NetSuite Backup

Table: task

InternalId actualtime custevent_ssp_task_assigned_to assigned custevent_ssp_task_assigned_to_refid assigned_refid calendardate_dt company company_refid contact contact_refid owner estimatedtimeoverride customform customform_refid custevent_ssp_task_notify_due_custom custevent_ssp_task_notify_start_custom completeddate completeddate_dt custevent_ssp_task_description duedate duedate_dt custevent_ssp_task_time_due endtime endtimepicker_refid externalid estimatedtime order order_refid id custevent_task_issue_type custevent_task_issue_type_refid relateditem relateditem_refid mfgrouting mfgrouting_refid sendemail custevent_ssp_task_sendemail parent parent_refid percentcomplete percenttimecomplete priority priority_refid accesslevel reminderminutes reminderminutes_refid remindertype remindertype_refid custevent_department custevent_department_refid timedevent custevent_ssp_task_send_email_to startdate startdate_dt starttime starttimepicker_refid status status_refid supportcase supportcase_refid timeremaining custevent_ssp_task_time_started title transaction transaction_refid custevent_ssp_task_type custevent_ssp_task_type_refid custevent_what_did_you_try custevent_what_did_you_try_refid baserecordtype calendardate conflictdata conflictwarningdiv createddate customwhence enddate endtimepicker entryformquerystring group isrelatedcompanyajob message nsbrowserenv selectedtab starttimepicker templatestored timezone type lastmodifieddate
215716 Nicollette Chavez-Olarte 689 6/13/2019 12:00:00 AM 2276 HOUZZ 1689 95202 Standard Task Form -120 6/24/2019 6/24/2019 12:00:00 AM #SOSWC13032 6/13/2019 6/13/2019 12:00:00 AM 9:00 am 215716 F F 0.000000 Medium MEDIUM F None None F 6/13/2019 6/13/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3218-return label Return Authorization #RMA3218 1004323 Task 1 task 6/13/2019 6/13/2019 5:49 pm 6/13/2019 e=T&id=215716 -1 F customer received 2 sinks in wrong color , please assist with return label to ship back. Label sent - NC F America/New_York task 6/24/2019 10:57 am
216172 Toni Marie Ligotti 1330 6/14/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 95202 Standard Task Form -120 CASE2476 6/14/2019 6/14/2019 12:00:00 AM 9:00 am 216172 F F 0.000000 Medium MEDIUM F None None F 6/14/2019 6/14/2019 12:00:00 AM Not Started NOTSTART CASE2476 138935/ damage 38829 0:00 9:00 am refund CASE2476 Task 1 task 6/14/2019 6/14/2019 2:22 pm 6/14/2019 e=T&id=216172 -1 F Customer called in several times for reimburstment status , i was not able to locate this case on excel sheet provided. please adv F America/New_York task 6/14/2019 2:22 pm
216177 Nicollette Chavez-Olarte 689 6/14/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 688 Standard Task Form -120 6/14/2019 6/14/2019 12:00:00 AM we spoke about this reqt , please stop and i have entered another SO to ship overnight 6/14/2019 6/14/2019 12:00:00 AM 9:00 am 216177 F F 0.000000 Medium MEDIUM F None None F 6/14/2019 6/14/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3236 - reqt to stop shipment Return Authorization #RMA3236 1009355 Task 1 task 6/14/2019 6/14/2019 3:35 pm 6/14/2019 e=T&id=216177 -1 F fedex confirmed this will be returned to us. - NC F America/New_York task 6/14/2019 3:43 pm
216180 Nicollette Chavez-Olarte 689 6/14/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 679 Standard Task Form -120 6/14/2019 6/14/2019 12:00:00 AM received wrong product,,,send call tag to tina.boudreaux@store.lowes.com 6/14/2019 6/14/2019 12:00:00 AM 9:00 am 216180 F F 0.000000 Medium MEDIUM F None None F 6/14/2019 6/14/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am return label RMA3237 Return Authorization #RMA3237 1009560 Task 1 task 6/14/2019 6/14/2019 3:47 pm 6/14/2019 e=T&id=216180 -1 F Sent label - NC F America/New_York task 6/14/2019 4:31 pm
