| 186181 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/14/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
95202 |
|
Standard Task Form |
-120 |
|
|
6/26/2019 |
6/26/2019 12:00:00 AM |
Shipped wrong item |
5/14/2019 |
5/14/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
186181 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/14/2019 |
5/14/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
Call tag RMA2246 |
Sales Order #SOSWC13554 |
638574 |
Task |
1 |
|
|
task |
5/14/2019 |
|
|
5/14/2019 2:44 pm |
|
5/14/2019 |
|
e=T&id=186181 |
-1 |
F |
can we schedule a call tag for store , Lowes 4860 Malloy Plaza, Marianna, FL 32448 |
|
|
|
F |
America/New_York |
task |
6/26/2019 9:35 am |
| 186182 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/14/2019 12:00:00 AM |
130 Costco Wholesale Corporation |
1546 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
6/26/2019 |
6/26/2019 12:00:00 AM |
Yekaterina Bevzyuk
28737 HIGHWAY U
SEDALIA, MO 65301
Daytime Phone: 9168792326
Nighttime Phone: 9168792326
Email: yekaterinaslavich@yahoo.com |
5/14/2019 |
5/14/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
186182 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/14/2019 |
5/14/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA2260 |
Return Authorization #RMA2260 |
814095 |
Task |
1 |
|
|
task |
5/14/2019 |
|
|
5/14/2019 3:01 pm |
|
5/14/2019 |
|
e=T&id=186182 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
6/26/2019 4:42 pm |
| 186183 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/14/2019 12:00:00 AM |
2331 Menards |
2076 |
|
|
679 |
|
Standard Task Form |
-120 |
|
|
6/28/2019 |
6/28/2019 12:00:00 AM |
Please have tub picked up from Menards |
5/14/2019 |
5/14/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
186183 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/14/2019 |
5/14/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA1842 - Pick up needed |
Return Authorization #RMA1842 |
749588 |
Task |
1 |
|
|
task |
5/14/2019 |
|
|
5/14/2019 3:02 pm |
|
5/14/2019 |
|
e=T&id=186183 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
6/28/2019 9:36 am |
| 186284 |
|
|
Omar Lopez |
|
2035 |
5/14/2019 12:00:00 AM |
130 Costco Wholesale Corporation |
1546 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
|
|
No label needed this was refused on arrival. |
5/14/2019 |
5/14/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
186284 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/14/2019 |
5/14/2019 12:00:00 AM |
|
|
In Progress |
PROGRESS |
|
|
0:00 |
9:00 am |
RMA2264-no label |
Return Authorization #RMA2264 |
814522 |
Task |
1 |
|
|
task |
5/14/2019 |
|
|
5/14/2019 3:07 pm |
|
5/14/2019 |
|
e=T&id=186284 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
5/14/2019 3:07 pm |
| 186391 |
|
|
Jennifer Carvajal |
|
95203 |
5/14/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
95203 |
|
Standard Task Form |
-120 |
|
|
|
|
RECIEVED VANITY DAMAGED |
5/14/2019 |
5/14/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
186391 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/14/2019 |
5/14/2019 12:00:00 AM |
|
|
In Progress |
PROGRESS |
|
|
0:00 |
9:00 am |
RMA2283 CREATE LABEL |
Return Authorization #RMA2283 |
815722 |
Task |
1 |
|
|
task |
5/14/2019 |
|
|
5/14/2019 5:49 pm |
|
5/14/2019 |
|
e=T&id=186391 |
-1 |
F |
Jen, I noticed the return email is for Lowes store. Order was originally delivered to the customers home. Where do we need to have the vanity picked up? |
|
|
|
F |
America/New_York |
task |
8/21/2019 9:47 am |
| 187036 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/15/2019 12:00:00 AM |
5029 Warranty Spa World Corporation |
6676 |
|
|
106262 |
|
Standard Task Form |
-120 |
|
|
8/20/2019 |
8/20/2019 12:00:00 AM |
Wrong parts was orders for the customer going to go about shipping out the correct items for the customer |
5/15/2019 |
5/15/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
187036 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/15/2019 |
5/15/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA2291- Create return label |
Return Authorization #RMA2291 |
818812 |
Task |
1 |
|
|
task |
5/15/2019 |
|
|
5/15/2019 9:53 am |
|
5/15/2019 |
|
e=T&id=187036 |
-1 |
F |
label sent - NC |
|
|
|
F |
America/New_York |
task |
8/20/2019 4:06 pm |
| 187042 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/15/2019 12:00:00 AM |
2086 Bathtub Network Inc |
1495 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
8/5/2019 |
8/5/2019 12:00:00 AM |
SENT - NC |
