| 232700 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/5/2019 12:00:00 AM |
5001 Home Depot.com |
49 |
Mario Brothers |
53227 |
95202 |
|
Standard Task Form |
-120 |
|
|
7/5/2019 |
7/5/2019 12:00:00 AM |
SOS215070
dELIOJR@VERIZON.NET |
7/5/2019 |
7/5/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
232700 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/5/2019 |
7/5/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA3659- return label |
Return Authorization #RMA3659 |
1139477 |
Task |
1 |
|
|
task |
7/5/2019 |
|
|
7/5/2019 12:21 pm |
|
7/5/2019 |
|
e=T&id=232700 |
-1 |
F |
customer emailed in photos advising item is chrome and not brush nickel, justin approved a replacement and cust will need to ship back original |
|
|
|
F |
America/New_York |
task |
7/8/2019 9:08 am |
| 232803 |
|
|
Omar Lopez |
|
2035 |
7/5/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
95202 |
|
Standard Task Form |
-120 |
|
|
|
|
SOS20364 |
7/5/2019 |
7/5/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
232803 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/5/2019 |
7/5/2019 12:00:00 AM |
|
|
Not Started |
NOTSTART |
|
|
0:00 |
9:00 am |
RMA3661- REFUND |
Return Authorization #RMA3661 |
1139721 |
Task |
1 |
|
|
task |
7/5/2019 |
|
|
7/5/2019 1:21 pm |
|
7/5/2019 |
|
e=T&id=232803 |
-1 |
F |
will be shipping back as it didnt fit customers liking |
|
|
|
F |
America/New_York |
task |
7/5/2019 1:21 pm |
| 232808 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/5/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
146743 |
|
Standard Task Form |
-120 |
|
|
7/5/2019 |
7/5/2019 12:00:00 AM |
|
7/5/2019 |
7/5/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
232808 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/5/2019 |
7/5/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
return |
Return Authorization #RMA3662 |
1139947 |
Task |
1 |
|
|
task |
7/5/2019 |
|
|
7/5/2019 2:58 pm |
|
7/5/2019 |
|
e=T&id=232808 |
-1 |
F |
rep wrote an email for rma.
authorized the return: rma 3662. no return label needed as this is 15 percent restock fee because the customer just did not want it anymore |
|
|
|
F |
America/New_York |
task |
7/5/2019 3:09 pm |
| 233015 |
|
|
JUSTIN E SEXTON |
|
586 |
7/5/2019 12:00:00 AM |
5029 Warranty Spa World Corporation |
6676 |
|
|
95203 |
|
Standard Task Form |
-120 |
|
|
7/18/2019 |
7/18/2019 12:00:00 AM |
|
7/5/2019 |
7/5/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
233015 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
High |
HIGH |
F |
None |
|
None |
|
|
|
F |
|
7/5/2019 |
7/5/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
need to confirm inventory |
Sales Order #SOS214384 |
1062895 |
Task |
1 |
|
|
task |
7/5/2019 |
|
|
7/5/2019 4:54 pm |
|
7/5/2019 |
|
e=T&id=233015 |
-1 |
F |
confirm inventory please , cs is livid |
|
|
|
F |
America/New_York |
task |
7/18/2019 3:30 pm |
| 233719 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/8/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
95203 |
|
Standard Task Form |
-120 |
|
|
7/18/2019 |
7/18/2019 12:00:00 AM |
rep hasn't gotten label yet, please send |
7/8/2019 |
7/8/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
233719 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/8/2019 |
7/8/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA 3567 |
Return Authorization #RMA3567 |
1124580 |
Task |
1 |
|
|
task |
7/8/2019 |
|
|
7/8/2019 9:36 am |
|
7/8/2019 |
|
e=T&id=233719 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
7/18/2019 10:50 am |
| 233721 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/8/2019 12:00:00 AM |
1854 Spa World Parts SWP SWP |
3903 |
|
|
679 |
|
Standard Task Form |
-120 |
|
|
7/8/2019 |
7/8/2019 12:00:00 AM |
Please send call tag |
7/8/2019 |
7/8/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
233721 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/8/2019 |
7/8/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA3668 - Call tag needed |
Return Authorization #RMA3668 |
1152913 |
Task |
1 |
|
|
task |
7/8/2019 |
|
|
7/8/2019 9:44 am |
|
7/8/2019 |
|
e=T&id=233721 |
-1 |
F |
sent - NC |
|
|
|
F |
America/New_York |
task |
7/8/2019 9:49 am |
| 233732 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/8/2019 12:00:00 AM |
1885 UnbeatableSales.com |
3934 |
|
|
679 |
|
Standard Task Form |
-120 |
|
|
7/8/2019 |
7/8/2019 12:00:00 AM |
|
7/8/2019 |
7/8/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
233732 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/8/2019 |
7/8/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA3670 - Pick up needed |
Return Authorization #RMA3670 |
1154558 |
Task |
1 |
|
|
task |
7/8/2019 |
|
|
7/8/2019 12:00 pm |
|
7/8/2019 |
|
e=T&id=233732 |
-1 |
F |
Carrier assigned : AACT - NC |
|
|
|
F |
America/New_York |
task |
7/8/2019 3:59 pm |
| 233733 |
|
|
Michelle J Ceglarek |
|
65600 |
7/8/2019 12:00:00 AM |
|
|
|
|
778 |
|
Standard Task Form |
-120 |
|
|
|
|
Please issue refund to customer for this order. The item is not longer being manufactured. Sent to Daniel originally. In Infiplex but not NetSuite. PO #104406 / Woo Commerce - 12683 |
7/16/2019 |
7/16/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
233733 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/8/2019 |
7/8/2019 12:00:00 AM |
|
|
In Progress |
PROGRESS |
|
|
0:00 |
9:00 am |
Please issue refund - Lena Grotz - PO #104406 |
|
|
Task |
1 |
|
|
task |
7/8/2019 |
|
|
7/8/2019 12:02 pm |
|
7/8/2019 |
|
e=T&id=233733 |
-1 |
|
This is complete refunded in AUTH.net 41385758869 |
|
|
|
F |
America/New_York |
task |
7/16/2019 4:10 pm |
| 233734 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/8/2019 12:00:00 AM |
130 Costco Wholesale Corporation |
1546 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
7/8/2019 |
7/8/2019 12:00:00 AM |
PO#: 00847002054889
Order placed: 5/11/19
Member: Alan Unell
Tub: P REEF TUB W/FAUCET
Reason: Product Not As Expected
Qty: 1
Return p/u location: At Ship To Address.
