NetSuite Backup

Table: task

InternalId actualtime custevent_ssp_task_assigned_to assigned custevent_ssp_task_assigned_to_refid assigned_refid calendardate_dt company company_refid contact contact_refid owner estimatedtimeoverride customform customform_refid custevent_ssp_task_notify_due_custom custevent_ssp_task_notify_start_custom completeddate completeddate_dt custevent_ssp_task_description duedate duedate_dt custevent_ssp_task_time_due endtime endtimepicker_refid externalid estimatedtime order order_refid id custevent_task_issue_type custevent_task_issue_type_refid relateditem relateditem_refid mfgrouting mfgrouting_refid sendemail custevent_ssp_task_sendemail parent parent_refid percentcomplete percenttimecomplete priority priority_refid accesslevel reminderminutes reminderminutes_refid remindertype remindertype_refid custevent_department custevent_department_refid timedevent custevent_ssp_task_send_email_to startdate startdate_dt starttime starttimepicker_refid status status_refid supportcase supportcase_refid timeremaining custevent_ssp_task_time_started title transaction transaction_refid custevent_ssp_task_type custevent_ssp_task_type_refid custevent_what_did_you_try custevent_what_did_you_try_refid baserecordtype calendardate conflictdata conflictwarningdiv createddate customwhence enddate endtimepicker entryformquerystring group isrelatedcompanyajob message nsbrowserenv selectedtab starttimepicker templatestored timezone type lastmodifieddate
223962 Nicollette Chavez-Olarte 689 6/25/2019 12:00:00 AM 5009 Homemart Products 4780 5009 Homemart Products : Rigoni 22754 778 Standard Task Form -120 6/25/2019 6/25/2019 12:00:00 AM Please create return label - customer got rectangular control panel but needed round one 6/25/2019 6/25/2019 12:00:00 AM 9:00 am 223962 F F 0.000000 Medium MEDIUM F None None F 6/25/2019 6/25/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA 3403- Create return label Return Authorization #RMA3403 1081535 Task 1 task 6/25/2019 6/25/2019 11:51 am 6/25/2019 e=T&id=223962 -1 F SENT - NC F America/New_York task 6/25/2019 12:53 pm
224169 Nicollette Chavez-Olarte 689 6/25/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 99385 Standard Task Form -120 6/25/2019 6/25/2019 12:00:00 AM needs return label for broken filter to see whats happening . 6/25/2019 6/25/2019 12:00:00 AM 9:00 am 224169 F F 0.000000 Medium MEDIUM F None None F 6/25/2019 6/25/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am rma warranty Sales Order #SOS215014 1081963 Task 1 task 6/25/2019 6/25/2019 1:03 pm 6/25/2019 e=T&id=224169 -1 F Hello Nicolette, Per approval from Michael he spoke with customer about a broken filter and wants them to return for further investigation. Reaching out for further assistance. This is an old order in AP and can not pull up on NetSuite. Customer Info Christopher Ernst 4995 Quaker Ln Golden, CO 80403 Label Sent - NC F America/New_York task 6/25/2019 1:09 pm
225468 Omar Lopez 2035 6/26/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 688 Standard Task Form -120 6/26/2019 6/26/2019 12:00:00 AM 9:00 am 225468 F F 0.000000 Medium MEDIUM F None None F 6/26/2019 6/26/2019 12:00:00 AM In Progress PROGRESS 0:00 9:00 am RMA3415 Return Authorization #RMA3415 1086431 Task 1 task 6/26/2019 6/26/2019 8:23 am 6/26/2019 e=T&id=225468 -1 F F America/New_York task 6/26/2019 8:23 am
225721 Michael A Lefebvre 589 6/26/2019 12:00:00 AM 5001 Home Depot.com 49 Mario Brothers 53227 679 Standard Task Form -120 7/5/2019 7/5/2019 12:00:00 AM case 8583 6/26/2019 6/26/2019 12:00:00 AM 9:00 am 225721 F F 0.000000 Medium MEDIUM F None None F 6/26/2019 6/26/2019 12:00:00 AM Completed COMPLETE CASE8583 faulty cartridge 225720 0:00 9:00 am manager call back Task 1 task 6/26/2019 6/26/2019 6:14 pm 6/26/2019 e=T&id=225721 -1 F F America/New_York task 7/5/2019 11:28 am