5/15/2019 |
5/15/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
187042 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/15/2019 |
5/15/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
rma2292- label needed |
Return Authorization #RMA2292 |
819083 |
Task |
1 |
|
|
task |
5/15/2019 |
|
|
5/15/2019 10:30 am |
|
5/15/2019 |
|
e=T&id=187042 |
-1 |
F |
Jerri Gorman
3224 Patricia Cove
Barlett , TN, 38133
9018572629 |
|
|
|
F |
America/New_York |
task |
8/5/2019 4:49 pm |
| 187237 |
|
|
MELISSA VIERA |
|
679 |
5/15/2019 12:00:00 AM |
5009 Homemart Products |
4780 |
5009 Homemart Products : Rigoni |
22754 |
679 |
|
Standard Task Form |
-120 |
|
|
|
|
DO NOT REFUND, REPLACEMENT SENT UNDER WARRANTY. |
5/15/2019 |
5/15/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
187237 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/15/2019 |
5/15/2019 12:00:00 AM |
|
|
Not Started |
NOTSTART |
|
|
0:00 |
9:00 am |
RMA1018 Need Pick Up |
Return Authorization #RMA1018 |
498447 |
Task |
1 |
|
|
task |
5/15/2019 |
|
|
5/15/2019 12:53 pm |
|
5/15/2019 |
|
e=T&id=187237 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
5/15/2019 12:53 pm |
| 187338 |
|
|
Toni Marie Ligotti |
|
1330 |
5/15/2019 12:00:00 AM |
1543 Lindsay Streich |
3158 |
|
|
688 |
|
Standard Task Form |
-120 |
|
|
|
|
As per Mike L. credit for missing back splash to cs $100. Updated address for gift card to be mailed. Please credit $100 |
5/15/2019 |
5/15/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
187338 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/15/2019 |
5/15/2019 12:00:00 AM |
|
|
In Progress |
PROGRESS |
CASE1419 171855-Lindsay Streich |
2329 |
0:00 |
9:00 am |
Case 1419 Credit |
|
|
Task |
1 |
|
|
task |
5/15/2019 |
|
|
5/15/2019 1:08 pm |
|
5/15/2019 |
|
e=T&id=187338 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
5/15/2019 1:08 pm |
| 188704 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/16/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
12888 |
|
Standard Task Form |
-120 |
|
|
6/13/2019 |
6/13/2019 12:00:00 AM |
|
5/16/2019 |
5/16/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
188704 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/16/2019 |
5/16/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA1714- Damaged tub |
Return Authorization #RMA1714 |
701912 |
Task |
1 |
|
|
task |
5/16/2019 |
|
|
5/16/2019 11:09 am |
|
5/16/2019 |
|
e=T&id=188704 |
-1 |
F |
Carrier assigned : SAIA - NC |
|
|
|
F |
America/New_York |
task |
6/13/2019 3:49 pm |
| 188727 |
|
|
Toni Marie Ligotti |
|
1330 |
5/16/2019 12:00:00 AM |
2186 Faucet Direct A Division of Imprvmnt Dire |
1603 |
|
|
95202 |
|
Standard Task Form |
-120 |
|
|
5/31/2019 |
5/31/2019 12:00:00 AM |
100 GC |
5/16/2019 |
5/16/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
188727 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/16/2019 |
5/16/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
CASE7110 vanity arrived without paint on the door. |
169370 |
0:00 |
9:00 am |
$100 GC |
|
|
Task |
1 |
|
|
task |
5/16/2019 |
|
|
5/16/2019 11:34 am |
|
5/16/2019 |
|
e=T&id=188727 |
-1 |
F |
Per management cust offered 100$ gc for OOS item, Please send to Chris Eccker
CER Builders, LLC
1501 Crystal Drive
528
Arlington, VA 22202 |
|
|
|
F |
America/New_York |
task |
5/31/2019 9:50 am |
| 188731 |
|
|
Omar Lopez |
|
2035 |
5/16/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
106262 |
|
Standard Task Form |
-120 |
|
|
|
|
Lowes Rep Amy called in because a customer is returning a item that she purchased in February due to the item leaking. The customer returned the item and now Lowes want to return the item to us. I requested picture to prove the leak the rep didn't have any. Informed the rep that they would be responsible for shipping the item back. Please inspect the item |
5/16/2019 |
5/16/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
188731 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/16/2019 |
5/16/2019 12:00:00 AM |
|
|
In Progress |
PROGRESS |
|
|
0:00 |
9:00 am |
RMA2351- Leaking unit please review notes |
Return Authorization #RMA2351 |
827020 |
Task |
1 |
|
|
task |
5/16/2019 |
|
|
5/16/2019 11:42 am |
|
5/16/2019 |
|
e=T&id=188731 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
5/16/2019 12:11 pm |
| 189195 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/16/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
106262 |
|
Standard Task Form |
-120 |
|
|
7/23/2019 |
7/23/2019 12:00:00 AM |