Vokouhi Unell
2514 NW 124TH ST
VANCOUVER, WA 986852025
Daytime Phone: 8183916594
Nighttime Phone: 8183916594
Email: vokouhi@gmail.com |
7/8/2019 |
7/8/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
233734 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/8/2019 |
7/8/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA3672- Call tag needed |
Return Authorization #RMA3672 |
1154781 |
Task |
1 |
|
|
task |
7/8/2019 |
|
|
7/8/2019 12:20 pm |
|
7/8/2019 |
|
e=T&id=233734 |
-1 |
F |
SENT - NC
PO#: 00847002054889
Order placed: 5/11/19
Member: Alan Unell
Tub: P REEF TUB W/FAUCET
Reason: Product Not As Expected
Qty: 1
Return p/u location: At Ship To Address.
Vokouhi Unell
2514 NW 124TH ST
VANCOUVER, WA 986852025
Daytime Phone: 8183916594
Nighttime Phone: 8183916594
Email: vokouhi@gmail.com |
|
|
|
F |
America/New_York |
task |
7/8/2019 2:59 pm |
| 233955 |
|
|
Omar Lopez |
|
2035 |
7/8/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
99385 |
|
Standard Task Form |
-120 |
|
|
7/8/2019 |
7/8/2019 12:00:00 AM |
sos214156 |
7/8/2019 |
7/8/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
233955 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/8/2019 |
7/8/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
rma3677 |
Return Authorization #RMA3677 |
1155724 |
Task |
1 |
|
|
task |
7/8/2019 |
|
|
7/8/2019 2:24 pm |
|
7/8/2019 |
|
e=T&id=233955 |
-1 |
F |
customer canceled with lowes shipping back to us |
|
|
|
F |
America/New_York |
task |
7/8/2019 2:50 pm |
| 234161 |
|
|
Omar Lopez |
|
2035 |
7/8/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
95202 |
|
Standard Task Form |
-120 |
|
|
|
|
SOS18684 |
7/8/2019 |
7/8/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
234161 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/8/2019 |
7/8/2019 12:00:00 AM |
|
|
Not Started |
NOTSTART |
|
|
0:00 |
9:00 am |
RMA3689 |
Return Authorization #RMA3689 |
1156561 |
Task |
1 |
|
|
task |
7/8/2019 |
|
|
7/8/2019 4:08 pm |
|
7/8/2019 |
|
e=T&id=234161 |
-1 |
F |
customer returned tub to store stating there was a leak in manifold. It wasnt reported within first 5 days but able to return as order delivered 6/20 and cust still within 30 days. 15% Restocking fee applied/ |
|
|
|
F |
America/New_York |
task |
7/8/2019 4:08 pm |
| 234167 |
|
|
JUSTIN E SEXTON |
|
586 |
7/8/2019 12:00:00 AM |
5029 Warranty Spa World Corporation |
6676 |
|
|
95203 |
|
Standard Task Form |
-120 |
|
|
7/18/2019 |
7/18/2019 12:00:00 AM |
|
7/8/2019 |
7/8/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
234167 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/8/2019 |
7/8/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
create brief video |
Sales Order #SOS216481 |
1157290 |
Task |
1 |
|
|
task |
7/8/2019 |
|
|
7/8/2019 5:11 pm |
|
7/8/2019 |
|
e=T&id=234167 |
-1 |
F |
need to create brief video of the control panel working before we send it . I can help u with this , would like to get a better on hand explanation as well as to how to help the cs in this predicament |
|
|
|
F |
America/New_York |
task |
7/18/2019 3:30 pm |
| 234750 |
|
|
JUSTIN E SEXTON |
|
586 |
7/9/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
146743 |
|
Standard Task Form |
-120 |
|
|
7/18/2019 |
7/18/2019 12:00:00 AM |
|
7/9/2019 |
7/9/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
234750 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/9/2019 |
7/9/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
price for broken piece |
Sales Order #SOSWC12064 |
570266 |
Task |
1 |
|
|
task |
7/9/2019 |
|
|
7/9/2019 1:55 pm |
|
7/9/2019 |
|
e=T&id=234750 |
-1 |
F |
SP-AZ022
Handheld shower handle broken during installation. Needs to purchase replacement piece. Please check availability and provide cost. |
|
|
|
F |
America/New_York |
task |
7/18/2019 3:31 pm |
| 235207 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/10/2019 12:00:00 AM |
5001 Home Depot.com |
49 |
Mario Brothers |
53227 |
679 |
|
Standard Task Form |
-120 |
|
|
7/10/2019 |
7/10/2019 12:00:00 AM |
Tub arrived damaged, please schedule pick up |
7/10/2019 |
7/10/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
235207 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/10/2019 |
7/10/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA3719 - Pick up needed |
Return Authorization #RMA3719 |
1171910 |
Task |
1 |
|
|
task |
7/10/2019 |
|
|
7/10/2019 9:33 am |
|
7/10/2019 |
|
e=T&id=235207 |
-1 |
F |
Carrier Assigneed : R&L - NC |
|
|
|
F |
America/New_York |
task |
7/10/2019 12:25 pm |
| 235209 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/10/2019 12:00:00 AM |
5029 Warranty Spa World Corporation |
6676 |
|
|
95203 |
|
Standard Task Form |
-120 |
|
|
7/10/2019 |
7/10/2019 12:00:00 AM |
sent the wrong finish , need return label , please send to my email
jcarvajal@swcorp.com |
7/10/2019 |
7/10/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
235209 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/10/2019 |
7/10/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA3724 |
Return Authorization #RMA3724 |
1172153 |
Task |
1 |
|
|
task |
7/10/2019 |
|
|
7/10/2019 10:12 am |
|
7/10/2019 |
|
e=T&id=235209 |
-1 |
F |
sent - nc |
|
|
|
F |
America/New_York |
task |
7/10/2019 12:27 pm |
| 235211 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/10/2019 12:00:00 AM |
130 Costco Wholesale Corporation |
1546 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
7/10/2019 |
7/10/2019 12:00:00 AM |
PO#: 00847003595565
Order placed: 06/29/2019
Member: Eve Anthony
Tub: EMBRACE FREESTANDING TUB
Reason: Product Not As Expected
Qty: 1
Return p/u location: At Ship To Address.