226173 Omar Lopez 2035 6/27/2019 12:00:00 AM 754 StudioLX Inc 2332 688 Standard Task Form -120 6/27/2019 6/27/2019 12:00:00 AM 9:00 am 226173 F F 0.000000 Medium MEDIUM F None None F 6/27/2019 6/27/2019 12:00:00 AM In Progress PROGRESS 0:00 9:00 am RMA3461 Return Authorization #RMA3461 1096882 Task 1 task 6/27/2019 6/27/2019 9:35 am 6/27/2019 e=T&id=226173 -1 F F America/New_York task 6/27/2019 9:35 am
226278 Omar Lopez 2035 6/27/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 688 Standard Task Form -120 6/27/2019 6/27/2019 12:00:00 AM 9:00 am 226278 F F 0.000000 Medium MEDIUM F None None F 6/27/2019 6/27/2019 12:00:00 AM In Progress PROGRESS 0:00 9:00 am RMA3465 Return Authorization #RMA3465 1097353 Task 1 task 6/27/2019 6/27/2019 11:34 am 6/27/2019 e=T&id=226278 -1 F F America/New_York task 6/27/2019 11:34 am
226717 Nicollette Chavez-Olarte 689 6/27/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 95202 Standard Task Form -120 7/5/2019 7/5/2019 12:00:00 AM SOS213652 6/27/2019 6/27/2019 12:00:00 AM 9:00 am 226717 F F 0.000000 Medium MEDIUM F None None F 6/27/2019 6/27/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3472- call tag Return Authorization #RMA3472 1101519 Task 1 task 6/27/2019 6/27/2019 4:16 pm 6/27/2019 e=T&id=226717 -1 F received item cracked on corner. Please schedule pickup to customers home 2240 EMERALD HILLS CIR San Jose CA 95131 F America/New_York task 7/5/2019 3:09 pm
227354 Omar Lopez 2035 6/28/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 95202 Standard Task Form -120 #SOS213959 6/28/2019 6/28/2019 12:00:00 AM 9:00 am 227354 F F 0.000000 Medium MEDIUM F None None F 6/28/2019 6/28/2019 12:00:00 AM Not Started NOTSTART 0:00 9:00 am RMA3475 Return Authorization #RMA3475 1104724 Task 1 task 6/28/2019 6/28/2019 10:23 am 6/28/2019 e=T&id=227354 -1 F cust ordered item in the wrong color. store wanted to ship back for refund F America/New_York task 6/28/2019 10:23 am
227575 Omar Lopez 2035 6/28/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 95202 Standard Task Form -120 SOSWC12779 6/28/2019 6/28/2019 12:00:00 AM 9:00 am 227575 F F 0.000000 Medium MEDIUM F None None F 6/28/2019 6/28/2019 12:00:00 AM Not Started NOTSTART 0:00 9:00 am RMA3496 Return Authorization #RMA3496 1106410 Task 1 task 6/28/2019 6/28/2019 2:28 pm 6/28/2019 e=T&id=227575 -1 F customer didnt pick up item , store shipping back. F America/New_York task 6/28/2019 2:28 pm
227793 Nicollette Chavez-Olarte 689 6/28/2019 12:00:00 AM 5009 Homemart Products 4780 5009 Homemart Products : Rigoni 22754 95203 Standard Task Form -120 6/28/2019 6/28/2019 12:00:00 AM nicollete please put the shipping label ATTN QUALITY CONTROL so justin can look at the generator when it gets here 6/28/2019 6/28/2019 12:00:00 AM 9:00 am 227793 F F 0.000000 Medium MEDIUM F None None F 6/28/2019 6/28/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3503 CREATE RETURN LABEL Return Authorization #RMA3503 1106882 Task 1 task 6/28/2019 6/28/2019 3:49 pm 6/28/2019 e=T&id=227793 -1 F Label sentt - NC please send me the label as well F America/New_York task 6/28/2019 4:18 pm
229966 LATOYA TUCKER 688 7/1/2019 12:00:00 AM 5347 Teri Wade 163854 688 Standard Task Form -120 2952WCALWAC 7/1/2019 7/1/2019 12:00:00 AM 9:00 am 229966 F F 0.000000 Medium MEDIUM F None None F 7/1/2019 7/1/2019 12:00:00 AM In Progress PROGRESS 0:00 9:00 am 5347 - Teri Wade Task 1 task 7/1/2019 7/1/2019 9:38 am 7/1/2019 e=T&id=229966 -1 F F America/New_York task 7/1/2019 9:38 am
229974 Jennifer Carvajal 95203 7/1/2019 12:00:00 AM 2511 Wayfair LLC 1928 2511 Wayfair LLC : Ryan Conway 4659 95202 Standard Task Form -120 Promised a new generator 7/1/2019 7/1/2019 12:00:00 AM 9:00 am 229974 F F 0.000000 Medium MEDIUM F None None F 7/1/2019 7/1/2019 12:00:00 AM Not Started NOTSTART CASE6456 CS88042493-steamspa 152845 0:00 9:00 am Call back Task 1 task 7/1/2019 7/1/2019 10:49 am 7/1/2019 e=T&id=229974 -1 F cust called in to confirm her filter didnt work and she was promised a new generator if problem still occurs. per jennifer she will call cust back 3307825223 cell: 3309410545- beverly F America/New_York task 7/1/2019 10:49 am
