NetSuite Backup

Table: task

InternalId actualtime custevent_ssp_task_assigned_to assigned custevent_ssp_task_assigned_to_refid assigned_refid calendardate_dt company company_refid contact contact_refid owner estimatedtimeoverride customform customform_refid custevent_ssp_task_notify_due_custom custevent_ssp_task_notify_start_custom completeddate completeddate_dt custevent_ssp_task_description duedate duedate_dt custevent_ssp_task_time_due endtime endtimepicker_refid externalid estimatedtime order order_refid id custevent_task_issue_type custevent_task_issue_type_refid relateditem relateditem_refid mfgrouting mfgrouting_refid sendemail custevent_ssp_task_sendemail parent parent_refid percentcomplete percenttimecomplete priority priority_refid accesslevel reminderminutes reminderminutes_refid remindertype remindertype_refid custevent_department custevent_department_refid timedevent custevent_ssp_task_send_email_to startdate startdate_dt starttime starttimepicker_refid status status_refid supportcase supportcase_refid timeremaining custevent_ssp_task_time_started title transaction transaction_refid custevent_ssp_task_type custevent_ssp_task_type_refid custevent_what_did_you_try custevent_what_did_you_try_refid baserecordtype calendardate conflictdata conflictwarningdiv createddate customwhence enddate endtimepicker entryformquerystring group isrelatedcompanyajob message nsbrowserenv selectedtab starttimepicker templatestored timezone type lastmodifieddate
291791 Nicollette Chavez-Olarte 689 8/23/2019 12:00:00 AM 5001 Home Depot.com 49 Mario Brothers 53227 167359 Standard Task Form -120 8/27/2019 8/27/2019 12:00:00 AM 8/23/2019 8/23/2019 12:00:00 AM 9:00 am 291791 F F 0.000000 Medium MEDIUM F None None F 8/23/2019 8/23/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am return for control panel Return Authorization #RMA4569 1518823 Task 1 task 8/23/2019 8/23/2019 1:16 pm 8/23/2019 e=T&id=291791 -1 F Hello Nicollette, Please create a return label for the control panel Sent - NC F America/New_York task 8/27/2019 4:06 pm
292092 Kemy E Lopez 167359 8/23/2019 12:00:00 AM 2331 Menards 2076 95203 Standard Task Form -120 5/28/2021 5/28/2021 12:00:00 AM 8/23/2019 8/23/2019 12:00:00 AM 9:00 am 292092 F F 0.000000 High HIGH F None None F 8/23/2019 8/23/2019 12:00:00 AM Completed COMPLETE CASE9419 leaking door - WCA 284515 0:00 9:00 am call customer Task 1 task 8/23/2019 8/23/2019 2:50 pm 8/23/2019 e=T&id=292092 -1 F F America/New_York task 5/28/2021 2:29 pm
299567 Nicollette Chavez-Olarte 689 8/26/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 167362 Standard Task Form -120 8/27/2019 8/27/2019 12:00:00 AM 1. PO#: 00847004805562 Member: Jolanta Kopec Order Date: 8/6/19 Tub: Milan Air Reason: wrong item Replacement PO#: 00847005322964 Return p/u location: Ship To Jolanta Kopec 6720 S Madison St Willowbrook, IL 60527 Daytime Phone: 847-678-3996 Nighttime Phone: 224-766-1840 Email: jolusiakop@yahoo.com 8/26/2019 8/26/2019 12:00:00 AM 9:00 am 299567 F F 0.000000 Medium MEDIUM F None None F 8/26/2019 8/26/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA 4575 call tag needed Return Authorization #RMA4575 1538552 Task 1 task 8/26/2019 8/26/2019 4:05 pm 8/26/2019 e=T&id=299567 -1 F Carrier Assigned : SEKO - NC F America/New_York task 8/27/2019 4:17 pm
299568 Nicollette Chavez-Olarte 689 8/26/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 167362 Standard Task Form -120 8/27/2019 8/27/2019 12:00:00 AM 2. PO#: 00847004876913 Member: Crystal Nguyen Order Date: 8/8/19 Tub: Venetian Dual 36x72 Reason: not as expected Return p/u location: Ship To Crystal Nguyen 1084 S TAYLOR CT ANAHEIM, CA 92808-2425 Daytime Phone: 714-879-6868 Email: cnguyen405@gmail.com 8/26/2019 8/26/2019 12:00:00 AM 9:00 am 299568 F F 0.000000 Medium MEDIUM F None None F 8/26/2019 8/26/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA 4576 call tag needed Return Authorization #RMA4576 1538558 Task 1 task 8/26/2019 8/26/2019 4:08 pm 8/26/2019 e=T&id=299568 -1 F Carrier assigned : SEKO - NC F America/New_York task 8/27/2019 4:18 pm