Eve Anthony
532 DESERT WEST DR
RANCHO MIRAGE, CA 922701360
Daytime Phone: 2063519264
Nighttime Phone: 2063519264
Email: Homes@eveanthony.com |
7/10/2019 |
7/10/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
235211 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/10/2019 |
7/10/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA3725 -Call Tag Needed |
Return Authorization #RMA3725 |
1172225 |
Task |
1 |
|
|
task |
7/10/2019 |
|
|
7/10/2019 10:55 am |
|
7/10/2019 |
|
e=T&id=235211 |
-1 |
F |
Carrier Assigned : SEKO - NC |
|
|
|
F |
America/New_York |
task |
7/10/2019 12:29 pm |
| 235213 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/10/2019 12:00:00 AM |
130 Costco Wholesale Corporation |
1546 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
7/10/2019 |
7/10/2019 12:00:00 AM |
PO#: 00847002712387
Order placed: 06/01/2019
Member: Lynn Gansert
Tub: P MILAN FREESTANDING TUB
Replacement PO#: 00847003852569
Reason: Defective
Qty: 1
Return p/u location: At Ship To Address.
Lynn Gansert
12808 W 121st St
Overland Park, KS 662132273
Daytime Phone: 9136815599 |
7/10/2019 |
7/10/2019 12:00:00 AM |
9:00 am |
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235213 |
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F |
F |
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0.000000 |
Medium |
MEDIUM |
F |
None |
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None |
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F |
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7/10/2019 |
7/10/2019 12:00:00 AM |
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Completed |
COMPLETE |
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0:00 |
9:00 am |
RMA3726-call tag needed |
Return Authorization #RMA3726 |
1172330 |
Task |
1 |
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task |
7/10/2019 |
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7/10/2019 11:10 am |
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7/10/2019 |
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e=T&id=235213 |
-1 |
F |
Carrier Assigned: SEKO - NC
please send BOl to mlgansert@gmail.com
BOL sent - NC |
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F |
America/New_York |
task |
7/11/2019 2:25 pm |
| 235529 |
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Nicollette Chavez-Olarte |
|
689 |
7/10/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
679 |
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Standard Task Form |
-120 |
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7/10/2019 |
7/10/2019 12:00:00 AM |
Received wrong product, please schedule pick up |
7/10/2019 |
7/10/2019 12:00:00 AM |
9:00 am |
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235529 |
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F |
F |
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0.000000 |
Medium |
MEDIUM |
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None |
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None |
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F |
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7/10/2019 |
7/10/2019 12:00:00 AM |
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Completed |
COMPLETE |
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0:00 |
9:00 am |
RMA3736 Pick up needed |
Return Authorization #RMA3736 |
1173081 |
Task |
1 |
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task |
7/10/2019 |
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7/10/2019 2:26 pm |
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7/10/2019 |
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e=T&id=235529 |
-1 |
F |
Carrier Assigned : R&L - NC |
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F |
America/New_York |
task |
7/10/2019 3:52 pm |
| 235532 |
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JUSTIN E SEXTON |
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586 |
7/10/2019 12:00:00 AM |
5029 Warranty Spa World Corporation |
6676 |
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146743 |
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Standard Task Form |
-120 |
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7/18/2019 |
7/18/2019 12:00:00 AM |
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7/10/2019 |
7/10/2019 12:00:00 AM |
9:00 am |
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235532 |
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F |
F |
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0.000000 |
Medium |
MEDIUM |
F |
None |
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None |
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F |
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7/10/2019 |
7/10/2019 12:00:00 AM |
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Completed |
COMPLETE |
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0:00 |
9:00 am |
check order |
Sales Order #SOS216769 |
1173496 |
Task |
1 |
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task |
7/10/2019 |
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7/10/2019 3:27 pm |
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7/10/2019 |
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e=T&id=235532 |
-1 |
F |
hey Justin you approved the warranty case. can you advise if I ordered all the correct parts please |
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F |
America/New_York |
task |
7/18/2019 3:29 pm |
| 235796 |
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Nicollette Chavez-Olarte |
|
689 |
7/11/2019 12:00:00 AM |
5009 Homemart Products |
4780 |
5009 Homemart Products : Rigoni |
22754 |
778 |
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Standard Task Form |
-120 |
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7/11/2019 |
7/11/2019 12:00:00 AM |
Customer miscalculated size of tub - needs to return it - please email RMA to customer. Original order - PO 104483 / SOS20389 |
7/11/2019 |
7/11/2019 12:00:00 AM |
9:00 am |
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235796 |
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F |
F |
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0.000000 |
Medium |
MEDIUM |
F |
None |
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None |
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F |
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7/11/2019 |
7/11/2019 12:00:00 AM |
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Completed |
COMPLETE |
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0:00 |
9:00 am |
RMA 3743 - Please send BOL & set up pick up of tub |
Return Authorization #RMA3743 |
1176074 |
Task |
1 |
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task |
7/11/2019 |
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7/11/2019 9:34 am |
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7/11/2019 |
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e=T&id=235796 |
-1 |
F |
BOL sent - NC |
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F |
America/New_York |
task |
7/11/2019 10:17 am |
| 235903 |
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Nicollette Chavez-Olarte |
|
689 |
7/11/2019 12:00:00 AM |
1854 Spa World Parts SWP SWP |
3903 |
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95203 |
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Standard Task Form |
-120 |
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7/11/2019 |
7/11/2019 12:00:00 AM |
Nicollette Please send me the return label. Customer hasn't received it. Jcarvajal@swcorp.com |
7/11/2019 |
7/11/2019 12:00:00 AM |
9:00 am |
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235903 |
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F |
F |
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0.000000 |
Medium |
MEDIUM |
F |