Cs received panel without a valve. Sending the customer a entire panel and the store is to return the whole shower panel |
5/16/2019 |
5/16/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
189195 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/16/2019 |
5/16/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
MISSING PART |
Return Authorization #RMA2359 |
828818 |
Task |
1 |
|
|
task |
5/16/2019 |
|
|
5/16/2019 3:06 pm |
|
5/16/2019 |
|
e=T&id=189195 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
7/23/2019 4:21 pm |
| 189199 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/16/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
95203 |
|
Standard Task Form |
-120 |
|
|
6/13/2019 |
6/13/2019 12:00:00 AM |
CUSTOMER CHANGED MIND |
5/16/2019 |
5/16/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
189199 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/16/2019 |
5/16/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA 2360 |
Return Authorization #RMA2360 |
828832 |
Task |
1 |
|
|
task |
5/16/2019 |
|
|
5/16/2019 3:21 pm |
|
5/16/2019 |
|
e=T&id=189199 |
-1 |
F |
Lowes handled return - NC |
|
|
|
F |
America/New_York |
task |
6/13/2019 4:18 pm |
| 189304 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/16/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
95202 |
|
Standard Task Form |
-120 |
|
|
7/1/2019 |
7/1/2019 12:00:00 AM |
rma request |
5/16/2019 |
5/16/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
189304 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
Kris Tatur |
5/16/2019 |
5/16/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
CASE4737 Shipping Damage |
103742 |
0:00 |
9:00 am |
RMA543 |
|
|
Task |
1 |
|
|
task |
5/16/2019 |
|
|
5/16/2019 4:20 pm |
|
5/16/2019 |
|
e=T&id=189304 |
-1 |
F |
rma request - 3/13/2019 cust wanted to return for a credit per CASE4737
Carrier assigned : SEKO |
|
|
|
F |
America/New_York |
task |
7/1/2019 11:47 am |
| 189305 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/16/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
95202 |
|
Standard Task Form |
-120 |
|
|
7/1/2019 |
7/1/2019 12:00:00 AM |
rma request |
5/16/2019 |
5/16/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
189305 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
Kris Tatur |
5/16/2019 |
5/16/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
CASE4737 Shipping Damage |
103742 |
0:00 |
9:00 am |
RMA543 |
|
|
Task |
1 |
|
|
task |
5/16/2019 |
|
|
5/16/2019 4:20 pm |
|
5/16/2019 |
|
e=T&id=189305 |
-1 |
F |
rma request - 3/13/2019 cust wanted to return for a credit per CASE4737
Carrier assigned : SEKO |
|
|
|
F |
America/New_York |
task |
7/1/2019 11:47 am |
| 190258 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/17/2019 12:00:00 AM |
1854 Spa World Parts SWP SWP |
3903 |
|
|
95203 |
|
Standard Task Form |
-120 |
|
|
6/26/2019 |
6/26/2019 12:00:00 AM |
CUSTOMER DOESNT NEED THE ITEMS |
5/17/2019 |
5/17/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
190258 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/17/2019 |
5/17/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA2408 |
Return Authorization #RMA2408 |
834882 |
Task |
1 |
|
|
task |
5/17/2019 |
|
|
5/17/2019 12:05 pm |
|
5/17/2019 |
|
e=T&id=190258 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
6/26/2019 4:43 pm |
| 190262 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/17/2019 12:00:00 AM |
5029 Warranty Spa World Corporation |
6676 |
|
|
688 |
|
Standard Task Form |
-120 |
|
|
6/26/2019 |
6/26/2019 12:00:00 AM |
RECVD THE WRONG ITEM. NO REFUND WILL ENTER REPLCMNT FOR THE CORRECT ITEM |
5/17/2019 |
5/17/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
190262 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/17/2019 |
5/17/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA2410 - RECVD THE WRONG ITEM |
Return Authorization #RMA2410 |
834988 |
Task |
1 |
|
|
task |
5/17/2019 |
|
|
5/17/2019 12:18 pm |
|
5/17/2019 |
|
e=T&id=190262 |
-1 |
F |
Sent - NC |
|
|
|
F |
America/New_York |
task |
6/26/2019 4:40 pm |
| 190264 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/17/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
95203 |
|
Standard Task Form |
-120 |
|
|
6/28/2019 |
6/28/2019 12:00:00 AM |
CUSTOMER CANCELLED |
5/17/2019 |
5/17/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
190264 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/17/2019 |
5/17/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA2413 |
Return Authorization #RMA2413 |
834997 |
Task |
1 |
|
|
task |
5/17/2019 |
|