299569 Nicollette Chavez-Olarte 689 8/26/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 167362 Standard Task Form -120 8/27/2019 8/27/2019 12:00:00 AM 3. PO#: 00847004968851 Member: Mary Emminger Order Date: 8/11/19 Tub: Venetian Dual 32x60 Reason: not as expected Return p/u location: Ship To Mary Emminger 6074 VINEYARD AVE ALTA LOMA, CA 91701-2746 Daytime Phone: 909-816-8064 Email: mjemminger@gmail.com 8/26/2019 8/26/2019 12:00:00 AM 9:00 am 299569 F F 0.000000 Medium MEDIUM F None None F 8/26/2019 8/26/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am rma 4577 call tag needed Return Authorization #RMA4577 1538574 Task 1 task 8/26/2019 8/26/2019 4:18 pm 8/26/2019 e=T&id=299569 -1 F Carrier Assigned : SEKO - NC F America/New_York task 8/27/2019 4:20 pm
299570 Carlos D Zepeda 167362 8/26/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 167362 Standard Task Form -120 4. PO#: 00847005305828 Member: Diana Vanhelder Order Date: 8/21/19 Tub: Valley Soaker w/ Faucet Reason: refused Note: Nicollette confirmed she would have the tub stopped in transit and returned  Please provide RA# and provide return tracking # 8/26/2019 8/26/2019 12:00:00 AM 9:00 am 299570 F F 0.000000 Medium MEDIUM F None None F 8/26/2019 8/26/2019 12:00:00 AM In Progress PROGRESS 0:00 9:00 am RMA 4578 Return Authorization #RMA4578 1538578 Task 1 task 8/26/2019 8/26/2019 4:21 pm 8/26/2019 e=T&id=299570 -1 F R&L had it returned - PRO# I238658094 F America/New_York task 8/27/2019 4:41 pm
299572 Nicollette Chavez-Olarte 689 8/26/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 167362 Standard Task Form -120 8/27/2019 8/27/2019 12:00:00 AM 5. PO#: 00847005022259 Member: Nisar Qayoom Order Date: 8/12/19 Tub: Chand Soaker w/ Faucet Reason: defective Replacement PO#: 00847005344104 Return p/u location: Ship To Nisar Qayoom 6518 LITTLE OX RD FAIRFAX STATION, VA 22039-1611 Daytime Phone: 845-507-3283 Email: adilaqayoom@yahoo.com 8/26/2019 8/26/2019 12:00:00 AM 9:00 am 299572 F F 0.000000 Medium MEDIUM F None None F 8/26/2019 8/26/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA 4579 Ccall tag needed Return Authorization #RMA4579 1538583 Task 1 task 8/26/2019 8/26/2019 4:27 pm 8/26/2019 e=T&id=299572 -1 F Carrier assigned : SEKO - NC F America/New_York task 8/27/2019 4:30 pm
302949 Nicollette Chavez-Olarte 689 8/27/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 146743 Standard Task Form -120 8/27/2019 8/27/2019 12:00:00 AM 8/27/2019 8/27/2019 12:00:00 AM 9:00 am 302949 F F 0.000000 Medium MEDIUM F None None F 8/27/2019 8/27/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am call tag for rma 4580 Return Authorization #RMA4580 1542440 Task 1 task 8/27/2019 8/27/2019 8:47 am 8/27/2019 e=T&id=302949 -1 F the item was received damage no restock fee was added. photos for the claim is on the case Carrier Assigned : R&L - NC F America/New_York task 8/27/2019 4:35 pm
303057 Nicollette Chavez-Olarte 689 8/27/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 146743 Standard Task Form -120 8/28/2019 8/28/2019 12:00:00 AM 8/27/2019 8/27/2019 12:00:00 AM 9:00 am 303057 F F 0.000000 Medium MEDIUM F None None F 8/27/2019 8/27/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am call tag/ rma 4581 Return Authorization #RMA4581 1543503 Task 1 task 8/27/2019 8/27/2019 9:13 am 8/27/2019 e=T&id=303057 -1 F return because of damaged pictures assigned to the case. call tag needed Carrier Assigned : R&L - NC F America/New_York task 8/28/2019 11:33 am
303459 Nicollette Chavez-Olarte 689 8/27/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 146743 Standard Task Form -120 8/29/2019 8/29/2019 12:00:00 AM received damaged need call tag advised to send pictures and picture of bol with note of damage 8/27/2019 8/27/2019 12:00:00 AM 9:00 am 303459 F F 0.000000 Medium MEDIUM F None None F 8/27/2019 8/27/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am rma 4583 call tag needed Return Authorization #RMA4583 1545408 Task 1 task 8/27/2019 8/27/2019 10:20 am 8/27/2019 e=T&id=303459 -1 F Carrier assigned : R&L - NC F America/New_York task 8/29/2019 12:35 pm
303460 Nicollette Chavez-Olarte 689 8/27/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 146743 Standard Task Form -120 8/28/2019 8/28/2019 12:00:00 AM 8/27/2019 8/27/2019 12:00:00 AM 9:00 am 303460 F F 0.000000 Medium MEDIUM F None None F 8/27/2019 8/27/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am rma 4585 call tag needed Return Authorization #RMA4585 1545415 Task 1 task 8/27/2019 8/27/2019 10:25 am 8/27/2019 e=T&id=303460 -1 F call tag needed shipment was damaged concealed damage. sent - nc F America/New_York task 8/28/2019 11:36 am