None |
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None |
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F |
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7/11/2019 |
7/11/2019 12:00:00 AM |
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Completed |
COMPLETE |
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0:00 |
9:00 am |
need return label RMA3332 |
Return Authorization #RMA3332 |
1062438 |
Task |
1 |
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task |
7/11/2019 |
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7/11/2019 10:31 am |
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7/11/2019 |
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e=T&id=235903 |
-1 |
F |
resent - NC |
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F |
America/New_York |
task |
7/11/2019 11:46 am |
| 236016 |
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Omar Lopez |
|
2035 |
7/11/2019 12:00:00 AM |
1854 Spa World Parts SWP SWP |
3903 |
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99385 |
|
Standard Task Form |
-120 |
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Omar please close RMA due to nothing being Returned, customers order didnt go out w over night shipping |
7/11/2019 |
7/11/2019 12:00:00 AM |
9:00 am |
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236016 |
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F |
F |
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0.000000 |
Medium |
MEDIUM |
F |
None |
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None |
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F |
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7/11/2019 |
7/11/2019 12:00:00 AM |
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Not Started |
NOTSTART |
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0:00 |
9:00 am |
rma 3760 |
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1179564 |
Task |
1 |
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task |
7/11/2019 |
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7/11/2019 3:58 pm |
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7/11/2019 |
|
e=T&id=236016 |
-1 |
F |
Omar please close RMA due to nothing being Returned, customers order didnt go out w over night shipping |
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F |
America/New_York |
task |
7/11/2019 3:58 pm |
| 236018 |
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Omar Lopez |
|
2035 |
7/11/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
12888 |
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Standard Task Form |
-120 |
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please close RMA to have Customer Refunded As per Aimee nothing is being returned. |
7/11/2019 |
7/11/2019 12:00:00 AM |
9:00 am |
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236018 |
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F |
F |
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0.000000 |
Medium |
MEDIUM |
F |
None |
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None |
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F |
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7/11/2019 |
7/11/2019 12:00:00 AM |
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In Progress |
PROGRESS |
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0:00 |
9:00 am |
RMA3756- no call tag needed |
Return Authorization #RMA3756 |
1177476 |
Task |
1 |
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task |
7/11/2019 |
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7/11/2019 4:31 pm |
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7/11/2019 |
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e=T&id=236018 |
-1 |
F |
please close RMA to have Customer Refunded As per Aimee nothing is being returned. |
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F |
America/New_York |
task |
7/11/2019 4:31 pm |
| 236022 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/11/2019 12:00:00 AM |
130 Costco Wholesale Corporation |
1546 |
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|
12888 |
|
Standard Task Form |
-120 |
|
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7/12/2019 |
7/12/2019 12:00:00 AM |
Hi Rebecca,
Can you please provide your RA# and start working on the return p/u?
PO#: 00847003233809
Member: Tim Labunsky
Order Date: 6/17/2019
Tub: Reef Soaker w/ Faucet
Return reason: didn’t want
Condition: appears to be unused and in sellable condition
Costco RA Request Number: 1998RGR76306
Return p/u location:
Costco Return Center #1998
4000B 142nd Ave. E
Sumner, WA 98390
W01998sh01@costco.com
Phone: 253-826-6549
Note: Please provide a BOL and or a shipping label with the ship to address and shipping method along with the RA. |
7/11/2019 |
7/11/2019 12:00:00 AM |
9:00 am |
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236022 |
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F |
F |
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0.000000 |
Medium |
MEDIUM |
F |
None |
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None |
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F |
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7/11/2019 |
7/11/2019 12:00:00 AM |
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Completed |
COMPLETE |
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0:00 |
9:00 am |
RMA3763- BOl NEEDED |
Return Authorization #RMA3763 |
1179885 |
Task |
1 |
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task |
7/11/2019 |
|
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7/11/2019 5:42 pm |
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7/11/2019 |
|
e=T&id=236022 |
-1 |
F |
Carrier Assigned : SEKO - NC |
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F |
America/New_York |
task |
7/12/2019 9:08 am |
| 236550 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/12/2019 12:00:00 AM |
130 Costco Wholesale Corporation |
1546 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
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7/12/2019 |
7/12/2019 12:00:00 AM |
PO#: 00847002990517
Order placed: 10/26/2018
Member: Erin Nations
Tub: VENETIAN 36X72 DUAL
Reason: Product Not As Expected
Qty: 1
Return p/u location: At Ship To Address.
Erin Nations
8221 Falmouth Ct
Brentwood, TN 370276719
Daytime Phone: 6157908868
Nighttime Phone: 6154298616
Email: erinnations@gmail.com |
7/12/2019 |
7/12/2019 12:00:00 AM |
9:00 am |
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236550 |
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F |
F |
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0.000000 |
Medium |
MEDIUM |
F |
None |
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None |
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F |
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7/12/2019 |
7/12/2019 12:00:00 AM |
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Completed |
COMPLETE |
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0:00 |
9:00 am |
RMA3764-call tag needed |
Return Authorization #RMA3764 |
1182531 |
Task |
1 |
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task |
7/12/2019 |
|
|
7/12/2019 10:02 am |
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7/12/2019 |
|
e=T&id=236550 |
-1 |
F |
Carrier Assigned : R&L - NC |
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|
F |
America/New_York |
task |
7/12/2019 10:22 am |
| 236552 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/12/2019 12:00:00 AM |
130 Costco Wholesale Corporation |
1546 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
7/12/2019 |
7/12/2019 12:00:00 AM |
PO#: 00847007594085
Order placed: 02/01/2019
Member: Juliane Grosso Kresser
Tub: PROMO VENETIAN 36X72 DUAL
Reason: Product Not As Expected
Qty: 1
Return p/u location: At Ship To Address.