216182 Nicollette Chavez-Olarte 689 6/14/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 99385 Standard Task Form -120 7/18/2019 7/18/2019 12:00:00 AM 6/14/2019 6/14/2019 12:00:00 AM 9:00 am 216182 F F 0.000000 Medium MEDIUM F None None F 6/14/2019 6/14/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am reroute Sales Order #SOSWC15279 728134 Task 1 task 6/14/2019 6/14/2019 4:03 pm 6/14/2019 e=T&id=216182 -1 F started an investigation with USPS - CASE # CA143436348 - NC F America/New_York task 7/18/2019 10:51 am
217593 Omar Lopez 2035 6/17/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 95202 Standard Task Form -120 6/24/2019 6/24/2019 12:00:00 AM #SOS16833 6/17/2019 6/17/2019 12:00:00 AM 9:00 am 217593 F F 0.000000 Medium MEDIUM F None None F 6/17/2019 6/17/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3240 Return Authorization #RMA3240 1017335 Task 1 task 6/17/2019 6/17/2019 11:22 am 6/17/2019 e=T&id=217593 -1 F will be shipping back for refund F America/New_York task 6/24/2019 9:10 am
217595 Michael A Lefebvre 589 6/17/2019 12:00:00 AM 5223 Ms Marie 149201 688 Standard Task Form -120 6/22/2019 6/22/2019 12:00:00 AM Please provide price for SH-AZ034 FOR PARTS 5-9 AND 11-18. Rep waiting for cb to process order please advs 6/17/2019 6/17/2019 12:00:00 AM 9:00 am 217595 F F 0.000000 Medium MEDIUM F None None F 6/17/2019 6/17/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am Quote for parts - 5223 Task 1 task 6/17/2019 6/17/2019 12:00 pm 6/17/2019 e=T&id=217595 -1 F F America/New_York task 6/22/2019 7:36 pm
217811 Omar Lopez 2035 6/17/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 12888 Standard Task Form -120 customer received item damaged and refused shipment. 6/17/2019 6/17/2019 12:00:00 AM 9:00 am 217811 F F 0.000000 Medium MEDIUM F None None F 6/17/2019 6/17/2019 12:00:00 AM In Progress PROGRESS 0:00 9:00 am RMA3255 Return Authorization #RMA3255 1019176 Task 1 task 6/17/2019 6/17/2019 2:04 pm 6/17/2019 e=T&id=217811 -1 F F America/New_York task 6/17/2019 2:04 pm
217814 Nicollette Chavez-Olarte 689 6/17/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 12888 Standard Task Form -120 6/17/2019 6/17/2019 12:00:00 AM PO#: 00847002298856 Order placed: 05/19/2019 Member: Pamela K Niehof Tub: DUAL SYSTEM WALKIN RIGHT Reason: Defective Qty: 1 Return p/u location: At Ship To Address Pamela Niehof 1821 WISCONSIN ST GRAND HAVEN, MI 494172571 Daytime Phone: 6168567317 Nighttime Phone: 6168567317 Email: lpniehof@att.net 6/17/2019 6/17/2019 12:00:00 AM 9:00 am 217814 F F 0.000000 Medium MEDIUM F None None F 6/17/2019 6/17/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3257- bol needed Return Authorization #RMA3257 1019291 Task 1 task 6/17/2019 6/17/2019 2:22 pm 6/17/2019 e=T&id=217814 -1 F Carrier Assigned : SEKO - NC PO#: 00847002298856 Order placed: 05/19/2019 Member: Pamela K Niehof Tub: DUAL SYSTEM WALKIN RIGHT Reason: Defective Qty: 1 Return p/u location: At Ship To Address Pamela Niehof 1821 WISCONSIN ST GRAND HAVEN, MI 494172571 Daytime Phone: 6168567317 Nighttime Phone: 6168567317 Email: lpniehof@att.net F America/New_York task 6/17/2019 3:03 pm
217816 Omar Lopez 2035 6/17/2019 12:00:00 AM 1854 Spa World Parts SWP SWP 3903 688 Standard Task Form -120 6/21/2019 6/21/2019 12:00:00 AM WAIVED RESTOCKING, OK PER MICHAEL L. 6/17/2019 6/17/2019 12:00:00 AM 9:00 am 217816 F F 0.000000 Medium MEDIUM F None None F 6/17/2019 6/17/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3256 Return Authorization #RMA3256 1019190 Task 1 task 6/17/2019 6/17/2019 2:53 pm 6/17/2019 e=T&id=217816 -1 F F America/New_York task 6/21/2019 11:32 am
