:00:00 AM 1/15/2019 12:00:00 AM 411 MIRIAM SANTIAGO 686 Medium MEDIUM F None None F F Completed COMPLETE 149965-Randy Jensen CASE101 149965-Randy Jensen 410 phonecall 1/15/2019 1/15/2019 9:35 am 1/15/2019 e=T&id=411 -1 F F America/New_York call 1/21/2019 3:41 pm
414 1/15/2019 12:00:00 AM 2363 Oneil Supply 53 686 Standard Phone Call Form -150 1/15/2019 1/21/2019 1/21/2019 12:00:00 AM 1/15/2019 12:00:00 AM 414 MIRIAM SANTIAGO 686 Medium MEDIUM F None None F F Completed COMPLETE Steve Oneill - Reef Tubs Stock CASE103 Steve Oneill 413 phonecall 1/15/2019 1/15/2019 9:39 am 1/15/2019 e=T&id=414 -1 F F America/New_York call 3/18/2019 8:20 am
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