Juliane Grosso Kresser
7290 Vineyard Dr
Paso Robles, CA 934467635
Daytime Phone: 2139107054
Nighttime Phone: 2139107054
Email: julianegk@gmail.com |
7/12/2019 |
7/12/2019 12:00:00 AM |
9:00 am |
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236552 |
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F |
F |
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0.000000 |
Medium |
MEDIUM |
F |
None |
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None |
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F |
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7/12/2019 |
7/12/2019 12:00:00 AM |
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Completed |
COMPLETE |
|
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0:00 |
9:00 am |
RMA3767-call tag needed |
Return Authorization #RMA3767 |
1182549 |
Task |
1 |
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task |
7/12/2019 |
|
|
7/12/2019 10:06 am |
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7/12/2019 |
|
e=T&id=236552 |
-1 |
F |
Carrier Assigned : R&L - NC |
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|
F |
America/New_York |
task |
7/12/2019 3:04 pm |
| 236561 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/12/2019 12:00:00 AM |
5001 Home Depot.com |
49 |
Mario Brothers |
53227 |
679 |
|
Standard Task Form |
-120 |
|
|
7/12/2019 |
7/12/2019 12:00:00 AM |
|
7/12/2019 |
7/12/2019 12:00:00 AM |
9:00 am |
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236561 |
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F |
F |
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0.000000 |
Medium |
MEDIUM |
F |
None |
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None |
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F |
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7/12/2019 |
7/12/2019 12:00:00 AM |
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Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA3768 - call tag needed |
Return Authorization #RMA3768 |
1182563 |
Task |
1 |
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task |
7/12/2019 |
|
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7/12/2019 10:17 am |
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7/12/2019 |
|
e=T&id=236561 |
-1 |
F |
Label sent - NC |
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|
F |
America/New_York |
task |
7/12/2019 10:29 am |
| 236562 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/12/2019 12:00:00 AM |
130 Costco Wholesale Corporation |
1546 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
7/12/2019 |
7/12/2019 12:00:00 AM |
PO#: 00847006299849
Order placed: 12/22/2018
Member: Nicholas Smith
Tub: PROMO VENETIAN 36X72 DUAL
Replacement PO#: 00847003765152
Reason: Defective
Qty: 1
Return p/u location: At Ship To Address.
Nick Smith
20701 Union St
Wildomar, CA 925957700
Daytime Phone: 6198430678
Email: amy.marie41@yahoo.com |
7/12/2019 |
7/12/2019 12:00:00 AM |
9:00 am |
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236562 |
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F |
F |
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0.000000 |
Medium |
MEDIUM |
F |
None |
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None |
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F |
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7/12/2019 |
7/12/2019 12:00:00 AM |
|
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Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
rma3769-BOL NEEDED |
Return Authorization #RMA3769 |
1182564 |
Task |
1 |
|
|
task |
7/12/2019 |
|
|
7/12/2019 10:17 am |
|
7/12/2019 |
|
e=T&id=236562 |
-1 |
F |
Carrier Assigned : SEKO - NC |
|
|
|
F |
America/New_York |
task |
7/12/2019 10:31 am |
| 236882 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/12/2019 12:00:00 AM |
2254 Hajoca Corp |
1669 |
|
|
679 |
|
Standard Task Form |
-120 |
|
|
7/12/2019 |
7/12/2019 12:00:00 AM |
Shipped 5/24...Customer has not received and tracking number shows not valid |
7/12/2019 |
7/12/2019 12:00:00 AM |
9:00 am |
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236882 |
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F |
F |
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0.000000 |
Medium |
MEDIUM |
F |
None |
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None |
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F |
|
7/12/2019 |
7/12/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
Tracking mia035513 |
Sales Order #SOS17398 |
818466 |
Task |
1 |
|
|
task |
7/12/2019 |
|
|
7/12/2019 3:55 pm |
|
7/12/2019 |
|
e=T&id=236882 |
-1 |
F |
carrier was missing BOL, should see movement - NC |
|
|
|
F |
America/New_York |
task |
7/12/2019 4:36 pm |
| 237756 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/15/2019 12:00:00 AM |
5001 Home Depot.com |
49 |
Mario Brothers |
53227 |
679 |
|
Standard Task Form |
-120 |
|
|
7/16/2019 |
7/16/2019 12:00:00 AM |
CS cancelled order with Home Depot and refused delivery of the tub. Please confirm tub was received back and process RMA |
7/15/2019 |
7/15/2019 12:00:00 AM |
9:00 am |
|
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|
237756 |
|
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F |
F |
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0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
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|
F |
|
7/15/2019 |
7/15/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA3784 - No pick up needed |
Return Authorization #RMA3784 |
1194843 |
Task |
1 |
|
|
task |
7/15/2019 |
|
|
7/15/2019 9:54 am |
|
7/15/2019 |
|
e=T&id=237756 |
-1 |
F |
on its way back, seko pro# TSE2722073RG - NC |