303561 Nicollette Chavez-Olarte 689 8/27/2019 12:00:00 AM 5001 Home Depot.com 49 Mario Brothers 53227 167359 Standard Task Form -120 8/28/2019 8/28/2019 12:00:00 AM sent - nc 8/27/2019 8/27/2019 12:00:00 AM 9:00 am 303561 F F 0.000000 Medium MEDIUM F None None F 8/27/2019 8/27/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am defective item Return Authorization #RMA4586 1545423 Task 1 task 8/27/2019 8/27/2019 10:36 am 8/27/2019 e=T&id=303561 -1 F Hello Nicollette, please create return for this customer, he received a defective towel warmer. we will send out a new one once he sends out the defective one. F America/New_York task 8/28/2019 11:38 am
303969 Nicollette Chavez-Olarte 689 8/27/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 167362 Standard Task Form -120 8/28/2019 8/28/2019 12:00:00 AM PO#: 00847004677455 Order placed: 8/2/2019 Member: Amarilis Chinea Tub: EMBRACE FREESTANDING TUB Reason: Product Not As Expected Replacement PO#: 00847005447407 Qty: 1 Return p/u location: At Ship To Address. Amarilis Chinea 4224 19th Pl SW Naples, FL 341166402 Daytime Phone: 2393540536 Email: amarilischinea4102@comcast.net 8/27/2019 8/27/2019 12:00:00 AM 9:00 am 303969 F F 0.000000 Medium MEDIUM F None None F 8/27/2019 8/27/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA 4590 call tag needed Return Authorization #RMA4590 1545916 Task 1 task 8/27/2019 8/27/2019 11:52 am 8/27/2019 e=T&id=303969 -1 F Carrier assigned : r&l nc F America/New_York task 8/28/2019 11:52 am
304472 Nicollette Chavez-Olarte 689 8/27/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 95203 Standard Task Form -120 8/28/2019 8/28/2019 12:00:00 AM please send label , item is defective its at customers house 71 Grange Rd MC Donald Pa 15057 8/27/2019 8/27/2019 12:00:00 AM 9:00 am 304472 F F 0.000000 Medium MEDIUM F None None F 8/27/2019 8/27/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am rma4594 create label Return Authorization #RMA4594 1546604 Task 1 task 8/27/2019 8/27/2019 1:45 pm 8/27/2019 e=T&id=304472 -1 F SENT - NC F America/New_York task 8/28/2019 12:00 pm
304773 Nicollette Chavez-Olarte 689 8/27/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 167362 Standard Task Form -120 8/28/2019 8/28/2019 12:00:00 AM PO#: 00847004636595 Member: Mauise + Kyoo Ricard Order Date: 8/1/19 Tub: Milan Air Reason: got another Costco RA Request #: 1992RGR56114 Return from: 1992 - ATLANTA 4250 S FULTON PARKWAY UNION CITY, GA 30349 US Titi Chikoore (P) 404-461-0022 Mon-Thurs 6:30am-3pm; Friday 5am-1:30pm w01992shp@costco.com 8/27/2019 8/27/2019 12:00:00 AM 9:00 am 304773 F F 0.000000 Medium MEDIUM F None None F 8/27/2019 8/27/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA 4597 call tag needed Return Authorization #RMA4597 1547005 Task 1 task 8/27/2019 8/27/2019 2:52 pm 8/27/2019 e=T&id=304773 -1 F Carrier assigned : SEKO - NC F America/New_York task 8/28/2019 12:04 pm
306083 Joel Hernandez 694 8/27/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 150634 Standard Task Form -120 8/27/2019 8/27/2019 12:00:00 AM 9:00 am 306083 F F 0.000000 Medium MEDIUM F None None F 8/27/2019 8/27/2019 12:00:00 AM In Progress PROGRESS 0:00 9:00 am Sink needs to be crated Sales Order #SOS222671 1549669 Task 1 task 8/27/2019 8/27/2019 5:35 pm 8/27/2019 e=T&id=306083 -1 F SINK NEEDS TO BE CRATED SOS220606 SOS220989 SOS221950 SOS222440 All have arrived to UPS to damaged F America/New_York task 8/27/2019 5:35 pm
306692 Nicollette Chavez-Olarte 689 8/28/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 146743 Standard Task Form -120 8/29/2019 8/29/2019 12:00:00 AM received damaged needs call tag 8/28/2019 8/28/2019 12:00:00 AM 9:00 am 306692 F F 0.000000 Medium MEDIUM F None None F 8/28/2019 8/28/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am rma 4600 call tag Return Authorization #RMA4600 1554702 Task 1 task 8/28/2019 8/28/2019 9:19 am 8/28/2019 e=T&id=306692 -1 F carrier assigned : R&L - NC F America/New_York task 8/29/2019 12:39 pm