|
5/17/2019 12:36 pm |
|
5/17/2019 |
|
e=T&id=190264 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
6/28/2019 9:35 am |
| 190265 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/17/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
95203 |
|
Standard Task Form |
-120 |
|
|
6/13/2019 |
6/13/2019 12:00:00 AM |
|
5/17/2019 |
5/17/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
190265 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/17/2019 |
5/17/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
rma 2414 |
Return Authorization #RMA2414 |
834998 |
Task |
1 |
|
|
task |
5/17/2019 |
|
|
5/17/2019 12:37 pm |
|
5/17/2019 |
|
e=T&id=190265 |
-1 |
F |
Lowes handled this return - NC |
|
|
|
F |
America/New_York |
task |
6/13/2019 4:15 pm |
| 190469 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/17/2019 12:00:00 AM |
1854 Spa World Parts SWP SWP |
3903 |
|
|
95203 |
|
Standard Task Form |
-120 |
|
|
6/13/2019 |
6/13/2019 12:00:00 AM |
please send return label |
5/17/2019 |
5/17/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
190469 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/17/2019 |
5/17/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA1222 CREATE RETURN LABEL |
Return Authorization #RMA1222 |
571537 |
Task |
1 |
|
|
task |
5/17/2019 |
|
|
5/17/2019 2:04 pm |
|
5/17/2019 |
|
e=T&id=190469 |
-1 |
F |
Sent on 5/17 - NC |
|
|
|
F |
America/New_York |
task |
6/13/2019 3:45 pm |
| 190470 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/17/2019 12:00:00 AM |
5029 Warranty Spa World Corporation |
6676 |
|
|
95203 |
|
Standard Task Form |
-120 |
|
|
7/1/2019 |
7/1/2019 12:00:00 AM |
please send return label , came damaged . she also has a random overflow kit in chrome that she didn't order . |
5/17/2019 |
5/17/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
190470 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/17/2019 |
5/17/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
rma2416 create return label |
Return Authorization #RMA2416 |
836003 |
Task |
1 |
|
|
task |
5/17/2019 |
|
|
5/17/2019 2:08 pm |
|
5/17/2019 |
|
e=T&id=190470 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
7/1/2019 11:48 am |
| 190471 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/17/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
95203 |
|
Standard Task Form |
-120 |
|
|
6/28/2019 |
6/28/2019 12:00:00 AM |
customer ordered wrong size |
5/17/2019 |
5/17/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
190471 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/17/2019 |
5/17/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
rma2417 |
Return Authorization #RMA2417 |
836008 |
Task |
1 |
|
|
task |
5/17/2019 |
|
|
5/17/2019 2:10 pm |
|
5/17/2019 |
|
e=T&id=190471 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
6/28/2019 9:38 am |
| 190474 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/17/2019 12:00:00 AM |
754 StudioLX Inc |
2332 |
|
|
106262 |
|
Standard Task Form |
-120 |
|
|
7/23/2019 |
7/23/2019 12:00:00 AM |
|
5/17/2019 |
5/17/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
190474 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/17/2019 |
5/17/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA2419 |
Return Authorization #RMA2419 |
836258 |
Task |
1 |
|
|
task |
5/17/2019 |
|
|
5/17/2019 2:55 pm |
|
5/17/2019 |
|
e=T&id=190474 |
-1 |
F |
SENT - NC |
|
|
|
F |
America/New_York |
task |
7/23/2019 3:14 pm |
| 190579 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/17/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
95202 |
|
Standard Task Form |
-120 |
|
|
6/28/2019 |
6/28/2019 12:00:00 AM |
|
5/17/2019 |
5/17/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
190579 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/17/2019 |
5/17/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA2422-return label |
Return Authorization #RMA2422 |
836719 |
Task |
1 |
|
|
task |
5/17/2019 |
|
|
5/17/2019 4:04 pm |
|
5/17/2019 |
|
e=T&id=190579 |
-1 |
F |
RMA2422 please provide return label for cust to ship back old faucet. Thank you! |
|
|
|
F |
America/New_York |
task |
6/28/2019 2:58 pm |
| 190580 |
|
|
Omar Lopez |
|
2035 |
5/17/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
688 |
|
Standard Task Form |
-120 |
|
|
|
|
Shipment refused, as per our conversation you emailed SAIA already for the refused shipment. in case the lowes rep provided jbrewer@saia.com |
5/17/2019 |
5/17/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