218022 Nicollette Chavez-Olarte 689 6/17/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 778 Standard Task Form -120 6/18/2019 6/18/2019 12:00:00 AM Please send label for customer to return control panel - got rectangular instead of round. 6/17/2019 6/17/2019 12:00:00 AM 9:00 am 218022 F F 0.000000 Medium MEDIUM F None None F 6/17/2019 6/17/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3260 - Send return label Return Authorization #RMA3260 1020090 Task 1 task 6/17/2019 6/17/2019 5:02 pm 6/17/2019 e=T&id=218022 -1 F label sent - NC F America/New_York task 6/18/2019 9:58 am
218024 Omar Lopez 2035 6/17/2019 12:00:00 AM 2276 HOUZZ 1689 95202 Standard Task Form -120 #SOS20771 6/17/2019 6/17/2019 12:00:00 AM 9:00 am 218024 F F 0.000000 Medium MEDIUM F None None F 6/17/2019 6/17/2019 12:00:00 AM Not Started NOTSTART 0:00 9:00 am RMA3261 Return Authorization #RMA3261 1020245 Task 1 task 6/17/2019 6/17/2019 5:25 pm 6/17/2019 e=T&id=218024 -1 F customer doesnt want it , F America/New_York task 6/17/2019 5:25 pm
218025 Nicollette Chavez-Olarte 689 6/17/2019 12:00:00 AM 754 StudioLX Inc 2332 95202 Standard Task Form -120 6/18/2019 6/18/2019 12:00:00 AM #SOS17734 6/17/2019 6/17/2019 12:00:00 AM 9:00 am 218025 F F 0.000000 Medium MEDIUM F None None F 6/17/2019 6/17/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3153 - return label Return Authorization #RMA3153 991647 Task 1 task 6/17/2019 6/17/2019 5:33 pm 6/17/2019 e=T&id=218025 -1 F Label sent - NC shipped item in the wrong size , cust wanted 36 inch but item is 35in, would like a return label F America/New_York task 6/18/2019 10:03 am
218571 Nicollette Chavez-Olarte 689 6/18/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 778 Standard Task Form -120 6/18/2019 6/18/2019 12:00:00 AM Customer was missing steam head but I inadvertently entered the warranty order for the control panel. 6/18/2019 6/18/2019 12:00:00 AM 9:00 am 218571 F F 0.000000 Medium MEDIUM F None None F 6/18/2019 6/18/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3262 - Please send return label Return Authorization #RMA3262 1022739 Task 1 task 6/18/2019 6/18/2019 9:25 am 6/18/2019 e=T&id=218571 -1 F Label sent - NC F America/New_York task 6/18/2019 10:16 am
218573 Omar Lopez 2035 6/18/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 95202 Standard Task Form -120 SOS18317 6/18/2019 6/18/2019 12:00:00 AM 9:00 am 218573 F F 0.000000 Medium MEDIUM F None None F 6/18/2019 6/18/2019 12:00:00 AM Not Started NOTSTART 0:00 9:00 am RMA3263- refund Return Authorization #RMA3263 1023162 Task 1 task 6/18/2019 6/18/2019 10:00 am 6/18/2019 e=T&id=218573 -1 F Will be shipping back for refund F America/New_York task 6/18/2019 10:00 am
218574 Nicollette Chavez-Olarte 689 6/18/2019 12:00:00 AM 1854 Spa World Parts SWP SWP 3903 95203 Standard Task Form -120 6/20/2019 6/20/2019 12:00:00 AM please send me the return label to forward to customer , he said he didn't receive . sent - NC jcarvajal@swcorp.com Thanks ! 6/18/2019 6/18/2019 12:00:00 AM 9:00 am 218574 F F 0.000000 Medium MEDIUM F None None F 6/18/2019 6/18/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3264 CREATE LABEL Return Authorization #RMA3264 1023167 Task 1 task 6/18/2019 6/18/2019 10:01 am 6/18/2019 e=T&id=218574 -1 F Label sent - NC F America/New_York task 6/20/2019 9:22 am
218681 Kris Tatur Kristoff Tatur 3 -5 6/10/2019 12:00:00 AM -5 Standard Task Form -120 6/14/2019 6/14/2019 12:00:00 AM 6/18/2019 6/18/2019 12:00:00 AM 9:00 am 218681 F F 0.000000 High HIGH F None None F 6/10/2019 6/10/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am Cleanigng Up old POs from Joes List Task 1 task 6/10/2019 6/18/2019 10:31 am 6/10/2019 e=T&id=218681 -1 F America/New_York task 6/18/2019 10:31 am