308015 Toni Marie Ligotti 1330 8/28/2019 12:00:00 AM 2431 Royal Plumbing 1841 588 Standard Task Form -120 Credit $211 didnt receive v-pack jets which they paid for 8/28/2019 8/28/2019 12:00:00 AM 9:00 am 308015 F F 0.000000 Medium MEDIUM F None None F 8/28/2019 8/28/2019 12:00:00 AM Not Started NOTSTART CASE9440 Didnt get v-pack jets as ordered 286629 0:00 9:00 am Case9440 Task 1 task 8/28/2019 8/28/2019 12:09 pm 8/28/2019 e=T&id=308015 -1 F F America/New_York task 8/28/2019 12:09 pm
308118 Nicollette Chavez-Olarte 689 8/28/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 167362 Standard Task Form -120 8/29/2019 8/29/2019 12:00:00 AM PO#: 00847005108504 Order placed: 8/15/2019 Member: Edna Van Voltinburg Tub: P MILAN FREESTANDING TUB Reason: Product Not As Expected Qty: 1 Return p/u location: At Ship To Address. Edna Van Voltinburg 8000 GRANITE OAKS DR GRANITE BAY, CA 957469530 Daytime Phone: 9167495231 Nighttime Phone: 9167495231 Email: ednavanvoltinburg@gmail.com 8/28/2019 8/28/2019 12:00:00 AM 9:00 am 308118 F F 0.000000 Medium MEDIUM F None None F 8/28/2019 8/28/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA 4621 Call tag needed Return Authorization #RMA4621 1555700 Task 1 task 8/28/2019 8/28/2019 12:32 pm 8/28/2019 e=T&id=308118 -1 F carrier assigned: seko - nc F America/New_York task 8/29/2019 12:41 pm
308120 Nasean G Goodluck 150634 8/28/2019 12:00:00 AM 2186 Faucet Direct A Division of Imprvmnt Dire 1603 150634 Standard Task Form -120 9/3/2019 9/3/2019 12:00:00 AM I do not see rma label confirm in commnication if possible send return label 8/28/2019 8/28/2019 12:00:00 AM 9:00 am 308120 F F 0.000000 Medium MEDIUM F None None F 8/28/2019 8/28/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am CALL TAG needed for RMA 4622 Return Authorization #RMA4622 1555734 Task 1 task 8/28/2019 8/28/2019 1:00 pm 8/28/2019 e=T&id=308120 -1 F Build.com should be handling this return. They ship on their account. - NC F America/New_York task 9/3/2019 11:33 am
308122 Nicollette Chavez-Olarte 689 8/28/2019 12:00:00 AM 5009 Homemart Products 4780 5009 Homemart Products : Rigoni 22754 95203 Standard Task Form -120 8/29/2019 8/29/2019 12:00:00 AM send label please 8/28/2019 8/28/2019 12:00:00 AM 9:00 am 308122 F F 0.000000 Medium MEDIUM F None None F 8/28/2019 8/28/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am rma4623 Return Authorization #RMA4623 1557450 Task 1 task 8/28/2019 8/28/2019 1:23 pm 8/28/2019 e=T&id=308122 -1 F sent - nc F America/New_York task 8/29/2019 12:45 pm
309435 Nicollette Chavez-Olarte 689 8/28/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 95203 Standard Task Form -120 8/29/2019 8/29/2019 12:00:00 AM need return label , item defective 8/28/2019 8/28/2019 12:00:00 AM 9:00 am 309435 F F 0.000000 Medium MEDIUM F None None F 8/28/2019 8/28/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am rma4630 create label Return Authorization #RMA4630 1560348 Task 1 task 8/28/2019 8/28/2019 5:52 pm 8/28/2019 e=T&id=309435 -1 F sent - nc F America/New_York task 8/29/2019 12:52 pm
309737 Nicollette Chavez-Olarte 689 8/29/2019 12:00:00 AM 5001 Home Depot.com 49 Mario Brothers 53227 167359 Standard Task Form -120 8/29/2019 8/29/2019 12:00:00 AM Hello Nicollette, please create RMA for the customer to return her drain assembly. We will be sending out a new one to the customer. 8/29/2019 8/29/2019 12:00:00 AM 9:00 am 309737 F F 0.000000 Medium MEDIUM F None None F 8/29/2019 8/29/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am return for drain assembly Return Authorization #RMA4636 1563780 Task 1 task 8/29/2019 8/29/2019 10:07 am 8/29/2019 e=T&id=309737 -1 F sent F America/New_York task 8/29/2019 12:55 pm
309738 Nicollette Chavez-Olarte 689 8/29/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 172606 Standard Task Form -120 9/16/2019 9/16/2019 12:00:00 AM freight damage call tag needed 8/29/2019 8/29/2019 12:00:00 AM 9:00 am 309738 F F 0.000000 Medium MEDIUM F None None F 8/29/2019 8/29/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am rma 4638 call tag Return Authorization #RMA4638 1563801 Task 1 task 8/29/2019 8/29/2019 10:09 am 8/29/2019 e=T&id=309738 -1 F contact person: Lindsey Westlund phone number 763-367-9000 ext 232 pick up should be scheduled for 7am to 4pm Carrier asssinged : seko F America/New_York task 9/16/2019 3:34 pm