190580 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/17/2019 |
5/17/2019 12:00:00 AM |
|
|
In Progress |
PROGRESS |
|
|
0:00 |
9:00 am |
RMA2423-Shipment Refused |
Return Authorization #RMA2423 |
836922 |
Task |
1 |
|
|
task |
5/17/2019 |
|
|
5/17/2019 4:25 pm |
|
5/17/2019 |
|
e=T&id=190580 |
-1 |
F |
77082178301-- store ci to process refund, tracking delivered and signed by for edward. |
|
|
|
F |
America/New_York |
task |
5/28/2019 6:00 pm |
| 190582 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/17/2019 12:00:00 AM |
5001 Home Depot.com |
49 |
Mario Brothers |
53227 |
95203 |
|
Standard Task Form |
-120 |
|
|
7/23/2019 |
7/23/2019 12:00:00 AM |
customer received the wrong color mirror, placed a mirror under warranty |
5/17/2019 |
5/17/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
190582 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/17/2019 |
5/17/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
rma2424 return label needed |
Return Authorization #RMA2424 |
837232 |
Task |
1 |
|
|
task |
5/17/2019 |
|
|
5/17/2019 4:45 pm |
|
5/17/2019 |
|
e=T&id=190582 |
-1 |
F |
SENT - NC |
|
|
|
F |
America/New_York |
task |
7/23/2019 3:12 pm |
| 190583 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/17/2019 12:00:00 AM |
130 Costco Wholesale Corporation |
1546 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
6/28/2019 |
6/28/2019 12:00:00 AM |
Gregory Ford
3562 Willow Grv
New Albany, OH 430548585
Daytime Phone: 6148554565
Email: gford1966@gmail.com |
5/17/2019 |
5/17/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
190583 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/17/2019 |
5/17/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
rma2427-label needed |
Return Authorization #RMA2427 |
837455 |
Task |
1 |
|
|
task |
5/17/2019 |
|
|
5/17/2019 4:59 pm |
|
5/17/2019 |
|
e=T&id=190583 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
6/28/2019 2:58 pm |
| 190584 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/17/2019 12:00:00 AM |
130 Costco Wholesale Corporation |
1546 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
7/23/2019 |
7/23/2019 12:00:00 AM |
Penny Germanis
5439 Ashleigh Rd
Fairfax, VA 220307268
Daytime Phone: 7034002801
Email: pennygermanis@aol.com |
5/17/2019 |
5/17/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
190584 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/17/2019 |
5/17/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
rma2428-label needed |
Return Authorization #RMA2428 |
837460 |
Task |
1 |
|
|
task |
5/17/2019 |
|
|
5/17/2019 5:01 pm |
|
5/17/2019 |
|
e=T&id=190584 |
-1 |
F |
Per Lindsey :
Costco Returns thought they had the Embrace routed to you, but it turns out it was disposed of.
As a result, Access Tubs should NOT be deducted for the return
- NC |
|
|
|
F |
America/New_York |
task |
7/23/2019 3:02 pm |
| 190585 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/17/2019 12:00:00 AM |
130 Costco Wholesale Corporation |
1546 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
6/28/2019 |
6/28/2019 12:00:00 AM |
Evelyn Lenton
Lenton Company, Inc
530 COMMERCE AVE
STE C
PALMDALE, CA 935513881
Daytime Phone: 6612739179
Email: elenton@lentoncompany.com |
5/17/2019 |
5/17/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
190585 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/17/2019 |
5/17/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
rma2429-label |
Return Authorization #RMA2429 |
837461 |
Task |
1 |
|
|
task |
5/17/2019 |
|
|
5/17/2019 5:04 pm |
|
5/17/2019 |
|
e=T&id=190585 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
6/28/2019 9:40 am |
| 192598 |
|
|
Omar Lopez |
|
2035 |
5/20/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
95202 |
|
Standard Task Form |
-120 |
|
|
|
|
refund auth |
5/20/2019 |
5/20/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
192598 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/20/2019 |
5/20/2019 12:00:00 AM |
|
|
Not Started |
NOTSTART |
|
|
0:00 |
9:00 am |
refund rma |
Return Authorization #RMA2435 |
847932 |
Task |
1 |
|
|
task |
5/20/2019 |
|
|
5/20/2019 10:21 am |
|
5/20/2019 |
|
e=T&id=192598 |
-1 |
F |
lowes called in stating they are shipping order back for refund. |
|
|
|
F |
America/New_York |
task |
5/20/2019 10:21 am |
| 192676 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/20/2019 12:00:00 AM |
5001 Home Depot.com |
49 |
Mario Brothers |
53227 |
95203 |
|
Standard Task Form |
-120 |
|
|
7/10/2019 |
7/10/2019 12:00:00 AM |
RECEIVED DAMAGED |
5/20/2019 |