|
|
|
F |
America/New_York |
task |
7/16/2019 12:24 pm |
| 237758 |
|
|
Toni Marie Ligotti |
|
1330 |
7/15/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
99385 |
|
Standard Task Form |
-120 |
|
|
|
|
no return label needed.Credited back to lowes |
7/15/2019 |
7/15/2019 12:00:00 AM |
9:00 am |
|
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237758 |
|
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F |
F |
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0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/15/2019 |
7/15/2019 12:00:00 AM |
|
|
Not Started |
NOTSTART |
|
|
0:00 |
9:00 am |
RMA/credit return |
Return Authorization #RMA3713 |
1167381 |
Task |
1 |
|
|
task |
7/15/2019 |
|
|
7/15/2019 10:07 am |
|
7/15/2019 |
|
e=T&id=237758 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
7/15/2019 10:07 am |
| 237767 |
|
|
JUSTIN E SEXTON |
|
586 |
7/15/2019 12:00:00 AM |
5029 Warranty Spa World Corporation |
6676 |
|
|
99385 |
|
Standard Task Form |
-120 |
|
|
7/18/2019 |
7/18/2019 12:00:00 AM |
|
7/15/2019 |
7/15/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
237767 |
|
|
|
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|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/15/2019 |
7/15/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
parts missing |
Sales Order #SOS215870 |
1125623 |
Task |
1 |
|
|
task |
7/15/2019 |
|
|
7/15/2019 12:59 pm |
|
7/15/2019 |
|
e=T&id=237767 |
-1 |
F |
justin do we have these item in stock or place a new order? customer bought it and missing parts inside |
|
|
|
F |
America/New_York |
task |
7/18/2019 3:30 pm |
| 237769 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/15/2019 12:00:00 AM |
754 StudioLX Inc |
2332 |
|
|
99385 |
|
Standard Task Form |
-120 |
|
|
7/16/2019 |
7/16/2019 12:00:00 AM |
|
7/15/2019 |
7/15/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
237769 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/15/2019 |
7/15/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
warranty claim |
Sales Order #SOS20585 |
939290 |
Task |
1 |
|
|
task |
7/15/2019 |
|
|
7/15/2019 1:33 pm |
|
7/15/2019 |
|
e=T&id=237769 |
-1 |
F |
Carrier : SEKO - NC
can you make sure this gets picked up. customer recieved tub damage |
|
|
|
F |
America/New_York |
task |
7/16/2019 12:29 pm |
| 237880 |
|
|
Toni Marie Ligotti |
|
1330 |
7/15/2019 12:00:00 AM |
1854 Spa World Parts SWP SWP |
3903 |
|
|
99385 |
|
Standard Task Form |
-120 |
|
|
|
|
customer should be refunded for recieveing wrong parts |
7/15/2019 |
7/15/2019 12:00:00 AM |
9:00 am |
|
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|
237880 |
|
|
|
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|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/15/2019 |
7/15/2019 12:00:00 AM |
|
|
Not Started |
NOTSTART |
|
|
0:00 |
9:00 am |
return |
Sales Order #SOSWC14715 |
704046 |
Task |
1 |
|
|
task |
7/15/2019 |
|
|
7/15/2019 3:33 pm |
|
7/15/2019 |
|
e=T&id=237880 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
7/15/2019 3:33 pm |
| 238183 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/15/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
95203 |
|
Standard Task Form |
-120 |
|
|
7/16/2019 |
7/16/2019 12:00:00 AM |
nicollete cs needs return label please send it to my email so I can make sure the cs gets it jcarvajal@swcorp.com |
7/15/2019 |
7/15/2019 12:00:00 AM |
9:00 am |
|
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|
238183 |
|
|
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|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/15/2019 |
7/15/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
rma 3644 create label |
Return Authorization #RMA3644 |
1134317 |
Task |
1 |
|
|
task |
7/15/2019 |
|
|
7/15/2019 4:25 pm |
|
7/15/2019 |
|
e=T&id=238183 |
-1 |
F |
had already been sent to Jose on 7/3 - NC |
|
|
|
F |
America/New_York |
task |
7/16/2019 2:50 pm |
| 238184 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/15/2019 12:00:00 AM |
2294 K-Designers |
52 |
2294 K-Designers : Mary Jane |
93766 |
95203 |
|
Standard Task Form |
-120 |
|
|
7/22/2019 |
7/22/2019 12:00:00 AM |
|
7/15/2019 |
7/15/2019 12:00:00 AM |
9:00 am |
|
|
|
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|
238184 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/15/2019 |
7/15/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA3804 needs pickup |
Return Authorization #RMA3804 |
1197670 |
Task |
1 |
|
|
task |
7/15/2019 |
|
|
7/15/2019 5:09 pm |
|
7/15/2019 |
|
e=T&id=238184 |
-1 |
F |
Carrier Assigned : R&L - NC
Niccolette, this is the second tub that comes damaged. Please have this picked up. |
|
|
|
F |
America/New_York |
task |
7/22/2019 9:19 am |
| 238186 |
|
|
Toni Marie Ligotti |
|
1330 |
7/15/2019 12:00:00 AM |
5265 frances ferencz |
151862 |
|
|
99385 |
|
Standard Task Form |
-120 |
|
|
|
|
|
7/15/2019 |
7/15/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
238186 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/15/2019 |
7/15/2019 12:00:00 AM |
|
|
Not Started |
NOTSTART |
CASE8869 needs refund for overnight |
238185 |
0:00 |
9:00 am |
refund overnight shippping |
|
|
Task |
1 |
|
|
task |
7/15/2019 |
|
|
7/15/2019 5:28 pm |
|
7/15/2019 |
|
e=T&id=238186 |
-1 |
F |
refund over night shippiing |
|
|
|
F |
America/New_York |
task |
7/15/2019 5:28 pm |
| 238612 |
|
|
JUSTIN E SEXTON |
|
586 |
7/16/2019 12:00:00 AM |
5029 Warranty Spa World Corporation |
6676 |
|
|
146743 |
|
Standard Task Form |
-120 |
|
|
7/18/2019 |
7/18/2019 12:00:00 AM |
Justin can you please make sure that this is the correct air blower for this as this part has two skus. one is back ordered. |
7/16/2019 |