309841 Carlos D Zepeda 167362 8/29/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 167362 Standard Task Form -120 Accidentally shipped this to Claude Cain in OH and it was meant to go to Kristina Largen in CA. Spoke to Claude and he said he will ship it back to us. Please send shipping label to clacia@aol.com 8/29/2019 8/29/2019 12:00:00 AM 9:00 am 309841 F F 0.000000 Medium MEDIUM F None None F 8/29/2019 8/29/2019 12:00:00 AM In Progress PROGRESS 0:00 9:00 am RMA 4641 Return Authorization #RMA4641 1563949 Task 1 task 8/29/2019 8/29/2019 11:16 am 8/29/2019 e=T&id=309841 -1 F Accidentally shipped this to Claude Cain in OH and it was meant to go to Kristina Largen in CA. Spoke to Claude and he said he will ship it back to us. Please send shipping label to clacia@aol.com F America/New_York task 8/29/2019 11:16 am
310042 Nicollette Chavez-Olarte 689 8/29/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 167362 Standard Task Form -120 8/29/2019 8/29/2019 12:00:00 AM PO#: 00847005014239 Order placed: 8/12/2019 Member: Christy Esgro-Marinakis Tub: P CHAND FREESTANDING TUB Reason: Defective Replacement PO#: 00847005486200 Qty: 1 Return p/u location: At Ship To Address. Christy Esgro-Marinakis 50630 TELLURIDE CANTON, MI 481874475 Daytime Phone: 5598628791 Nighttime Phone: 5598628791 Email: cesgro@gmail.com 8/29/2019 8/29/2019 12:00:00 AM 9:00 am 310042 F F 0.000000 Medium MEDIUM F None None F 8/29/2019 8/29/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA 4642 call tag needed Return Authorization #RMA4642 1563956 Task 1 task 8/29/2019 8/29/2019 12:01 pm 8/29/2019 e=T&id=310042 -1 F Carrier assigned : R&L - NC F America/New_York task 8/29/2019 1:04 pm
310043 Nicollette Chavez-Olarte 689 8/29/2019 12:00:00 AM 754 StudioLX Inc 2332 95203 Standard Task Form -120 8/29/2019 8/29/2019 12:00:00 AM needs return label , has box . 8/29/2019 8/29/2019 12:00:00 AM 9:00 am 310043 F F 0.000000 Medium MEDIUM F None None F 8/29/2019 8/29/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am rma4644 Return Authorization #RMA4644 1564073 Task 1 task 8/29/2019 8/29/2019 12:10 pm 8/29/2019 e=T&id=310043 -1 F SENT F America/New_York task 8/29/2019 1:08 pm
310346 Nicollette Chavez-Olarte 689 8/29/2019 12:00:00 AM 1869 Home Shopping Malls Inc 3918 95203 Standard Task Form -120 8/29/2019 8/29/2019 12:00:00 AM the rep has been dealing with mark and michael and we send the wrong hardware. they need the shower door picked up ASAP and im also doing an rma please send label to Christine <christine@totallyfurniture.com> 8/29/2019 8/29/2019 12:00:00 AM 9:00 am 310346 F F 0.000000 High HIGH F None None F 8/29/2019 8/29/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am rma 4639 label needed Return Authorization #RMA4639 1563802 Task 1 task 8/29/2019 8/29/2019 1:33 pm 8/29/2019 e=T&id=310346 -1 F Carrier Assigned : SEKO - NC F America/New_York task 8/29/2019 3:03 pm
310347 Nicollette Chavez-Olarte 689 8/29/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 95203 Standard Task Form -120 8/29/2019 8/29/2019 12:00:00 AM sent 8/29/2019 8/29/2019 12:00:00 AM 9:00 am 310347 F F 0.000000 High HIGH F None None F Tom Unterfenger 8/29/2019 8/29/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am rma4646 need picked up asap Return Authorization #RMA4646 1564209 Task 1 task 8/29/2019 8/29/2019 1:38 pm 8/29/2019 e=T&id=310347 -1 F this is the hardware for the rma4639 shower door . please have this picked up asap F America/New_York task 8/29/2019 3:59 pm
310668 Nicollette Chavez-Olarte 689 8/29/2019 12:00:00 AM 5009 Homemart Products 4780 5009 Homemart Products : Rigoni 22754 778 Standard Task Form -120 8/29/2019 8/29/2019 12:00:00 AM Please create return shipping label for this customer to return the wrong steam head they were sent. 8/29/2019 8/29/2019 12:00:00 AM 9:00 am 310668 F F 0.000000 Medium MEDIUM F None None F 8/29/2019 8/29/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA4647 - Create return label Return Authorization #RMA4647 1564235 Task 1 task 8/29/2019 8/29/2019 1:59 pm 8/29/2019 e=T&id=310668 -1 F sent - nc F America/New_York task 8/29/2019 3:57 pm