218685 JUSTIN E SEXTON 586 6/18/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 95203 Standard Task Form -120 6/21/2019 6/21/2019 12:00:00 AM Kirk Norman wants a call back from a manager who can explain to him why we cant cover the damages . he is threating to get a lawyer. doesn't have an estimated cost of damage. 6/18/2019 6/18/2019 12:00:00 AM 9:00 am 218685 F F 0.000000 High HIGH F None None F 6/18/2019 6/18/2019 12:00:00 AM Completed COMPLETE CASE8137 Filter burst - caused dmg to closet area 210132 0:00 9:00 am PLEASE CALL- WANTS TO GET A LAWYER Task 1 task 6/18/2019 6/18/2019 10:55 am 6/18/2019 e=T&id=218685 -1 F customer rep called again , please give him a call today 6/18/2019. Per the case notes, Customer installed Filter according to instructions, CS/Tech Dept. Mgr will need to follow up to authorize or deny coverage of the damages he is claiming. F America/New_York task 6/21/2019 2:25 pm
219106 Nicollette Chavez-Olarte 689 6/18/2019 12:00:00 AM 5001 Home Depot.com 49 Mario Brothers 53227 688 Standard Task Form -120 6/24/2019 6/24/2019 12:00:00 AM cci called for replacement due to damage upon receipt. no refund is due 6/18/2019 6/18/2019 12:00:00 AM 9:00 am 219106 F F 0.000000 Medium MEDIUM F None None F 6/18/2019 6/18/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3273 Return Authorization #RMA3273 1025540 Task 1 task 6/18/2019 6/18/2019 3:17 pm 6/18/2019 e=T&id=219106 -1 F BOL sent 6/19 - NC F America/New_York task 6/24/2019 10:56 am
219107 Jennifer Carvajal 95203 6/18/2019 12:00:00 AM 1803 Southern Pipe & Supply 3852 589 Standard Task Form -120 e-mail in arcs 6/18/19 @ 3:10p.m. tub is leaking by door drain check valve. 6/18/2019 6/18/2019 12:00:00 AM 9:00 am 219107 F F 0.000000 Medium MEDIUM F None None F 6/18/2019 6/18/2019 12:00:00 AM Not Started NOTSTART CASE8412 3060WIHPLWFP-- Leak in tub by the door 218572 0:00 9:00 am case8412 Task 1 task 6/18/2019 6/18/2019 3:28 pm 6/18/2019 e=T&id=219107 -1 F F America/New_York task 4/4/2024 3:55 pm
219212 Omar Lopez 2035 6/18/2019 12:00:00 AM 2367 Overstock.com 1778 12888 Standard Task Form -120 6/18/2019 6/18/2019 12:00:00 AM 9:00 am 219212 F F 0.000000 Medium MEDIUM F None None F 6/18/2019 6/18/2019 12:00:00 AM In Progress PROGRESS 0:00 9:00 am RMA3278- no label needed Return Authorization #RMA3278 1027778 Task 1 task 6/18/2019 6/18/2019 5:43 pm 6/18/2019 e=T&id=219212 -1 F F America/New_York task 6/18/2019 5:43 pm
219213 Omar Lopez 2035 6/18/2019 12:00:00 AM 2367 Overstock.com 1778 12888 Standard Task Form -120 Returned as requested by overstock portal 6/18/2019 6/18/2019 12:00:00 AM 9:00 am 219213 F F 0.000000 Medium MEDIUM F None None F 6/18/2019 6/18/2019 12:00:00 AM In Progress PROGRESS 0:00 9:00 am 3279-no label needed Return Authorization #RMA3279 1027779 Task 1 task 6/18/2019 6/18/2019 5:45 pm 6/18/2019 e=T&id=219213 -1 F F America/New_York task 6/18/2019 5:56 pm
219797 Omar Lopez 2035 6/19/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 688 Standard Task Form -120 6/19/2019 6/19/2019 12:00:00 AM 9:00 am 219797 F F 0.000000 Medium MEDIUM F None None F 6/19/2019 6/19/2019 12:00:00 AM In Progress PROGRESS 0:00 9:00 am rma3284 Return Authorization #RMA3284 1056511 Task 1 task 6/19/2019 6/19/2019 12:06 pm 6/19/2019 e=T&id=219797 -1 F F America/New_York task 6/19/2019 12:06 pm
219998 Omar Lopez 2035 6/19/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 95202 Standard Task Form -120 SOS17668 6/19/2019 6/19/2019 12:00:00 AM 9:00 am 219998 F F 0.000000 Medium MEDIUM F None None F 6/19/2019 6/19/2019 12:00:00 AM Not Started NOTSTART 0:00 9:00 am RMA3288- REFUND Return Authorization #RMA3288 1057213 Task 1 task 6/19/2019 6/19/2019 2:09 pm 6/19/2019 e=T&id=219998 -1 F store will be shipping back. No restock fee for return approved by Mike. F America/New_York task 6/19/2019 2:09 pm