7/16/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
238612 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/16/2019 |
7/16/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
can you check part |
Sales Order #SOS217385 |
1200560 |
Task |
1 |
|
|
task |
7/16/2019 |
|
|
7/16/2019 10:26 am |
|
7/16/2019 |
|
e=T&id=238612 |
-1 |
F |
Justin can you please make sure that this is the correct air blower for this as this part has two skus. one is back ordered. the guy stated that the air blowers had black stuff is came out the air jets and now the motor is not working. Jen stated that he did not need any pictures |
|
|
|
F |
America/New_York |
task |
7/18/2019 3:29 pm |
| 238727 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/16/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
679 |
|
Standard Task Form |
-120 |
|
|
7/17/2019 |
7/17/2019 12:00:00 AM |
Please have damaged tub picked up from Lowes: 140 North Point Blvd
Statesville, NC 28625 |
7/16/2019 |
7/16/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
238727 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/16/2019 |
7/16/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA3809 Pick up needed |
Return Authorization #RMA3809 |
1201473 |
Task |
1 |
|
|
task |
7/16/2019 |
|
|
7/16/2019 12:25 pm |
|
7/16/2019 |
|
e=T&id=238727 |
-1 |
F |
carrier assigned : AACT - NC |
|
|
|
F |
America/New_York |
task |
7/17/2019 11:57 am |
| 239061 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/16/2019 12:00:00 AM |
5029 Warranty Spa World Corporation |
6676 |
|
|
95203 |
|
Standard Task Form |
-120 |
|
|
7/16/2019 |
7/16/2019 12:00:00 AM |
cs needed a pop up drain without an overflow and received one with an overflow. Correct part is being sent, but cs needs to be sent a return label. |
7/16/2019 |
7/16/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
239061 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/16/2019 |
7/16/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA3816 Return lable needed |
Return Authorization #RMA3816 |
1202772 |
Task |
1 |
|
|
task |
7/16/2019 |
|
|
7/16/2019 4:04 pm |
|
7/16/2019 |
|
e=T&id=239061 |
-1 |
F |
SENT - NC |
|
|
|
F |
America/New_York |
task |
7/16/2019 4:11 pm |
| 239076 |
|
|
Toni Marie Ligotti |
|
1330 |
7/16/2019 12:00:00 AM |
2331 Menards |
2076 |
|
|
679 |
|
Standard Task Form |
-120 |
|
|
|
|
Please send check for $100 to:
Karen Spieler
2740 Whisperings Oaks Dr
Buffalo Grove, IL 60089 |
7/16/2019 |
7/16/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
239076 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/16/2019 |
7/16/2019 12:00:00 AM |
|
|
Not Started |
NOTSTART |
CASE8709 rma/ wrong item |
232226 |
0:00 |
9:00 am |
Check reimburse |
|
|
Task |
1 |
|
|
task |
7/16/2019 |
|
|
7/16/2019 5:11 pm |
|
7/16/2019 |
|
e=T&id=239076 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
7/16/2019 5:11 pm |
| 239729 |
|
|
Toni Marie Ligotti |
|
1330 |
7/17/2019 12:00:00 AM |
1803 Southern Pipe & Supply |
3852 |
|
|
146743 |
|
Standard Task Form |
-120 |
|
|
|
|
toni have uploaded the quote form unto the case. please advise if you need anything else |
7/17/2019 |
7/17/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
239729 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/17/2019 |
7/17/2019 12:00:00 AM |
|
|
In Progress |
PROGRESS |
CASE8412 3060WIHPLWFP-- Leak in tub by the door |
218572 |
0:00 |
9:00 am |
invoices attached case 8412 |
|
|
Task |
1 |
|
|
task |
7/17/2019 |
|
|
7/17/2019 9:32 am |
|
7/17/2019 |
|
e=T&id=239729 |
-1 |
F |
toni have uploaded the invoices for your review. the plumber is ryan abate. please let me know if you need anything else. |
|
|
|
F |
America/New_York |
task |
4/4/2024 3:55 pm |
| 239730 |
|
|
Jontavia I Bellamy |
|
146743 |
7/17/2019 12:00:00 AM |
1854 Spa World Parts SWP SWP |
3903 |
|
|
146743 |
|
Standard Task Form |
-120 |
|
|
7/17/2019 |
7/17/2019 12:00:00 AM |
customer is awaiting a refund I see that the item was returned on 7/9, customer is emailing for eta of refund |
7/17/2019 |
7/17/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
239730 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/17/2019 |
7/17/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
rma 3524 Sales Order #SOS16277 |
Return Authorization #RMA3524 |
1118742 |
Task |
1 |
|
|
task |
7/17/2019 |
|
|
7/17/2019 9:41 am |
|
7/17/2019 |
|
e=T&id=239730 |
-1 |
F |
customer is awaiting a refund I see that the item was returned on 7/9, customer is emailing for eta of refund
***** cUSTOMER HAS BEEN REFUNDED ***** SEE ATTACHMENT |
|
|
|
F |
America/New_York |
task |
7/17/2019 2:40 pm |
| 239946 |
|
|
Nicollette Chavez-Olarte |
|
689 |
8/19/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
679 |
|
Standard Task Form |
-120 |
|
|
8/19/2019 |
8/19/2019 12:00:00 AM |
pick up needed - tub received damaged, been a month since tub was supposed to be picked up please advise, task was assigned by melissa to herself initially in error, was supposed to be you |
8/19/2019 |
8/19/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
239946 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
8/19/2019 |
8/19/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA3855 - pick up needed |
Return Authorization #RMA3855 |
1225125 |
Task |
1 |
|
|
task |
8/19/2019 |
|
|
7/17/2019 1:41 pm |
|
8/19/2019 |
|
e=T&id=239946 |
-1 |
F |
Carrier Assigned: R&L - NC |
|
|
|
F |
America/New_York |
task |
8/19/2019 1:54 pm |
| 240707 |
|
|
Edward Chavez |
|
3578 |
7/18/2019 12:00:00 AM |
130 Costco Wholesale Corporation |
1546 |
|
|
167362 |
|
Standard Task Form |
-120 |
|
|
|
|
PO#: 00847003638902
Order placed: 7/1/2019
Member: Richard Waits