311324 Nicollette Chavez-Olarte 689 8/29/2019 12:00:00 AM 2511 Wayfair LLC 1928 2511 Wayfair LLC : Ryan Conway 4659 167362 Standard Task Form -120 8/29/2019 8/29/2019 12:00:00 AM Wayfair requested to have this cancelled and it was already fulfilled and shipped out today. Please contact UPS to recover shipment. Tracking number: 1Z6Y35920392725485 8/29/2019 8/29/2019 12:00:00 AM 9:00 am 311324 F F 0.000000 Medium MEDIUM F None None F 8/29/2019 8/29/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am Recover UPS shipment: 1Z6Y35920392725485 Sales Order #SOS222802 1559210 Task 1 task 8/29/2019 8/29/2019 3:04 pm 8/29/2019 e=T&id=311324 -1 F UPS will have this returned. F America/New_York task 8/29/2019 3:12 pm
311930 Nicollette Chavez-Olarte 689 8/29/2019 12:00:00 AM 5001 Home Depot.com 49 Mario Brothers 53227 172606 Standard Task Form -120 9/6/2019 9/6/2019 12:00:00 AM fright damage case 9540 pics attached 8/29/2019 8/29/2019 12:00:00 AM 9:00 am 311930 F F 0.000000 Medium MEDIUM F None None F 8/29/2019 8/29/2019 12:00:00 AM Completed COMPLETE CASE9504 Tub came broken 299364 0:00 9:00 am fright damage Task 1 task 8/29/2019 8/29/2019 4:48 pm 8/29/2019 e=T&id=311930 -1 F Nicolette are you asking for the sos number. If so its SOS219269 Carrier assigned : R&L - NC F America/New_York task 9/6/2019 11:55 am
312933 Nasean G Goodluck 150634 8/29/2019 12:00:00 AM 5001 Home Depot.com 49 Mario Brothers 53227 150634 Standard Task Form -120 9/3/2019 9/3/2019 12:00:00 AM received vanity damaged and needs call tag will have hd place new PO 8/29/2019 8/29/2019 12:00:00 AM 9:00 am 312933 F F 0.000000 Medium MEDIUM F None None F 8/29/2019 8/29/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am damaged vanity Return Authorization #RMA4650 1567719 Task 1 task 8/29/2019 8/29/2019 5:15 pm 8/29/2019 e=T&id=312933 -1 F Nasean, HD should be returning this. All Anzzi HD shipment ship on their account. F America/New_York task 9/3/2019 11:34 am
312934 Nicollette Chavez-Olarte 689 8/29/2019 12:00:00 AM 5001 Home Depot.com 49 Mario Brothers 53227 167359 Standard Task Form -120 8/30/2019 8/30/2019 12:00:00 AM sent 8/29/2019 8/29/2019 12:00:00 AM 9:00 am 312934 F F 0.000000 Medium MEDIUM F None None F 8/29/2019 8/29/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am Oflow Kit Return Return Authorization #RMA4651 1567827 Task 1 task 8/29/2019 8/29/2019 5:42 pm 8/29/2019 e=T&id=312934 -1 F Hello Nicollette, Please create return label for the drain and overflow kit. New item will be sent out under warranty. F America/New_York task 8/30/2019 10:53 am
312935 Michael A Lefebvre 589 8/29/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 95203 Standard Task Form -120 9/5/2019 9/5/2019 12:00:00 AM you said to send you a task so it can be reviewed 8/29/2019 8/29/2019 12:00:00 AM 9:00 am 312935 F F 0.000000 Medium MEDIUM F None None F 8/29/2019 8/29/2019 12:00:00 AM Completed COMPLETE CASE9185 leaking jet 255551 0:00 9:00 am please approve quote form Task 1 task 8/29/2019 8/29/2019 5:42 pm 8/29/2019 e=T&id=312935 -1 F no case information provided. closing task F America/New_York task 9/5/2019 3:27 pm
313740 Nicollette Chavez-Olarte 689 8/30/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 167362 Standard Task Form -120 8/30/2019 8/30/2019 12:00:00 AM PO#: 00847004687358 Member: Kate Poeschl Tub: Valley Soaker w/ Faucet Reason: too big for space, still in original box Order Date: 8/2/19 Costco RA Request #: 1995RGR150917 Return p/u location: Costco #1995 - MIRA LOMA 11600 RIVERSIDE DRIVE MIRA LOMA, CA 91752 Juan Cruz & George Cordero Mike Meadows & Jason Ochoa (P) 951-361-3606 Shipping Hours: 5am-1pm (Mon-Fri) w01995shp@costco.com 8/30/2019 8/30/2019 12:00:00 AM 9:00 am 313740 F F 0.000000 Medium MEDIUM F None None F 8/30/2019 8/30/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA 4663 Call tag needed Return Authorization #RMA4663 1571705 Task 1 task 8/30/2019 8/30/2019 11:21 am 8/30/2019 e=T&id=313740 -1 F Carrier assigned : SEKO - NC F America/New_York task 8/30/2019 11:47 am