220017 Nicollette Chavez-Olarte 689 6/19/2019 12:00:00 AM 270 Homemart Products Inc 1686 688 Standard Task Form -120 6/19/2019 6/19/2019 12:00:00 AM 6/19/2019 6/19/2019 12:00:00 AM 9:00 am 220017 F F 0.000000 Medium MEDIUM F None None F 6/19/2019 6/19/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am rma3304 Return Authorization #RMA3304 1058273 Task 1 task 6/19/2019 6/19/2019 4:29 pm 6/19/2019 e=T&id=220017 -1 F Label sent - NC F America/New_York task 6/19/2019 5:02 pm
220118 Omar Lopez 2035 6/19/2019 12:00:00 AM 1854 Spa World Parts SWP SWP 3903 95202 Standard Task Form -120 SOSWC12760 6/19/2019 6/19/2019 12:00:00 AM 9:00 am 220118 F F 0.000000 Medium MEDIUM F None None F 6/19/2019 6/19/2019 12:00:00 AM Not Started NOTSTART 0:00 9:00 am RMA3305 Return Authorization #RMA3305 1058877 Task 1 task 6/19/2019 6/19/2019 4:45 pm 6/19/2019 e=T&id=220118 -1 F will need refund once tracking provided to show delivery. F America/New_York task 6/19/2019 4:45 pm
220385 Omar Lopez 2035 6/20/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 688 Standard Task Form -120 7/3/2019 7/3/2019 12:00:00 AM 6/20/2019 6/20/2019 12:00:00 AM 9:00 am 220385 F F 0.000000 Medium MEDIUM F None None F 6/20/2019 6/20/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3308 Return Authorization #RMA3308 1061251 Task 1 task 6/20/2019 6/20/2019 8:46 am 6/20/2019 e=T&id=220385 -1 F F America/New_York task 7/3/2019 1:35 pm
220386 Omar Lopez 2035 6/20/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 688 Standard Task Form -120 7/1/2019 7/1/2019 12:00:00 AM 6/20/2019 6/20/2019 12:00:00 AM 9:00 am 220386 F F 0.000000 Medium MEDIUM F None None F 6/20/2019 6/20/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3307 Return Authorization #RMA3307 1061231 Task 1 task 6/20/2019 6/20/2019 8:47 am 6/20/2019 e=T&id=220386 -1 F F America/New_York task 7/1/2019 11:40 am
220389 Nicollette Chavez-Olarte 689 6/20/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 688 Standard Task Form -120 6/20/2019 6/20/2019 12:00:00 AM need a return label 6/20/2019 6/20/2019 12:00:00 AM 9:00 am 220389 F F 0.000000 Medium MEDIUM F None None F 6/20/2019 6/20/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am return Return Authorization #RMA3314 1061778 Task 1 task 6/20/2019 6/20/2019 10:39 am 6/20/2019 e=T&id=220389 -1 F label sent - NC F America/New_York task 6/20/2019 12:36 pm
220503 Nicollette Chavez-Olarte 689 6/20/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 12888 Standard Task Form -120 6/26/2019 6/26/2019 12:00:00 AM Return p/u location: At Ship To Address Kathy Shaw 1020 EVERGREEN LN VISTA, CA 920841013 Daytime Phone: 7606309070 Nighttime Phone: 7602164901 Email: kathy_vista1020@hotmail.com 6/20/2019 6/20/2019 12:00:00 AM 9:00 am 220503 F F 0.000000 Medium MEDIUM F None None F 6/20/2019 6/20/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3331-bol needed Return Authorization #RMA3331 1062332 Task 1 task 6/20/2019 6/20/2019 12:47 pm 6/20/2019 e=T&id=220503 -1 F Carrier assigned : SEKO - NC Return p/u location: At Ship To Address Kathy Shaw 1020 EVERGREEN LN VISTA, CA 920841013 Daytime Phone: 7606309070 Nighttime Phone: 7602164901 Email: kathy_vista1020@hotmail.com F America/New_York task 6/26/2019 4:46 pm
220604 Nicollette Chavez-Olarte 689 6/20/2019 12:00:00 AM 1854 Spa World Parts SWP SWP 3903 95203 Standard Task Form -120 6/20/2019 6/20/2019 12:00:00 AM ordered wrong item , sent the right one thru warranty. do not refund but send return label please to robebiz@aol.com 6/20/2019 6/20/2019 12:00:00 AM 9:00 am 220604 F F 0.000000 Medium MEDIUM F None None F 6/20/2019 6/20/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3332 CREATE LABEL Return Authorization #RMA3332 1062438 Task 1 task 6/20/2019 6/20/2019 1:04 pm 6/20/2019 e=T&id=220604 -1 F label sent - nc F America/New_York task 6/20/2019 1:08 pm