Tub: EMBRACE FREESTANDING TUB
Reason: Product Not As Expected
Qty: 1
Return p/u location: Refused / Returned to Sender. |
7/18/2019 |
7/18/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
240707 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/18/2019 |
7/18/2019 12:00:00 AM |
|
|
In Progress |
PROGRESS |
|
|
0:00 |
9:00 am |
RMA3887 -no call tag needed |
Return Authorization #RMA3887 |
1249555 |
Task |
1 |
|
|
task |
7/18/2019 |
|
|
7/18/2019 1:32 pm |
|
7/18/2019 |
|
e=T&id=240707 |
-1 |
F |
PO#: 00847003638902
Order placed: 7/1/2019
Member: Richard Waits
Tub: EMBRACE FREESTANDING TUB
Reason: Product Not As Expected
Qty: 1
Return p/u location: Refused / Returned to Sender. |
|
|
|
F |
America/New_York |
task |
7/18/2019 1:32 pm |
| 240709 |
|
|
Nicollette Chavez-Olarte |
|
689 |
7/18/2019 12:00:00 AM |
5029 Warranty Spa World Corporation |
6676 |
|
|
679 |
|
Standard Task Form |
-120 |
|
|
7/18/2019 |
7/18/2019 12:00:00 AM |
|
7/18/2019 |
7/18/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
240709 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/18/2019 |
7/18/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA3886 - Call tag needed |
Return Authorization #RMA3886 |
1249040 |
Task |
1 |
|
|
task |
7/18/2019 |
|
|
7/18/2019 2:14 pm |
|
7/18/2019 |
|
e=T&id=240709 |
-1 |
F |
sent - NC |
|
|
|
F |
America/New_York |
task |
7/18/2019 3:04 pm |
| 241474 |
|
|
Edward Chavez |
|
3578 |
7/19/2019 12:00:00 AM |
130 Costco Wholesale Corporation |
1546 |
|
|
167362 |
|
Standard Task Form |
-120 |
|
|
|
|
PO#: 00847003899283
Order placed: 7/9/2019
Member: Armida Corral
Tub: VENETIAN 36X72 DUAL
Reason: Damaged
Replacement PO#: 00847004217109
Qty: 1
Return p/u location: Refused / Returned to Sender. |
7/19/2019 |
7/19/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
241474 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/19/2019 |
7/19/2019 12:00:00 AM |
|
|
In Progress |
PROGRESS |
|
|
0:00 |
9:00 am |
RMA 3897 |
Return Authorization #RMA3897 |
1256746 |
Task |
1 |
|
|
task |
7/19/2019 |
|
|
7/19/2019 12:41 pm |
|
7/19/2019 |
|
e=T&id=241474 |
-1 |
F |
PO#: 00847003899283
Order placed: 7/9/2019
Member: Armida Corral
Tub: VENETIAN 36X72 DUAL
Reason: Damaged
Replacement PO#: 00847004217109
Qty: 1
Return p/u location: Refused / Returned to Sender. |
|
|
|
F |
America/New_York |
task |
7/19/2019 12:41 pm |
| 243703 |
|
|
Toni Marie Ligotti |
|
1330 |
7/22/2019 12:00:00 AM |
1854 Spa World Parts SWP SWP |
3903 |
|
|
95203 |
|
Standard Task Form |
-120 |
|
|
|
|
refund shipping charges |
7/22/2019 |
7/22/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
243703 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/22/2019 |
7/22/2019 12:00:00 AM |
|
|
In Progress |
PROGRESS |
|
|
0:00 |
9:00 am |
please refund |
|
1265917 |
Task |
1 |
|
|
task |
7/22/2019 |
|
|
7/22/2019 12:08 pm |
|
7/22/2019 |
|
e=T&id=243703 |
-1 |
F |
usps didn't ship this on time , refunding the shipping and handling charge as per Michael approval . |
|
|
|
F |
America/New_York |
task |
7/22/2019 12:08 pm |
| 243930 |
|
|
Edward Chavez |
|
3578 |
7/22/2019 12:00:00 AM |
5009 Homemart Products |
4780 |
5009 Homemart Products : Rigoni |
22754 |
778 |
|
Standard Task Form |
-120 |
|
|
|
|
Item returned - close RMA - will give it to you tomorrow |
7/22/2019 |
7/22/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
243930 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
7/22/2019 |
7/22/2019 12:00:00 AM |
|
|
Not Started |
NOTSTART |
|
|
0:00 |
9:00 am |
RMA 3930 - Please close - item received |
Return Authorization #RMA3930 |
1267807 |
Task |
1 |
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task |
7/22/2019 |
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7/22/2019 4:59 pm |
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7/22/2019 |
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e=T&id=243930 |
-1 |
F |
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F |
America/New_York |
task |
7/22/2019 4:59 pm |
| 244751 |
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Nicollette Chavez-Olarte |
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689 |
7/23/2019 12:00:00 AM |
2276 HOUZZ |
1689 |
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95203 |
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Standard Task Form |
-120 |
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7/23/2019 |
7/23/2019 12:00:00 AM |
we sent the towel warmer w no hardware and than the wrong finish of towel warmer hardware was sent as well . please create label and send to my email . jcarvajal@swcorp.com |
7/23/2019 |
7/23/2019 12:00:00 AM |
9:00 am |
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244751 |
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F |
F |
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0.000000 |
Medium |
MEDIUM |
F |
None |
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None |
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F |
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7/23/2019 |
7/23/2019 12:00:00 AM |
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Completed |
COMPLETE |
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0:00 |
9:00 am |
rma 3949 create label |
Return Authorization #RMA3949 |
1271664 |
Task |
1 |
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task |
7/23/2019 |
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7/23/2019 10:33 am |
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7/23/2019 |
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e=T&id=244751 |
-1 |
F |
SENT- NC |
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F |
America/New_York |
task |
7/23/2019 3:03 pm |