313741 Nicollette Chavez-Olarte 689 8/30/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 167362 Standard Task Form -120 8/30/2019 8/30/2019 12:00:00 AM PO#: 00847004665442 Member: MARK LU Tub: Chand Soaker w/ Faucet Order Date: 08/01/2019 Reason: Didn't want/need/like Costco RA Request #: 1997RGR80221 Return p/u location: 1997 - MONROE TOWNSHIP 10 COSTCO DR MONROE TOWNSHIP, NJ 08831 (732) 992-2077 EXT 232 (732) 992-2086 FAX Shipping Hrs: Mon-Fri 4am-12:30pm w01997shp@costco.com  p/u has to be done by a Trailer w/ a CC Bar 8/30/2019 8/30/2019 12:00:00 AM 9:00 am 313741 F F 0.000000 Medium MEDIUM F None None F 8/30/2019 8/30/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA 4664- Call tag needed Return Authorization #RMA4664 1571714 Task 1 task 8/30/2019 8/30/2019 11:25 am 8/30/2019 e=T&id=313741 -1 F Carrier assigned : SEKO - NC F America/New_York task 8/30/2019 11:47 am
313843 Nicollette Chavez-Olarte 689 8/30/2019 12:00:00 AM 1854 Spa World Parts SWP SWP 3903 95203 Standard Task Form -120 8/30/2019 8/30/2019 12:00:00 AM SENT 8/30/2019 8/30/2019 12:00:00 AM 9:00 am 313843 F F 0.000000 Medium MEDIUM F None None F 8/30/2019 8/30/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA4662 need label Return Authorization #RMA4662 1570292 Task 1 task 8/30/2019 8/30/2019 11:29 am 8/30/2019 e=T&id=313843 -1 F cs got wrong item sent by warehouse. need label F America/New_York task 8/30/2019 11:49 am
319673 Nicollette Chavez-Olarte 689 9/3/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 778 Standard Task Form -120 9/3/2019 9/3/2019 12:00:00 AM Please send BOL to customer for pick up of this tub. Tub arrived damaged - they want a refund. 9/3/2019 9/3/2019 12:00:00 AM 9:00 am 319673 F F 0.000000 Medium MEDIUM F None None F 9/3/2019 9/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA4671 - Send BOL & set up tub pick up Return Authorization #RMA4671 1615874 Task 1 task 9/3/2019 9/3/2019 10:41 am 9/3/2019 e=T&id=319673 -1 F Carrier assigned: R&L - NC F America/New_York task 9/3/2019 2:02 pm
319980 Nicollette Chavez-Olarte 689 9/3/2019 12:00:00 AM 130 Costco Wholesale Corporation 1546 167362 Standard Task Form -120 9/3/2019 9/3/2019 12:00:00 AM PO#: 00847005150685 Order placed: 8/16/2019 Member: Sam Kim Tub: 32X60 DROP-IN BATHTUB Reason: Product Not As Expected Qty: 1 Return p/u location: At Ship To Address. Sam Kim 41250 PINE TREE CIR TEMECULA, CA 925917904 Daytime Phone: 9513269416 Nighttime Phone: 9513269416 Email: hiyoukyung@gmail.com 9/3/2019 9/3/2019 12:00:00 AM 9:00 am 319980 F F 0.000000 Medium MEDIUM F None None F 9/3/2019 9/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA 4677- call tag needed Return Authorization #RMA4677 1618155 Task 1 task 9/3/2019 9/3/2019 11:54 am 9/3/2019 e=T&id=319980 -1 F Carrier assigned : SEKO - NC F America/New_York task 9/3/2019 2:10 pm
320182 Nicollette Chavez-Olarte 689 9/3/2019 12:00:00 AM 5000 Lowes Companies Inc. 50 5000 Lowes Companies Inc. : Lowes Companies 3546 146743 Standard Task Form -120 9/4/2019 9/4/2019 12:00:00 AM lowes stated received tub damaged. need call tag and pick up 9/3/2019 9/3/2019 12:00:00 AM 9:00 am 320182 F F 0.000000 Medium MEDIUM F None None F 9/3/2019 9/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am call tag 4682 Return Authorization #RMA4682 1618525 Task 1 task 9/3/2019 9/3/2019 12:22 pm 9/3/2019 e=T&id=320182 -1 F lowes has the tub address 70 springer drive bangor me 04401 Carrier assigned : r&l - NC F America/New_York task 9/4/2019 1:57 pm
320283 Nicollette Chavez-Olarte 689 9/3/2019 12:00:00 AM 5054 Home Depot SOS 15381 146743 Standard Task Form -120 9/3/2019 9/3/2019 12:00:00 AM needs to be picked up. customer stated that he has a tub and the store has a tub 9/3/2019 9/3/2019 12:00:00 AM 9:00 am 320283 F F 0.000000 Medium MEDIUM F None None F 9/3/2019 9/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am rma 3712 Return Authorization #RMA3712 1167063 Task 1 task 9/3/2019 9/3/2019 12:28 pm 9/3/2019 e=T&id=320283 -1 F carrier assigned : r&l - nc F America/New_York task 9/3/2019 3:23 pm
321048 Nicollette Chavez-Olarte 689 9/3/2019 12:00:00 AM 2331 Menards 2076 679 Standard Task Form -120 9/3/2019 9/3/2019 12:00:00 AM please send call tag to customerservice@menardsoc.com 9/3/2019 9/3/2019 12:00:00 AM 9:00 am 321048 F F 0.000000 Medium MEDIUM F None None F 9/3/2019 9/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA 4694 - RETURN LABEL NEEDED Return Authorization #RMA4694 1619691 Task 1 task 9/3/2019 9/3/2019 3:59 pm 9/3/2019 e=T&id=321048 -1 F sent - nc F America/New_York task 9/3/2019 4:16 pm