229975 Michael A Lefebvre 589 7/1/2019 12:00:00 AM 2511 Wayfair LLC 1928 2511 Wayfair LLC : Ryan Conway 4659 12888 Standard Task Form -120 7/1/2019 7/1/2019 12:00:00 AM 7/1/2019 7/1/2019 12:00:00 AM 9:00 am 229975 F F 0.000000 Medium MEDIUM F None None F 7/1/2019 7/1/2019 12:00:00 AM Completed COMPLETE CASE5859 104274-Debi Hendershot 129123 0:00 9:00 am approve labor warranty cost Task 1 task 7/1/2019 7/1/2019 10:55 am 7/1/2019 e=T&id=229975 -1 F Michael please approve this wyafair wont close the ticket until i provide update. F America/New_York task 7/1/2019 12:35 pm
230007 Omar Lopez 2035 7/1/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 12888 Standard Task Form -120 7/1/2019 7/1/2019 12:00:00 AM 9:00 am 230007 F F 0.000000 Medium MEDIUM F None None F 7/1/2019 7/1/2019 12:00:00 AM Not Started NOTSTART 0:00 9:00 am Refused by customer-RMA3522 Return Authorization #RMA3522 1118411 Task 1 task 7/1/2019 7/1/2019 11:37 am 7/1/2019 e=T&id=230007 -1 F good afternoon, this was refused by the customer didnt specify why, more than likely damaged. Costco requested RA due to customers Refusal F America/New_York task 7/1/2019 11:37 am
230009 Nicollette Chavez-Olarte 689 7/1/2019 12:00:00 AM 1854 Spa World Parts SWP SWP 3903 95202 Standard Task Form -120 7/1/2019 7/1/2019 12:00:00 AM #SOS16277 7/1/2019 7/1/2019 12:00:00 AM 9:00 am 230009 F F 0.000000 Medium MEDIUM F None None F 7/1/2019 7/1/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3524 RETURN LABEL Return Authorization #RMA3524 1118742 Task 1 task 7/1/2019 7/1/2019 11:57 am 7/1/2019 e=T&id=230009 -1 F cust email in he would like to return item since he did not want it. Label sent - NC F America/New_York task 7/1/2019 12:02 pm
230415 Nicollette Chavez-Olarte 689 7/1/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 95203 Standard Task Form -120 7/1/2019 7/1/2019 12:00:00 AM CS ENDED UP RECIEVING TWO GENERATORS . PLEASE SEND RETURN LABEL MEYR985@MSN.COM 7/1/2019 7/1/2019 12:00:00 AM 9:00 am 230415 F F 0.000000 Medium MEDIUM F None None F 7/1/2019 7/1/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3236 CREATE LABEL Return Authorization #RMA3236 1009355 Task 1 task 7/1/2019 7/1/2019 1:10 pm 7/1/2019 e=T&id=230415 -1 F Label Sent - NC F America/New_York task 7/1/2019 2:08 pm
230418 Jennifer Carvajal 95203 7/1/2019 12:00:00 AM 1854 Spa World Parts SWP SWP 3903 99385 Standard Task Form -120 7/1/2019 7/1/2019 12:00:00 AM 9:00 am 230418 F F 0.000000 Medium MEDIUM F None None F 7/1/2019 7/1/2019 12:00:00 AM In Progress PROGRESS CASE8640 defective item-Judd Leah 230413 0:00 9:00 am vessel sink Task 1 task 7/1/2019 7/1/2019 1:14 pm 7/1/2019 e=T&id=230418 -1 F F America/New_York task 7/1/2019 1:14 pm
230520 Nicollette Chavez-Olarte 689 7/1/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 12888 Standard Task Form -120 7/1/2019 7/1/2019 12:00:00 AM 7/1/2019 7/1/2019 12:00:00 AM 9:00 am 230520 F F 0.000000 Medium MEDIUM F None None F 7/1/2019 7/1/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3528- Call tag needed Return Authorization #RMA3528 1119374 Task 1 task 7/1/2019 7/1/2019 1:53 pm 7/1/2019 e=T&id=230520 -1 F Label sent - NC SHIP TO Jeff Kelly LOWE'S OF SCARBOROUGH 1000 GALLERY BOULEVARD SCARBOROUGH ME 04074 (207) 245-8897 F America/New_York task 7/1/2019 2:12 pm
230623 Nicollette Chavez-Olarte 689 7/1/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 12888 Standard Task Form -120 7/1/2019 7/1/2019 12:00:00 AM 7/1/2019 7/1/2019 12:00:00 AM 9:00 am 230623 F F 0.000000 Medium MEDIUM F None None F 7/1/2019 7/1/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3531- Call tag needed Return Authorization #RMA3531 1119504 Task 1 task 7/1/2019 7/1/2019 2:26 pm 7/1/2019 e=T&id=230623 -1 F Label sent - NC SHIP TO Jeff Kelly LOWE'S OF SCARBOROUGH 1000 GALLERY BOULEVARD SCARBOROUGH ME 04074 (207) 245-8897 F America/New_York task 7/1/2019 2:59 pm