220607 Omar Lopez 2035 6/20/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 95202 Standard Task Form -120 SOS20735 6/20/2019 6/20/2019 12:00:00 AM 9:00 am 220607 F F 0.000000 Medium MEDIUM F None None F 6/20/2019 6/20/2019 12:00:00 AM Not Started NOTSTART 0:00 9:00 am RMA3334-refund Return Authorization #RMA3334 1062901 Task 1 task 6/20/2019 6/20/2019 1:54 pm 6/20/2019 e=T&id=220607 -1 F store ci stating they will be returning back to us as cust states its too big. F America/New_York task 6/20/2019 1:54 pm
220709 JUSTIN E SEXTON 586 6/20/2019 12:00:00 AM 5001 Home Depot.com 49 Mario Brothers 53227 679 Standard Task Form -120 6/27/2019 6/27/2019 12:00:00 AM Please review case and photo and advise 6/20/2019 6/20/2019 12:00:00 AM 9:00 am 220709 F F 0.000000 Medium MEDIUM F None None F 6/20/2019 6/20/2019 12:00:00 AM Completed COMPLETE CASE8453 Install issues 220608 0:00 9:00 am review photo/case Task 1 task 6/20/2019 6/20/2019 2:03 pm 6/20/2019 e=T&id=220709 -1 F F America/New_York task 6/27/2019 8:59 am
220715 Omar Lopez 2035 6/20/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 95203 Standard Task Form -120 Omar the cs said they never got the order. fed ex shows no signature was required. Nicolette told me to let you know and place a new order. thank you 6/20/2019 6/20/2019 12:00:00 AM 9:00 am 220715 F F 0.000000 Medium MEDIUM F None None F 6/20/2019 6/20/2019 12:00:00 AM In Progress PROGRESS 0:00 9:00 am RMA3335 Return Authorization #RMA3335 1063012 Task 1 task 6/20/2019 6/20/2019 2:22 pm 6/20/2019 e=T&id=220715 -1 F F America/New_York task 6/20/2019 2:22 pm
220860 Nicollette Chavez-Olarte 689 6/20/2019 12:00:00 AM 754 StudioLX Inc 2332 95202 Standard Task Form -120 6/21/2019 6/21/2019 12:00:00 AM #SOS20858 6/20/2019 6/20/2019 12:00:00 AM 9:00 am 220860 F F 0.000000 Medium MEDIUM F None None F 6/20/2019 6/20/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3338 Return Authorization #RMA3338 1063651 Task 1 task 6/20/2019 6/20/2019 5:40 pm 6/20/2019 e=T&id=220860 -1 F please provide return label or pick up for towel warmer Shipping label was sent on 6/17- NC F America/New_York task 6/21/2019 10:14 am
221769 Omar Lopez 2035 6/21/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 95202 Standard Task Form -120 SOS19098 6/21/2019 6/21/2019 12:00:00 AM 9:00 am 221769 F F 0.000000 Medium MEDIUM F None None F 6/21/2019 6/21/2019 12:00:00 AM Not Started NOTSTART 0:00 9:00 am RMA3354-refused Return Authorization #RMA3354 1067822 Task 1 task 6/21/2019 6/21/2019 3:53 pm 6/21/2019 e=T&id=221769 -1 F customer refused order and it will be shipped back for damages F America/New_York task 6/21/2019 3:53 pm
221772 JUSTIN E SEXTON 586 6/24/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 586 Standard Task Form -120 6/27/2019 6/27/2019 12:00:00 AM Pick Hot valve for FHC20174 for Jenny 6/24/2019 6/24/2019 12:00:00 AM 9:00 am 221772 F F 0.000000 Medium MEDIUM F None None F 6/24/2019 6/24/2019 12:00:00 AM Completed COMPLETE CASE8474 leak from faucet set 221647 0:00 9:00 am Locate Hot valve for FHC20174 Task 1 task 6/24/2019 6/21/2019 4:45 pm 6/24/2019 e=T&id=221772 -1 F F America/New_York task 6/27/2019 9:02 am
222826 Tom Unterfenger Omar Lopez 1 2035 6/24/2019 12:00:00 AM 5054 Home Depot SOS 15381 688 Standard Task Form -120 Recvd cxld reqt reqt from dealer HD on 6/22 order shipped on 6/17, possible return 6/24/2019 6/24/2019 12:00:00 AM 9:00 am 222826 F F 0.000000 Medium MEDIUM F None None F 6/24/2019 6/24/2019 12:00:00 AM In Progress PROGRESS 0:00 9:00 am RMA3357 Return Authorization #RMA3357 1074121 Task 1 task 6/24/2019 6/24/2019 8:35 am 6/24/2019 e=T&id=222826 -1 F F America/New_York task 6/24/2019 8:35 am