5/20/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
192676 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/20/2019 |
5/20/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA2464 CREATE RETURN LABEL |
Return Authorization #RMA2464 |
848799 |
Task |
1 |
|
|
task |
5/20/2019 |
|
|
5/20/2019 1:02 pm |
|
5/20/2019 |
|
e=T&id=192676 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
7/10/2019 4:33 pm |
| 192680 |
|
|
Omar Lopez |
|
2035 |
5/20/2019 12:00:00 AM |
2186 Faucet Direct A Division of Imprvmnt Dire |
1603 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
|
|
|
5/20/2019 |
5/20/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
192680 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/20/2019 |
5/20/2019 12:00:00 AM |
|
|
In Progress |
PROGRESS |
|
|
0:00 |
9:00 am |
RMA2466 |
Return Authorization #RMA2466 |
849132 |
Task |
1 |
|
|
task |
5/20/2019 |
|
|
5/20/2019 1:25 pm |
|
5/20/2019 |
|
e=T&id=192680 |
-1 |
F |
THIS WAS RETURNED BY THE CUSTOMER BECAUSE IT WONT WORK FOR PROJECT. |
|
|
|
F |
America/New_York |
task |
5/20/2019 1:25 pm |
| 192681 |
|
|
Omar Lopez |
|
2035 |
5/20/2019 12:00:00 AM |
2186 Faucet Direct A Division of Imprvmnt Dire |
1603 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
|
|
|
5/20/2019 |
5/20/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
192681 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/20/2019 |
5/20/2019 12:00:00 AM |
|
|
In Progress |
PROGRESS |
|
|
0:00 |
9:00 am |
rma2467 |
Return Authorization #RMA2467 |
849134 |
Task |
1 |
|
|
task |
5/20/2019 |
|
|
5/20/2019 1:27 pm |
|
5/20/2019 |
|
e=T&id=192681 |
-1 |
F |
CUSTOMER RETURNED THIS DUE TO NOT LIKING COLOR. CLOSE RMA ONCE RECEIVED. |
|
|
|
F |
America/New_York |
task |
5/20/2019 1:27 pm |
| 192682 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/20/2019 12:00:00 AM |
130 Costco Wholesale Corporation |
1546 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
6/28/2019 |
6/28/2019 12:00:00 AM |
|
5/20/2019 |
5/20/2019 12:00:00 AM |
9:00 am |
|
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|
192682 |
|
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|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
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|
F |
|
5/20/2019 |
5/20/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA2470- label needed |
Return Authorization #RMA2470 |
849142 |
Task |
1 |
|
|
task |
5/20/2019 |
|
|
5/20/2019 1:35 pm |
|
5/20/2019 |
|
e=T&id=192682 |
-1 |
F |
Needs to be Picked
Return p/u location:
Costco Return Depot 1991
3800 N. Division Bld. B
Morris, IL 60450
W01991sh02@costco.com
(815)710-2074
Contact: Justin Johnson (Shipping Clerk) |
|
|
|
F |
America/New_York |
task |
6/28/2019 3:01 pm |
| 193417 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/20/2019 12:00:00 AM |
5001 Home Depot.com |
49 |
Mario Brothers |
53227 |
95202 |
|
Standard Task Form |
-120 |
|
|
8/20/2019 |
8/20/2019 12:00:00 AM |
please send return label for cust to ship back chrome set.benedict.augustine@gmail.com |
5/20/2019 |
5/20/2019 12:00:00 AM |
9:00 am |
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193417 |
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F |
F |
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0.000000 |
Medium |
MEDIUM |
F |
None |
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None |
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|
|
F |
Tom Unterfenger |
5/20/2019 |
5/20/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
CASE6888 Received Damaged |
163872 |
0:00 |
9:00 am |
Return label |
|
|
Task |
1 |
|
|
task |
5/20/2019 |
|
|
5/20/2019 5:23 pm |
|
5/20/2019 |
|
e=T&id=193417 |
-1 |
F |
SENT - NC |
|
|
|
F |
America/New_York |
task |
8/20/2019 4:18 pm |
| 193985 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/21/2019 12:00:00 AM |
5009 Homemart Products |
4780 |
5009 Homemart Products : Rigoni |
22754 |
778 |
|
Standard Task Form |
-120 |
|
|
6/13/2019 |
6/13/2019 12:00:00 AM |
|
5/21/2019 |
5/21/2019 12:00:00 AM |
9:00 am |
|
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|
193985 |
|
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|
F |
F |
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|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/21/2019 |
5/21/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA 2541 - BOL Needed |
Return Authorization #RMA2541 |
854665 |
Task |
1 |
|
|
task |
5/21/2019 |
|
|
5/21/2019 9:22 am |
|
5/21/2019 |
|
e=T&id=193985 |
-1 |
F |
Customer needs tub picked up - changed mind.