230626 Omar Lopez 2035 7/1/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 12888 Standard Task Form -120 7/1/2019 7/1/2019 12:00:00 AM 9:00 am 230626 F F 0.000000 Medium MEDIUM F None None F 7/1/2019 7/1/2019 12:00:00 AM Not Started NOTSTART 0:00 9:00 am RMA543 Return Authorization #RMA543 352014 Task 1 task 7/1/2019 7/1/2019 3:20 pm 7/1/2019 e=T&id=230626 -1 F Omar, Please Enter case wih pictures provided on case4737 F America/New_York task 7/1/2019 3:20 pm
230628 Nicollette Chavez-Olarte 689 7/1/2019 12:00:00 AM 5009 Homemart Products 4780 5009 Homemart Products : Rigoni 22754 778 Standard Task Form -120 7/1/2019 7/1/2019 12:00:00 AM Please use phone #660-353-0060 to contact customer if necessary. 7/1/2019 7/1/2019 12:00:00 AM 9:00 am 230628 F F 0.000000 Medium MEDIUM F None None F 7/1/2019 7/1/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA 3538 - Please create BOL Return Authorization #RMA3538 1120500 Task 1 task 7/1/2019 7/1/2019 4:01 pm 7/1/2019 e=T&id=230628 -1 F BOL sent - NC F America/New_York task 7/1/2019 5:04 pm
230635 Nicollette Chavez-Olarte 689 7/1/2019 12:00:00 AM 1854 Spa World Parts SWP SWP 3903 95202 Standard Task Form -120 7/1/2019 7/1/2019 12:00:00 AM SOS213467 7/1/2019 7/1/2019 12:00:00 AM 9:00 am 230635 F F 0.000000 Medium MEDIUM F None None F 7/1/2019 7/1/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3541 return label Return Authorization #RMA3541 1120611 Task 1 task 7/1/2019 7/1/2019 4:04 pm 7/1/2019 e=T&id=230635 -1 F label sent - nc cust returned tub and needed to return oflow. F America/New_York task 7/1/2019 5:07 pm
230636 Nicollette Chavez-Olarte 689 7/1/2019 12:00:00 AM 5265 frances ferencz 151862 95203 Standard Task Form -120 7/1/2019 7/1/2019 12:00:00 AM bostonfan41267@aol.com 7/1/2019 7/1/2019 12:00:00 AM 9:00 am 230636 F F 0.000000 Medium MEDIUM F None None F 7/1/2019 7/1/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3542 CREATE LABEL Return Authorization #RMA3542 1120755 Task 1 task 7/1/2019 7/1/2019 4:50 pm 7/1/2019 e=T&id=230636 -1 F LABEL SENT - NC F America/New_York task 7/1/2019 5:10 pm
230747 Michael A Lefebvre 589 7/1/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 95203 Standard Task Form -120 7/5/2019 7/5/2019 12:00:00 AM 7/1/2019 7/1/2019 12:00:00 AM 9:00 am 230747 F F 0.000000 Medium MEDIUM F None None F 7/1/2019 7/1/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am PLEASE CALL ASAP! Sales Order #SOS215143 1087798 Task 1 task 7/1/2019 7/1/2019 5:05 pm 7/1/2019 e=T&id=230747 -1 F GABRIEL NASSAR (703)8018500 F America/New_York task 7/5/2019 11:26 am
230748 Omar Lopez 2035 7/1/2019 12:00:00 AM 1854 Spa World Parts SWP SWP 3903 95202 Standard Task Form -120 #SOS213467 7/1/2019 7/1/2019 12:00:00 AM 9:00 am 230748 F F 0.000000 Medium MEDIUM F None None F 7/1/2019 7/1/2019 12:00:00 AM Not Started NOTSTART 0:00 9:00 am Refund RMA3541 Return Authorization #RMA3541 1120611 Task 1 task 7/1/2019 7/1/2019 5:23 pm 7/1/2019 e=T&id=230748 -1 F sent cust a return label. will be shipping back to process refund F America/New_York task 7/1/2019 5:23 pm
230902 Nicollette Chavez-Olarte 689 7/2/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 146743 Standard Task Form -120 7/2/2019 7/2/2019 12:00:00 AM lowes rep faith stated that she is awaiting the return label 7/2/2019 7/2/2019 12:00:00 AM 9:00 am 230902 F F 0.000000 Medium MEDIUM F None None F 7/2/2019 7/2/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am return label Return Authorization #RMA3567 1124580 Task 1 task 7/2/2019 7/2/2019 10:53 am 7/2/2019 e=T&id=230902 -1 F Lowes should be handling this return due to reason of return - NC F America/New_York task 7/2/2019 4:17 pm