222827 Nicollette Chavez-Olarte 689 6/24/2019 12:00:00 AM 5001 Home Depot.com 49 Mario Brothers 53227 12888 Standard Task Form -120 7/5/2019 7/5/2019 12:00:00 AM pick up location same as delivery location 6/24/2019 6/24/2019 12:00:00 AM 9:00 am 222827 F F 0.000000 Medium MEDIUM F None None F 6/24/2019 6/24/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3358- BOL NEEDED Return Authorization #RMA3358 1074702 Task 1 task 6/24/2019 6/24/2019 9:13 am 6/24/2019 e=T&id=222827 -1 F Carrier assigned : SEKO - NC F America/New_York task 7/5/2019 10:02 am
222830 Omar Lopez 2035 6/24/2019 12:00:00 AM 5001 Home Depot.com 49 Mario Brothers 53227 688 Standard Task Form -120 NO REFUND, REPLCMNT TUB WAS ISSUED sos214557 6/24/2019 6/24/2019 12:00:00 AM 9:00 am 222830 F F 0.000000 Medium MEDIUM F None None F 6/24/2019 6/24/2019 12:00:00 AM In Progress PROGRESS 0:00 9:00 am RMA3359 Return Authorization #RMA3359 1074853 Task 1 task 6/24/2019 6/24/2019 10:08 am 6/24/2019 e=T&id=222830 -1 F F America/New_York task 6/24/2019 10:08 am
223057 Nicollette Chavez-Olarte 689 6/24/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 12888 Standard Task Form -120 6/24/2019 6/24/2019 12:00:00 AM PO#: 00847002480738 Order placed: 10/10/18 Member: Belinda DeVaughn Tub: WALK-IN BATH TUB LEFT Reason: Product Not As Expected Qty: 1 Return p/u location: At Ship To Address Belinda DeVaughn 4504 TOLBERT AVE LONG BEACH, CA 908071444 Daytime Phone: 3105900620 Nighttime Phone: 3105900620 Email: belindadevaughn@yahoo.com 6/24/2019 6/24/2019 12:00:00 AM 9:00 am 223057 F F 0.000000 Medium MEDIUM F None None F 6/24/2019 6/24/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3381-BOL needed Return Authorization #RMA3381 1076223 Task 1 task 6/24/2019 6/24/2019 2:28 pm 6/24/2019 e=T&id=223057 -1 F Carrier assigned : SEKO - NC F America/New_York task 6/24/2019 2:38 pm
223058 Nicollette Chavez-Olarte 689 6/24/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 12888 Standard Task Form -120 6/24/2019 6/24/2019 12:00:00 AM PO#: 00847008326340 Order placed: 2/23/2019 Member: Ruslan Razilov Tub: PROMO VENETIAN 36X72 DUAL Reason: Product Not As Expected Qty: 2 Return p/u location: At Ship To Address Ruslan Razilov 12755 SW Tupelo Ln Beaverton, OR 970085771 Daytime Phone: 5033806911 Email: ruslanrazilov2179@gmail.com 6/24/2019 6/24/2019 12:00:00 AM 9:00 am 223058 F F 0.000000 Medium MEDIUM F None None F 6/24/2019 6/24/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3382-BOL Needed Return Authorization #RMA3382 1076226 Task 1 task 6/24/2019 6/24/2019 2:31 pm 6/24/2019 e=T&id=223058 -1 F Carrier Assigned : SEKO - NC F America/New_York task 6/24/2019 2:41 pm
223059 Nicollette Chavez-Olarte 689 6/24/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 12888 Standard Task Form -120 6/24/2019 6/24/2019 12:00:00 AM PO#: 00847008326340 Order placed: 2/23/2019 Member: Ruslan Razilov Tub: PROMO VENETIAN 36X72 DUAL Reason: Product Not As Expected Qty: 2 Return p/u location: At Ship To Address Ruslan Razilov 12755 SW Tupelo Ln Beaverton, OR 970085771 Daytime Phone: 5033806911 Email: ruslanrazilov2179@gmail.com 6/24/2019 6/24/2019 12:00:00 AM 9:00 am 223059 F F 0.000000 Medium MEDIUM F None None F 6/24/2019 6/24/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3383-BOL needed Task 1 task 6/24/2019 6/24/2019 2:33 pm 6/24/2019 e=T&id=223059 -1 F Carrier assigned : SEKO - NC F America/New_York task 6/25/2019 4:01 pm
223060 Nicollette Chavez-Olarte 689 6/24/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 12888 Standard Task Form -120 7/10/2019 7/10/2019 12:00:00 AM PO#: 00847002558193 Order placed: 5/24/2019 Member: Kim Gaskill Tub: PROMO VENETIAN 36X72 DUAL Reason: Product Not As Expected Qty: 1 Return p/u location: At Ship To Address Kim Gaskill 5045 Apache Pl Pocatello, ID 832044531 Daytime Phone: 2082395203 Nighttime Phone: 2082521393 Email: Chubles2@msn.com 6/24/2019 6/24/2019 12:00:00 AM 9:00 am 223060 F F 0.000000 Medium MEDIUM F None None F 6/24/2019 6/24/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3384 -BOL needed Return Authorization #RMA3384 1076229 Task 1 task 6/24/2019 6/24/2019 2:44 pm 6/24/2019 e=T&id=223060 -1 F Carrier Assigned : SEKO - NC F America/New_York task 7/10/2019 3:57 pm