Carrier Assigned : SAIA - NC |
|
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|
F |
America/New_York |
task |
6/13/2019 4:10 pm |
| 194115 |
|
|
Omar Lopez |
|
2035 |
5/21/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
106262 |
|
Standard Task Form |
-120 |
|
|
|
|
Lowes Reps Kevin claims the customer ordered an item that would not fit and would like to return it |
5/21/2019 |
5/21/2019 12:00:00 AM |
9:00 am |
|
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|
194115 |
|
|
|
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|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/21/2019 |
5/21/2019 12:00:00 AM |
|
|
Not Started |
NOTSTART |
|
|
0:00 |
9:00 am |
Wrong item Ordered |
Return Authorization #RMA2569 |
855148 |
Task |
1 |
|
|
task |
5/21/2019 |
|
|
5/21/2019 11:40 am |
|
5/21/2019 |
|
e=T&id=194115 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
5/21/2019 12:35 pm |
| 194117 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/21/2019 12:00:00 AM |
130 Costco Wholesale Corporation |
1546 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
8/5/2019 |
8/5/2019 12:00:00 AM |
Carrier Assigned : SEKO - NC |
5/21/2019 |
5/21/2019 12:00:00 AM |
9:00 am |
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|
194117 |
|
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|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/21/2019 |
5/21/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA2575 BOL needed |
|
|
Task |
1 |
|
|
task |
5/21/2019 |
|
|
5/21/2019 11:48 am |
|
5/21/2019 |
|
e=T&id=194117 |
-1 |
F |
Kevin Mance
570 Lumber Lane #53
Bridgehampton, NY 11932
Daytime Phone: 6317740785
Nighttime Phone: 6317740785
Email: mancehvac@gmail.com |
|
|
|
F |
America/New_York |
task |
8/5/2019 4:48 pm |
| 194432 |
|
|
Omar Lopez |
|
2035 |
5/21/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
688 |
|
Standard Task Form |
-120 |
|
|
|
|
|
5/21/2019 |
5/21/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
194432 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/21/2019 |
5/21/2019 12:00:00 AM |
|
|
In Progress |
PROGRESS |
|
|
0:00 |
9:00 am |
RMA2607 |
Return Authorization #RMA2607 |
856979 |
Task |
1 |
|
|
task |
5/21/2019 |
|
|
5/21/2019 3:40 pm |
|
5/21/2019 |
|
e=T&id=194432 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
5/21/2019 5:22 pm |
| 194440 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/21/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
106262 |
|
Standard Task Form |
-120 |
|
|
8/20/2019 |
8/20/2019 12:00:00 AM |
|
5/21/2019 |
5/21/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
194440 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/21/2019 |
5/21/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
Missing Silver Rods and back |
Return Authorization #RMA2608 |
857296 |
Task |
1 |
|
|
task |
5/21/2019 |
|
|
5/21/2019 4:40 pm |
|
5/21/2019 |
|
e=T&id=194440 |
-1 |
F |
sent - nc |
|
|
|
F |
America/New_York |
task |
8/20/2019 4:21 pm |
| 194441 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/21/2019 12:00:00 AM |
5000 Lowes Companies Inc. |
50 |
5000 Lowes Companies Inc. : Lowes Companies |
3546 |
106262 |
|
Standard Task Form |
-120 |
|
|
8/20/2019 |
8/20/2019 12:00:00 AM |
Lowes rep called in because the customer received the items missing rods and back the customer returned them back to lowes. |
5/21/2019 |
5/21/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
194441 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/21/2019 |
5/21/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
Missing rods and back |
Return Authorization #RMA2609 |
857298 |
Task |
1 |
|
|
task |
5/21/2019 |
|
|
5/21/2019 4:44 pm |
|
5/21/2019 |
|
e=T&id=194441 |
-1 |
F |
sent nc |
|
|
|
F |
America/New_York |
task |
8/20/2019 4:21 pm |
| 194449 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/21/2019 12:00:00 AM |
5001 Home Depot.com |
49 |
Mario Brothers |
53227 |
95202 |
|
Standard Task Form |
-120 |
|
|
7/16/2019 |
7/16/2019 12:00:00 AM |
I ACCIDENTLY ASSIGNED THIS TO MYSELF LOL CAN WE SEND A CALLTAG PLEASEE |
5/21/2019 |
5/21/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
194449 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/21/2019 |
5/21/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
CALL TAG RMA2610 |
Return Authorization #RMA2610 |
857710 |
Task |
1 |
|
|
task |
5/21/2019 |
|
|
5/21/2019 5:48 pm |
|
5/21/2019 |
|
e=T&id=194449 |
-1 |
F |
Carrier : SEKO - nc |
|
|
|
F |
America/New_York |
task |
7/16/2019 4:26 pm |
| 195074 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/22/2019 12:00:00 AM |
2186 Faucet Direct A Division of Imprvmnt Dire |
1603 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