231415 Toni Marie Ligotti 1330 7/2/2019 12:00:00 AM 5009 Homemart Products 4780 5009 Homemart Products : Rigoni 22754 778 Standard Task Form -120 Please call Jeff McKee from Steam Shower Sauna Inc with payment for this order. Daniel used to handle this prior but Michael told me to ask you to contact Jeff with payment. 7/2/2019 7/2/2019 12:00:00 AM 9:00 am 231415 F F 0.000000 Medium MEDIUM F None None F 7/2/2019 7/2/2019 12:00:00 AM Not Started NOTSTART 0:00 9:00 am SOS215732 - Call Jeff with payment for this order Sales Order #SOS215732 1118640 Task 1 task 7/2/2019 7/2/2019 2:45 pm 7/2/2019 e=T&id=231415 -1 F F America/New_York task 7/2/2019 2:45 pm
231527 Omar Lopez 2035 7/2/2019 12:00:00 AM 1854 Spa World Parts SWP SWP 3903 95202 Standard Task Form -120 SOSWC7183 7/2/2019 7/2/2019 12:00:00 AM 9:00 am 231527 F F 0.000000 Medium MEDIUM F None None F 7/2/2019 7/2/2019 12:00:00 AM Not Started NOTSTART 0:00 9:00 am RMA729 Return Authorization #RMA729 396668 Task 1 task 7/2/2019 7/2/2019 5:11 pm 7/2/2019 e=T&id=231527 -1 F cci to adv she shipped back and has not yet received credit. sent order in may F America/New_York task 7/2/2019 5:11 pm
231751 Nicollette Chavez-Olarte 689 7/3/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 146743 Standard Task Form -120 7/3/2019 7/3/2019 12:00:00 AM 7/3/2019 7/3/2019 12:00:00 AM 9:00 am 231751 F F 0.000000 Medium MEDIUM F None None F 7/3/2019 7/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am rma3597 Return Authorization #RMA3597 1130379 Task 1 task 7/3/2019 7/3/2019 9:32 am 7/3/2019 e=T&id=231751 -1 F customer returned the item to lowes and lowes wants the credit. the rep knows about the restock fee and that they need to pay for the shipping F America/New_York task 7/3/2019 12:46 pm
231753 Michelle J Ceglarek 65600 7/3/2019 12:00:00 AM 2129 Classic Whirlpools 1540 2129 Classic Whirlpools : Jim White 4651 589 Standard Task Form -120 This is a case that needs to be reviewed with Joe. Customer paid a company for services rendered without having a quote form approved. These services were by a former employee (We are not to approve or pay without Joe reviewing and approving) 7/3/2019 7/3/2019 12:00:00 AM 9:00 am 231753 F F 0.000000 Medium MEDIUM F None None F Joe Schwartz 7/3/2019 7/3/2019 12:00:00 AM Not Started NOTSTART CASE5952 100095 / 160868-Peter Montanez 131409 0:00 9:00 am CASE5952 Task 1 task 7/3/2019 7/3/2019 9:53 am 7/3/2019 e=T&id=231753 -1 F F America/New_York task 7/3/2019 9:53 am
231755 Nicollette Chavez-Olarte 689 7/3/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 95203 Standard Task Form -120 7/18/2019 7/18/2019 12:00:00 AM change zipcode 7/3/2019 7/3/2019 12:00:00 AM 9:00 am 231755 F F 0.000000 Medium MEDIUM F None None F 7/3/2019 7/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am wrong zip code Sales Order #SOS215317 1097324 Task 1 task 7/3/2019 7/3/2019 9:54 am 7/3/2019 e=T&id=231755 -1 F the wrong zip code was entered , its at the usps facility. please reroute , current tracking number : 9405510200883136259322 correct address : Rodger Fabrizio Rodger Fabrizio 192 Wellington Dr Lishbers VA 24502 (434) 426-9034 F America/New_York task 7/18/2019 10:50 am
231763 Nicollette Chavez-Olarte 689 7/3/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 95202 Standard Task Form -120 7/3/2019 7/3/2019 12:00:00 AM SOSWC8828 7/3/2019 7/3/2019 12:00:00 AM 9:00 am 231763 F F 0.000000 Medium MEDIUM F None None F 7/3/2019 7/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3609-return label Return Authorization #RMA3609 1130706 Task 1 task 7/3/2019 7/3/2019 10:41 am 7/3/2019 e=T&id=231763 -1 F Label sent - NC cust needs a return label to ship back wrong product received. F America/New_York task 7/3/2019 12:44 pm