223192 Nicollette Chavez-Olarte 689 6/24/2019 12:00:00 AM 1854 Spa World Parts SWP SWP 3903 679 Standard Task Form -120 7/10/2019 7/10/2019 12:00:00 AM Please file missing item claim with carrier. Customers states she never received item 6/24/2019 6/24/2019 12:00:00 AM 9:00 am 223192 F F 0.000000 Medium MEDIUM F None None F 6/24/2019 6/24/2019 12:00:00 AM Completed COMPLETE CASE8515 Shipping/delivery issue 223189 0:00 9:00 am missing item Task 1 task 6/24/2019 6/24/2019 5:24 pm 6/24/2019 e=T&id=223192 -1 F must be assigned to Omar - NC F America/New_York task 7/10/2019 4:36 pm
223953 Nicollette Chavez-Olarte 689 6/25/2019 12:00:00 AM 5001 Home Depot.com 49 Mario Brothers 53227 679 Standard Task Form -120 6/25/2019 6/25/2019 12:00:00 AM Tub received damaged , please have picked up 6/25/2019 6/25/2019 12:00:00 AM 9:00 am 223953 F F 0.000000 Medium MEDIUM F None None F 6/25/2019 6/25/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3395 Pleas pick up Return Authorization #RMA3395 1080904 Task 1 task 6/25/2019 6/25/2019 10:27 am 6/25/2019 e=T&id=223953 -1 F Sent BOL - NC F America/New_York task 6/25/2019 10:50 am
223955 Nicollette Chavez-Olarte 689 6/25/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 679 Standard Task Form -120 7/23/2019 7/23/2019 12:00:00 AM Dealer unable to find return label. Please resend label to 1712409@store.lowes.com 6/25/2019 6/25/2019 12:00:00 AM 9:00 am 223955 F F 0.000000 Medium MEDIUM F None None F 6/25/2019 6/25/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3312 - Call tag request Return Authorization #RMA3312 1061544 Task 1 task 6/25/2019 6/25/2019 10:45 am 6/25/2019 e=T&id=223955 -1 F F America/New_York task 7/23/2019 2:59 pm
223956 Toni Marie Ligotti 1330 6/25/2019 12:00:00 AM 1854 Spa World Parts SWP SWP 3903 95203 Standard Task Form -120 refund shipping funds 6/25/2019 6/25/2019 12:00:00 AM 9:00 am 223956 F F 0.000000 Medium MEDIUM F None None F 6/25/2019 6/25/2019 12:00:00 AM In Progress PROGRESS 0:00 9:00 am RMA3396 1081177 Task 1 task 6/25/2019 6/25/2019 11:06 am 6/25/2019 e=T&id=223956 -1 F Good morning Toni , customer wanted overnight shipping . Need to refund customer , we took care of the shipping costs for the cs due to his situation . F America/New_York task 6/25/2019 11:06 am
223960 Nicollette Chavez-Olarte 689 6/25/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 679 Standard Task Form -120 6/25/2019 6/25/2019 12:00:00 AM Please have tub picked up, received tub with wrong faucet placement. email BOL to: ltway47@gmail.com PICKUP ADDRESS: Lynn Treadway 505 5th St Jonesboro LA 71251 (318) 259-7673 6/25/2019 6/25/2019 12:00:00 AM 9:00 am 223960 F F 0.000000 Medium MEDIUM F None None F 6/25/2019 6/25/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA3356 Pick up tub Return Authorization #RMA3356 1073888 Task 1 task 6/25/2019 6/25/2019 11:48 am 6/25/2019 e=T&id=223960 -1 F Carrier Assigned : AACT - NC F America/New_York task 6/25/2019 12:44 pm
223961 Nicollette Chavez-Olarte 689 6/25/2019 12:00:00 AM 5009 Homemart Products 4780 5009 Homemart Products : Rigoni 22754 778 Standard Task Form -120 6/25/2019 6/25/2019 12:00:00 AM Please create return label - customer got rectangular control panel but needed round one 6/25/2019 6/25/2019 12:00:00 AM 9:00 am 223961 F F 0.000000 Medium MEDIUM F None None F 6/25/2019 6/25/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA 3403- Create return label Return Authorization #RMA3403 1081535 Task 1 task 6/25/2019 6/25/2019 11:51 am 6/25/2019 e=T&id=223961 -1 F LABEL SENT - NC F America/New_York task 6/25/2019 12:52 pm
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