7/1/2019 |
7/1/2019 12:00:00 AM |
|
5/22/2019 |
5/22/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
195074 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/22/2019 |
5/22/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA2624-Label needed |
Return Authorization #RMA2624 |
860267 |
Task |
1 |
|
|
task |
5/22/2019 |
|
|
5/22/2019 10:33 am |
|
5/22/2019 |
|
e=T&id=195074 |
-1 |
F |
This was Canceled via Portal but not on Our end. please provide Label for return |
|
|
|
F |
America/New_York |
task |
7/1/2019 11:37 am |
| 195078 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/22/2019 12:00:00 AM |
5001 Home Depot.com |
49 |
Mario Brothers |
53227 |
106262 |
|
Standard Task Form |
-120 |
|
|
6/13/2019 |
6/13/2019 12:00:00 AM |
|
5/22/2019 |
5/22/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
195078 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/22/2019 |
5/22/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMA- Customer is missing the steam spa send back parts no refund is needed |
Return Authorization #RMA2626 |
860381 |
Task |
1 |
|
|
task |
5/22/2019 |
|
|
5/22/2019 11:04 am |
|
5/22/2019 |
|
e=T&id=195078 |
-1 |
F |
Sent on 5/22 - NC |
|
|
|
F |
America/New_York |
task |
6/13/2019 3:44 pm |
| 195087 |
|
|
Omar Lopez |
|
2035 |
5/22/2019 12:00:00 AM |
2186 Faucet Direct A Division of Imprvmnt Dire |
1603 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
|
|
|
5/22/2019 |
5/22/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
195087 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/22/2019 |
5/22/2019 12:00:00 AM |
|
|
Not Started |
NOTSTART |
|
|
0:00 |
9:00 am |
RMA2627- no label needed |
Return Authorization #RMA2627 |
860490 |
Task |
1 |
|
|
task |
5/22/2019 |
|
|
5/22/2019 11:07 am |
|
5/22/2019 |
|
e=T&id=195087 |
-1 |
F |
1Z6FA2009024851417
please close RMA when arrives. |
|
|
|
F |
America/New_York |
task |
5/22/2019 11:07 am |
| 195098 |
|
|
Omar Lopez |
|
2035 |
5/22/2019 12:00:00 AM |
2186 Faucet Direct A Division of Imprvmnt Dire |
1603 |
|
|
12888 |
|
Standard Task Form |
-120 |
|
|
|
|
|
5/22/2019 |
5/22/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
195098 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/22/2019 |
5/22/2019 12:00:00 AM |
|
|
Not Started |
NOTSTART |
|
|
0:00 |
9:00 am |
RMA2168 |
Return Authorization #RMA2629 |
860638 |
Task |
1 |
|
|
task |
5/22/2019 |
|
|
5/22/2019 11:48 am |
|
5/22/2019 |
|
e=T&id=195098 |
-1 |
F |
Missing item in order. |
|
|
|
F |
America/New_York |
task |
5/22/2019 11:48 am |
| 195111 |
|
|
Omar Lopez |
|
2035 |
5/22/2019 12:00:00 AM |
1854 Spa World Parts SWP SWP |
3903 |
|
|
95203 |
|
Standard Task Form |
-120 |
|
|
|
|
I sent customer a picture of the parts list and she requested the hose and now claims its the wrong one and wants to return |
5/22/2019 |
5/22/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
195111 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/22/2019 |
5/22/2019 12:00:00 AM |
|
|
In Progress |
PROGRESS |
|
|
0:00 |
9:00 am |
rma2625 |
Return Authorization #RMA2625 |
860378 |
Task |
1 |
|
|
task |
5/22/2019 |
|
|
5/22/2019 12:41 pm |
|
5/22/2019 |
|
e=T&id=195111 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
5/22/2019 12:41 pm |
| 195250 |
|
|
Omar Lopez |
|
2035 |
5/22/2019 12:00:00 AM |
2304 Laz Distribution LLC |
1718 |
|
|
688 |
|
Standard Task Form |
-120 |
|
|
|
|
cs ordered duplicate orders / no restocking as courtesy |
5/22/2019 |
5/22/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
195250 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/22/2019 |
5/22/2019 12:00:00 AM |
|
|
In Progress |
PROGRESS |
|
|
0:00 |
9:00 am |
RMA2640-cs ordered duplicate / no restocking as courtesy |
Return Authorization #RMA2640 |
860908 |
Task |
1 |
|
|
task |
5/22/2019 |
|
|
5/22/2019 2:17 pm |
|
5/22/2019 |
|
e=T&id=195250 |
-1 |
F |
|
|
|
|
F |
America/New_York |
task |
5/22/2019 2:17 pm |
| 196458 |
|
|
Nicollette Chavez-Olarte |
|
689 |
5/23/2019 12:00:00 AM |
5029 Warranty Spa World Corporation |
6676 |
|
|
2058 |
|
Standard Task Form |
-120 |
|
|
6/26/2019 |
6/26/2019 12:00:00 AM |
Wrong finish was sent out. iT should had been in BN not Chrome. |
5/23/2019 |
5/23/2019 12:00:00 AM |
9:00 am |
|
|
|
|
|
|
196458 |
|
|
|
|
|
|
F |
F |
|
|
|
0.000000 |
Medium |
MEDIUM |
F |
None |
|
None |
|
|
|
F |
|
5/23/2019 |
5/23/2019 12:00:00 AM |
|
|
Completed |
COMPLETE |
|
|
0:00 |
9:00 am |
RMALAbel requested 2705 |
Return Authorization #RMA2705 |
865631 |
Task |
1 |
|
|
task |
5/23/2019 |
|
|
5/23/2019 12:23 pm |
|
5/23/2019 |
|
e=T&id=196458 |
-1 |
F |
original order# RP-CS155705305 |
|
|
|
F |
America/New_York |
task |
6/26/2019 4:45 pm |