231869 Michael A Lefebvre 589 7/3/2019 12:00:00 AM 1860 Walkin Tubs of America 3909 679 Standard Task Form -120 7/5/2019 7/5/2019 12:00:00 AM please have credit of $200 issued 7/3/2019 7/3/2019 12:00:00 AM 9:00 am 231869 F F 0.000000 Medium MEDIUM F None None F 7/3/2019 7/3/2019 12:00:00 AM Completed COMPLETE CASE8652 wrong part received 230895 0:00 9:00 am $200 credit for electric heater - case 8652 Task 1 task 7/3/2019 7/3/2019 11:04 am 7/3/2019 e=T&id=231869 -1 F F America/New_York task 7/5/2019 11:26 am
231971 Toni Marie Ligotti 1330 7/3/2019 12:00:00 AM 5265 frances ferencz 151862 589 Standard Task Form -120 7/3/2019 7/3/2019 12:00:00 AM 9:00 am 231971 F F 0.000000 Medium MEDIUM F None None F 7/3/2019 7/3/2019 12:00:00 AM Not Started NOTSTART CASE8548 missing parts 224784 0:00 9:00 am CASE8548 - Credit shipping charge back Task 1 task 7/3/2019 7/3/2019 11:53 am 7/3/2019 e=T&id=231971 -1 F F America/New_York task 7/3/2019 11:53 am
232225 Nicollette Chavez-Olarte 689 7/3/2019 12:00:00 AM 754 StudioLX Inc 2332 95202 Standard Task Form -120 7/10/2019 7/10/2019 12:00:00 AM SOS214526 7/3/2019 7/3/2019 12:00:00 AM 9:00 am 232225 F F 0.000000 Medium MEDIUM F None None F 7/3/2019 7/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA2246 Return Authorization #RMA3637 1132040 Task 1 task 7/3/2019 7/3/2019 2:20 pm 7/3/2019 e=T&id=232225 -1 F Sent- NC fixture didnt fit customers supply lines in home so they didnt want it , studio lx called in for rma. F America/New_York task 7/10/2019 9:03 am
232227 Nicollette Chavez-Olarte 689 7/3/2019 12:00:00 AM 5001 Home Depot.com 49 Mario Brothers 53227 95202 Standard Task Form -120 7/3/2019 7/3/2019 12:00:00 AM BOL 7/3/2019 7/3/2019 12:00:00 AM 9:00 am 232227 F F 0.000000 Medium MEDIUM F None None F 7/3/2019 7/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am BOL Sales Order #SOS215043 1083129 Task 1 task 7/3/2019 7/3/2019 2:26 pm 7/3/2019 e=T&id=232227 -1 F veronica.rivera@aaacooper.com called in for BOL to deliver customers order F America/New_York task 7/3/2019 4:09 pm
232228 Nicollette Chavez-Olarte 689 7/3/2019 12:00:00 AM 2331 Menards 2076 12888 Standard Task Form -120 7/5/2019 7/5/2019 12:00:00 AM TOVERNON HILLS 1860 MILWAUKEE AVE VERNON HILLS IL 60061 United State 7/3/2019 7/3/2019 12:00:00 AM 9:00 am 232228 F F 0.000000 Medium MEDIUM F None None F 7/3/2019 7/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3639-call tag needed Return Authorization #RMA3639 1132167 Task 1 task 7/3/2019 7/3/2019 2:30 pm 7/3/2019 e=T&id=232228 -1 F Carrier assigned : SEKO - nc TOVERNON HILLS 1860 MILWAUKEE AVE VERNON HILLS IL 60061 United State F America/New_York task 7/5/2019 9:58 am
232229 Nicollette Chavez-Olarte 689 7/3/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 12888 Standard Task Form -120 7/5/2019 7/5/2019 12:00:00 AM PO#: 00847005836674 Order placed: 12/13/18 Member: Kurt Christensen Tub: EMBRACE FREESTANDING TUB Reason: Defective Qty: 1 Return p/u location: At Ship To Address. Kurt Christensen 200 Reeder St. Tillamook, OR 97141 Daytime Phone: 5417606172 Email: kurssat@hotmail.com 7/3/2019 7/3/2019 12:00:00 AM 9:00 am 232229 F F 0.000000 Medium MEDIUM F None None F 7/3/2019 7/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3638-Call tag needed Return Authorization #RMA3638 1132054 Task 1 task 7/3/2019 7/3/2019 2:37 pm 7/3/2019 e=T&id=232229 -1 F Carrier assigned : SEKO - NC PO#: 00847005836674 Order placed: 12/13/18 Member: Kurt Christensen Tub: EMBRACE FREESTANDING TUB Reason: Defective Qty: 1 Return p/u location: At Ship To Address. Kurt Christensen 200 Reeder St. Tillamook, OR 97141 Daytime Phone: 5417606172 Email: kurssat@hotmail.com F America/New_York task 7/5/2019 10:00 am
232231 Omar Lopez 2035 7/3/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 95202 Standard Task Form -120 SOS20356 7/3/2019 7/3/2019 12:00:00 AM 9:00 am 232231 F F 0.000000 Medium MEDIUM F None None F 7/3/2019 7/3/2019 12:00:00 AM Not Started NOTSTART 0:00 9:00 am RMA3641 Return Authorization #RMA3641 1133695 Task 1 task 7/3/2019 7/3/2019 3:11 pm 7/3/2019 e=T&id=232231 -1 F store shipping back as customer wasn't able to find someone to install F America/New_York task 7/3/2019 3:11 pm