321250 Nicollette Chavez-Olarte 689 9/3/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 167362 Standard Task Form -120 9/3/2019 9/3/2019 12:00:00 AM Sent the wrong size supply lines. Please send shipping label to bevbergman1@gmail.com so she can ship those 2 hoses back. New order has been made. 9/3/2019 9/3/2019 12:00:00 AM 9:00 am 321250 F F 0.000000 Medium MEDIUM F None None F 9/3/2019 9/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am RMA 4695 call tag needed Return Authorization #RMA4695 1620225 Task 1 task 9/3/2019 9/3/2019 4:35 pm 9/3/2019 e=T&id=321250 -1 F SENT F America/New_York task 9/3/2019 4:59 pm
321454 Nicollette Chavez-Olarte 689 9/3/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 95203 Standard Task Form -120 10/15/2019 10/15/2019 12:00:00 AM sent CP but still reading e1 . need to get it back 9/3/2019 9/3/2019 12:00:00 AM 9:00 am 321454 F F 0.000000 Medium MEDIUM F None None F 9/3/2019 9/3/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am rma4698 need label Return Authorization #RMA4698 1620753 Task 1 task 9/3/2019 9/3/2019 6:05 pm 9/3/2019 e=T&id=321454 -1 F Nicollette please send me label again to my email Resent F America/New_York task 10/15/2019 10:07 am
322360 Toni Marie Ligotti 1330 9/4/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 146743 Standard Task Form -120 9/4/2019 9/4/2019 12:00:00 AM 9:00 am 322360 F F 0.000000 Medium MEDIUM F None None F 9/4/2019 9/4/2019 12:00:00 AM In Progress PROGRESS CASE8780 repair leaking pipe 234545 0:00 9:00 am REIMBURSEMENT CASE 8780 AND 7802 Task 1 task 9/4/2019 9/4/2019 10:17 am 9/4/2019 e=T&id=322360 -1 F DEAR TONI MIKE AND AIMEE APPROVED THE REFUND FOR THIS CUSTOMER. CAN YOU PLEASE PROCESS AS THE CUSTOMER HAS BEEN WAITING. I have also attached the email from joe that says he approved amount 773.00 F America/New_York task 9/10/2019 1:21 pm
322361 Toni Marie Ligotti 1330 9/4/2019 12:00:00 AM 5001 Home Depot.com 49 Mario Brothers 53227 146743 Standard Task Form -120 9/4/2019 9/4/2019 12:00:00 AM 9:00 am 322361 F F 0.000000 Medium MEDIUM F None None F 9/4/2019 9/4/2019 12:00:00 AM In Progress PROGRESS CASE7802 29983681 197185 0:00 9:00 am INVOICES FOR 8780 AND 7802 Task 1 task 9/4/2019 9/4/2019 10:20 am 9/4/2019 e=T&id=322361 -1 F INVOICES ATTACHED TO THIS CASE F America/New_York task 9/4/2019 10:20 am
322362 Toni Marie Ligotti 1330 9/4/2019 12:00:00 AM 1869 Home Shopping Malls Inc 3918 146743 Standard Task Form -120 9/4/2019 9/4/2019 12:00:00 AM 9:00 am 322362 F F 0.000000 Medium MEDIUM F None None F 9/4/2019 9/4/2019 12:00:00 AM In Progress PROGRESS CASE9557 Wrong Color Tub 311325 0:00 9:00 am REFUND FOR 109 Task 1 task 9/4/2019 9/4/2019 10:35 am 9/4/2019 e=T&id=322362 -1 F HELLO TONI MARK HAD A CUSTOMER PURCHASE A BISCUIT COLOR TUB AND PAID 109 CUSTOMER REC WHITE DECIDED TO KEEP WHITE AND NOW NEEDS A REFUND OF DIFFERENCE F America/New_York task 9/4/2019 10:35 am
323182 Nicollette Chavez-Olarte 689 9/4/2019 12:00:00 AM 2294 K-Designers 52 2294 K-Designers : Mary Jane 93766 146743 Standard Task Form -120 9/5/2019 9/5/2019 12:00:00 AM carrier assigned: seko 9/4/2019 9/4/2019 12:00:00 AM 9:00 am 323182 F F 0.000000 Medium MEDIUM F None None F 9/4/2019 9/4/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am call tag rma 4737 Return Authorization #RMA4737 1628435 Task 1 task 9/4/2019 9/4/2019 4:29 pm 9/4/2019 e=T&id=323182 -1 F freight damage.. pick up K-Designers 3810 W Hwy 13 Burnsville MN 55337 (952) 894-3600 Map F America/New_York task 9/5/2019 10:14 am
324077 Nicollette Chavez-Olarte 689 9/5/2019 12:00:00 AM 5029 Warranty Spa World Corporation 6676 95203 Standard Task Form -120 9/5/2019 9/5/2019 12:00:00 AM we sent the wrong light , need return label please send it to the email hollidayjohn@icloud.com 9/5/2019 9/5/2019 12:00:00 AM 9:00 am 324077 F F 0.000000 Medium MEDIUM F None None F 9/5/2019 9/5/2019 12:00:00 AM Completed COMPLETE 0:00 9:00 am need label rma 4742 Return Authorization #RMA4742 1634665 Task 1 task 9/5/2019 9/5/2019 10:06 am 9/5/2019 e=T&id=324077 -1 F sent - nc F America/New_York task 9/5/2019 10:18 am
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