232237 Nicollette Chavez-Olarte 689 7/3/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 99385 Standard Task Form -120 7/8/2019 7/8/2019 12:00:00 AM Sales Order #SOS20524 7/3/2019 7/3/2019 12:00:00 AM 9:00 am 232237 F F 0.000000 Medium MEDIUM F None None F 7/3/2019 7/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3644/RETURN LABEL Return Authorization #RMA3644 1134317 Task 1 task 7/3/2019 7/3/2019 3:51 pm 7/3/2019 e=T&id=232237 -1 F SENT - NC sent wrong pop drain and needs new return label F America/New_York task 7/8/2019 9:55 am
232240 Nicollette Chavez-Olarte 689 7/3/2019 12:00:00 AM 5001 Home Depot.com 49 Mario Brothers 53227 95203 Standard Task Form -120 7/5/2019 7/5/2019 12:00:00 AM NEED TO PICK UP DAMAGEDTUB 7/3/2019 7/3/2019 12:00:00 AM 9:00 am 232240 F F 0.000000 Medium MEDIUM F None None F 7/3/2019 7/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am CREATE RETURN LABEL RMA 3647 Return Authorization #RMA3647 1135137 Task 1 task 7/3/2019 7/3/2019 4:44 pm 7/3/2019 e=T&id=232240 -1 F Carrier Assigned : SEKO - NC CS GOT TUB W FAUCET HOLE DRILLED INCORRECTLY CAUSING CS NOT TO BE BALE TO FNINISH INSTALL . JUSTIN APPROVED NEW TUB AND HE GOT THE NEW TUB AND NOW IM DOING THE RETUN SINCE IVE BEEN SO BACKED UP . F America/New_York task 7/5/2019 1:15 pm
232242 Nicollette Chavez-Olarte 689 7/3/2019 12:00:00 AM 2367 Overstock.com 1778 95202 Standard Task Form -120 7/5/2019 7/5/2019 12:00:00 AM SOSWC10782 7/3/2019 7/3/2019 12:00:00 AM 9:00 am 232242 F F 0.000000 Medium MEDIUM F None None F 7/3/2019 7/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3648- pick up Sales Order #SOSWC10782 506944 Task 1 task 7/3/2019 7/3/2019 4:50 pm 7/3/2019 e=T&id=232242 -1 F Overstock should be responsible for having this returned. - NC per jose cust is being sent a warranty unit and needs the one they have picked up F America/New_York task 7/5/2019 1:37 pm
232244 Nicollette Chavez-Olarte 689 7/3/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 12888 Standard Task Form -120 7/8/2019 7/8/2019 12:00:00 AM PO#: 00847004670433 Member: Anthony Winters Tub: 3053 Dual Reason: Takes an incredible amount of hot water and isn't very functional Return p/u location: At Ship To Address Anthony Winters 6108 W Vista Mesa Dr, West Valley City, UT, 84128-4707 801-840-1332 bratheartsjerk@gmail.com 7/3/2019 7/3/2019 12:00:00 AM 9:00 am 232244 F F 0.000000 Medium MEDIUM F None None F 7/3/2019 7/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3649 Return Authorization #RMA3649 1135252 Task 1 task 7/3/2019 7/3/2019 5:37 pm 7/3/2019 e=T&id=232244 -1 F Carrier Assigned : SEKO - NC PO#: 00847004670433 Member: Anthony Winters Tub: 3053 Dual Reason: Takes an incredible amount of hot water and isn't very functional Return p/u location: At Ship To Address Anthony Winters 6108 W Vista Mesa Dr, West Valley City, UT, 84128-4707 801-840-1332 bratheartsjerk@gmail.com F America/New_York task 7/8/2019 3:54 pm
232382 Nicollette Chavez-Olarte 689 7/5/2019 12:00:00 AM 5009 Homemart Products 4780 5009 Homemart Products : Rigoni 22754 778 Standard Task Form -120 7/5/2019 7/5/2019 12:00:00 AM Please send customer a label for the broken filter so we can get it back and study it - per Justin 7/5/2019 7/5/2019 12:00:00 AM 9:00 am 232382 F F 0.000000 Medium MEDIUM F None None F 7/5/2019 7/5/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3650 - Send return label for broken filter Return Authorization #RMA3650 1138667 Task 1 task 7/5/2019 7/5/2019 8:40 am 7/5/2019 e=T&id=232382 -1 F Sent -NC F America/New_York task 7/5/2019 1:40 pm
232383 Omar Lopez 2035 7/5/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 95202 Standard Task Form -120 SOS21020 7/5/2019 7/5/2019 12:00:00 AM 9:00 am 232383 F F 0.000000 Medium MEDIUM F None None F 7/5/2019 7/5/2019 12:00:00 AM Not Started NOTSTART 0:00 9:00 am RMA3653- refund Return Authorization #RMA3653 1138807 Task 1 task 7/5/2019 7/5/2019 9:46 am 7/5/2019 e=T&id=232383 -1 F store will be shipping back states customer didnt want any more because of when it arrived. It arrived on time. 15% restocking fee applied. F America/New_York task 7/5/2019 9:46 am
232386 Nicollette Chavez-Olarte 689 7/5/2019 12:00:00 AM 2276 HOUZZ 1689 12888 Standard Task Form -120 7/5/2019 7/5/2019 12:00:00 AM Paula Boyar Paula Boyar 9494 Kenley Court Parkland FL 33076 1 (954) 775-0186 7/5/2019 7/5/2019 12:00:00 AM 9:00 am 232386 F F 0.000000 Medium MEDIUM F None None F 7/5/2019 7/5/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3652-Call tag needed Return Authorization #RMA3652 1138806 Task 1 task 7/5/2019 7/5/2019 9:51 am 7/5/2019 e=T&id=232386 -1 F Sent - NC Paula Boyar Paula Boyar 9494 Kenley Court Parkland FL 33076 1 (954) 775-0186 F America/New_York task 7/5/2019 1:43 pm
232388 Karen Klein 592 7/5/2019 12:00:00 AM 5001 Home Depot.com 49 Mario Brothers 53227 146743 Standard Task Form -120 7/5/2019 7/5/2019 12:00:00 AM 9:00 am 232388 F F 0.000000 Medium MEDIUM F None None F 7/5/2019 7/5/2019 12:00:00 AM In Progress PROGRESS CASE8706 wrong product ordered 232209 0:00 9:00 am credit Task 1 task 7/5/2019 7/5/2019 10:23 am 7/5/2019 e=T&id=232388 -1 F Depot.com customer called in stating that he was told to order the OFLOWKIT-NKL_Breeze , stated that the drain and overflow does not fit. tried looking for a po number for the tub and was not able to find it. using the phone number found the overflow under connected to a case for a steam spa.. Spoke with Michael who stated to submit the rma and new order under warranty and to zero out the price as the customer has already paid 195.00 and the new price for 42oldoverflow is 142.50 customer is due a refund of 52.50. new order number for the correct overflow SOS216024. the order bumber for the incorrect overflow that needs to be credited SOS16605. rma for the overflow 3631. F America/New_York task 7/5/2019 10:23 am
232494 Nicollette Chavez-Olarte 689 7/5/2019 12:00:00 AM 754 StudioLX Inc 2332 95202 Standard Task Form -120 7/5/2019 7/5/2019 12:00:00 AM SOS215370 7/5/2019 7/5/2019 12:00:00 AM 9:00 am 232494 F F 0.000000 Medium MEDIUM F None None F 7/5/2019 7/5/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3654- return label Return Authorization #RMA3654 1139033 Task 1 task 7/5/2019 7/5/2019 11:04 am 7/5/2019 e=T&id=232494 -1 F Sent - NC Stuido lx states item received defective and would need replacement F America/New_York task 7/5/2019 1:46 pm
232496 Nicollette Chavez-Olarte 689 7/5/2019 12:00:00 AM 2367 Overstock.com 1778 12888 Standard Task Form -120 7/5/2019 7/5/2019 12:00:00 AM 7/5/2019 7/5/2019 12:00:00 AM 9:00 am 232496 F F 0.000000 Medium MEDIUM F None None F 7/5/2019 7/5/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3655- label needed Return Authorization #RMA3655 1139234 Task 1 task 7/5/2019 7/5/2019 11:22 am 7/5/2019 e=T&id=232496 -1 F F America/New_York task 7/5/2019 3:08 pm
232498 Karen Klein 592 7/5/2019 12:00:00 AM 1860 Walkin Tubs of America 3909 589 Standard Task Form -120 7/8/2019 7/8/2019 12:00:00 AM Please credit dealer $200 for not receiving electric heater they paid for. They're keeping the tub. 7/5/2019 7/5/2019 12:00:00 AM 9:00 am 232498 F F 0.000000 Medium MEDIUM F None None F 7/5/2019 7/5/2019 12:00:00 AM Completed COMPLETE CASE8652 wrong part received 230895 0:00 9:00 am Case8652 - $200 credit to dealer Task 1 task 7/5/2019 7/5/2019 11:25 am 7/5/2019 e=T&id=232498 -1 F customer has been refunded $200.00 F America/New_York task 7/8/2019 11:23 am
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